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Cogent

Compare

based on 151 Reviews

Filter reviews by

Cogent Customer Care Executive Reviews

based on 9 reviews

Updated 2 Jun, 2024

Overall Rating

3.4/5

How AmbitionBox ratings work?

Category Ratings

3.2

Skill development

3.2

Job Security

3.2

Work Satisfaction

3.1

Work-Life balance

3.1

Company culture

3.0

Salary & Benefits

1.9

Promotions/Appraisal

9 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jun 2024

Likes

Very bad company

Dislikes

Bad employees and employers

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Noida

Full Time

·

Telecom Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Jan 2024

Likes

Salary on time

Dislikes

Misbehaving tl at employee

Work Details

Work related travel: This is a desk job.

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Customer Care Executive in A61 sector 63 noida

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 25 Sep 2023

Likes

Working nice family behaviour

Dislikes

Security maintenance

Customer Care Executive in Noida

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Dec 2020

Likes

Company culture was good

Dislikes

There is nothing like growth and career opportunities

Work Details

That was good

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Office Work Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 27 Aug 2022

Likes

I love my work

Dislikes

Yeah

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Customer Care Executive in Noida

Customer Service Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

4.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 04 Feb 2022

Likes

It was nice their is no job security they can fired you any time

Dislikes

Nice place for working no work pressure

Customer Care Executive in Banaglore

Axis bank process Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 09 May 2021

Likes

There was nothing good except insensitive but has been reduced right now so just avoid this organization

Work Details

Work timings: Flexible Timings

You are reading trusted reviews. Keep reading to find out more about Cogent.

Customer Care Executive in Mangaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

5.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 12 Nov 2020

Likes

Good company

Work Details

Work days: Rotational Shift (Flexible Timings)

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Telecalling Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 04 Oct 2022

Likes

All team members supported

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

Got a question about Cogent?

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Similar Designation Reviews

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 30 May 2024

Likes

because as a fresher I can improve my skills and grow my communication

Dislikes

its too late next step to process

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Associate in Mangaluru

Full Time

·

Finance Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

4.0

Skill Development

1.0

Company Culture

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2.0

Salary & Benefits

3.0

Job Security

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Work-Life Balance

posted on 04 Feb 2024

Likes

It is a best flatform for fresher's but there is a no any increment of salary

Dislikes

Here no more salary increment very bad compny

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Executive in Noida

Full Time

·

Product Management - Technology Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

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Work-Life Balance

posted on 26 Jul 2024

Likes

Average expirriance

Dislikes

Timing puntch in puntch out system

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Associate in Noida

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 16 Jun 2024

Likes

They arr providing good salary for premium process.

Dislikes

Leaves policy is worst, management disbalance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Associate in Bangalore Rural

Full Time

·

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

2.0

Job Security

4.0

Work-Life Balance

posted on 14 Sep 2023

Likes

Good environment and supportive staff

Dislikes

No job security

Work Details

Work days: Monday to Saturday (Strict Timings)

Customer Service Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 11 Mar 2023

Likes

Placing me under good client that is Ola electric pvt ltd is which I liked

Dislikes

No proper information like about conditions of taking leave in week , and also closing combo offs without any mail for agents made me to leave this job. As we will be working even on government holidays and not get off for that when agent requires.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Support Executive in Bangalore / Bengaluru

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 20 Mar 2023

Likes

I was learnt so many things in that special i learnt leadership quality becouse I was gave so maney feedbacks for new agents

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Noida

Full Time

·

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 28 Oct 2023

Likes

Nothing like about working at cogent

Dislikes

Atmosphere is no good for working

Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

IT Network Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 03 Aug 2023

Likes

good evening there is good

Dislikes

bad nothing is there only

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City.

Customer Service Associate in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 03 Jul 2024

Likes

For courier start its good opportunity

Dislikes

Culture, pressure, salary, quality not at all appreciate

Other Cogent Reviews

C.S.A in Bangalore / Bengaluru

Full Time

·

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

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1.0

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Work-Life Balance

posted on 02 Nov 2023

Likes

No no no..a big no

Dislikes

The agent is not treated properly. Even after complaining there no action is taken..Rules change day by day without inform. Shift time can be changed anytime. There is a thing of leave application in every office but it is not there in our office. Team leader says do extra work so we will help you in your time... but they all lie. Manager is not supportive. The team leader is also like that.

Non Voice Customer Service Associate in Mangaluru

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 16 Jun 2024

Likes

Nothing special

Dislikes

Terrible Management, no salary hike or incentives.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality and Maintenance Engineer in Rewa

Full Time

·

Engineering Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 01 Dec 2023

Likes

Best and Excellent team member on that company, owner always with positive vibes and having huge knowledge of electrical equipments and their manufacturing.

Dislikes

Sometimes salary had not been credited on time but as promised by department it had to be credited given date or before date.

Accountant in Chennai

Full Time

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posted on 24 Jun 2024

Likes

Lifestyle over their

Dislikes

Poor amenities and training

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

National Key Account Manager in Gurgaon / Gurugram

Full Time

·

Procurement & Purchase Department

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Overall Rating

1.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 04 Mar 2024

Likes

Nothing to like

Dislikes

Culture,Management etc

Work Details

Work timings: Strict Timings

Tellecaller Executive in Gurgaon / Gurugram

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Operations Department

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Company Culture

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Work Satisfaction

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posted on 31 Dec 2023

Likes

Whirlpool ol Products Query and service and Telecaller

Dislikes

Not issue

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Executive in Noida

Full Time

·

Other Department

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Overall Rating

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Category Ratings

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Promotions/Appraisal

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Skill Development

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Salary & Benefits

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Job Security

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Work-Life Balance

posted on 04 Jul 2024

Likes

Sunday fixed off is available

Dislikes

Location is very far away

Executive Trainer in Mangaluru

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

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Work-Life Balance

posted on 02 Oct 2024

Likes

As working with good batchmate

Dislikes

About some police which is not necessary

TSA in New Delhi

Full Time

·

Voice \/ Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

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Skill Development

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Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 06 Nov 2024

Likes

Not good

Dislikes

Kuch acha nhi raha Last 4 years work kiya fir bhi support nhi

Cce Associate in Noida

Full Time

·

Back Office Department

1.0

Overall Rating

1.0

Category Ratings

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Promotions/Appraisal

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Skill Development

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Company Culture

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Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 30 Aug 2024

Likes

Nothing

Dislikes

Nothing here for like

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Cogent Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Cogent reviews submitted by Cogent employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent is the right company for you. 100% of employees reported the working ...Read more

Home >
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Cogent Reviews >
Cogent Customer Care Executive Reviews

Working Days for Cogent Customer Care Executive

based on 9 reviews

Rotational Shift

100%

Work Timings for Cogent Customer Care Executive

based on 9 reviews

Flexible timing

strictPercentage

83%

17%

Business Travel for Cogent Customer Care Executive

based on 9 reviews

No travel

100%

Cogent Customer Care Executive Salary

based on 29 salaries

₹1.5 L/yr - ₹4 L/yr

At par with the average Customer Care Executive Salary in India

View more details

Employee Benefits for Cogent Customer Care Executive

Health insurance

1 total response

Retirement benefits

0 total responses

Office cab/shuttle

0 total responses

Stock options

0 total responses

View All

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3.7

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3.7

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3.7

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3.6

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