Cogent Customer Care Executive salaries in Customer Success, Service & Operations in India

Likes

Best and Excellent team member on that company, owner always with positive vibes and having huge knowledge of electrical equipments and their manufacturing.

Dislikes

Sometimes salary had not been credited on time but as promised by department it had to be credited given date or before date.

Likes

The best thing I liked about the company was that all the seniors were very supportive and specially my TL Uwais Khan and my manager Harish Bhati and I think this is very important to have a good working atmosphere ☺️

Dislikes

There is a big issue of holidays And the salary is also very low, they have stopped paying the ot fee as well

Likes

1. You will have to work from home 2. Salary will be credited time to time 3. Quality team is very good and friendly.

Dislikes

...r completing the notice period and some of them still waiting for the same . 9. Same salary to freshers and experienced person as well as same for performers and non performers .

Likes

the thing is that there is no management in the company regarding salary concern since last 4 months iam complaining regarding my salary issue but no one is listening and giving proper feedback its terrrible

Dislikes

There is management in the company people are working full month then also they are paid for half months only it's a pathetic service no one is ready to listen us they just need their work nothing else although on the day of interview I have told that my work is not to take calls I want to work in back office or in operation management but they told me after some months we will move you but nothing has happened is this the service and management they are having

Likes

No no no..a big no

Dislikes

The agent is not treated properly. Even after complaining there no action is taken..Rules change day by day without inform. Shift time can be changed anytime. There is a thing of leave application in every office but it is not there in our office. Team leader says do extra work so we will help you in your time... but they all lie. Manager is not supportive. The team leader is also like that.