Cogent E Services Reviews by 10+ Employees

Top Mentions in Cogent E Services Customer Care Executive Bangalore / Bengaluru Reviews

18 reviews found

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Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 05 Nov 2024

Likes

Dislikes

Stupid dress code and not satisfied with upraisal and work atmosphere

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 27 Oct 2024

Likes

Nothing

Dislikes

On 10 ... salary paid

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Cogent E Services

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sky123

works at

Cogent E Services

Seeing Job in quality domain

I hope you’re doing well! I wanted to reach out to let you know that I am actively exploring job opportunities in the Quality Analyst domain, particularly at the Senior Associate or Lead Associate level. If you come across any openings or opportunities that align with my experience, I would greatly appreciate it if you could let me know or connect me with the right contacts. Thank you for your support!

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Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 15 Jun 2024

Likes

Employees are very good

Dislikes

Management is worst,they are not employee friendly

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Jun 2024

Likes

Promotion are easy

Dislikes

No correct salary and incentives every time incentives issue no work culture back to back calls work like dogs and no proper payment facility

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 27 Mar 2024

Likes

No much to like about the company

Dislikes

No salary hikes No promotion Salary cuts No growth

Customer Care Executive in Bangalore / Bengaluru

Full Time

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

2.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 16 Nov 2023

Likes

Nothing is there to be liked

Dislikes

Not good at all as it is from outside

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 12 Jul 2023

Likes

Like the interview process

Dislikes

Don't like the operation team

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

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Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Jul 2023

Likes

Incentive

Dislikes

Week off and leaves

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Full Time

Engineering & Manufacturing Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

4.0

Job Security

1.0

Work-Life Balance

posted on 17 Dec 2021

Likes

Don't join this company especially Zomato processs...i don't know about other process especially cmirt college one don't join there...manager and team leaders they are unprofessional don't know how to deal with employee.. they think shouting and scolding will work all the time don't join

Work Details

Work timings: Strict Timings

Customer Care Executive in Bangalore / Bengaluru

Full Time

Customer Service Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

1.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 25 Aug 2022

Likes

salary provided

Dislikes

There is no job security in this company

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Apr 2022

Likes

I am not recommending this company its not employee friendly company they will use agents like a tissue papers

Dislikes

The management is too horrible

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Abcd Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

5.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 23 Apr 2021

Likes

Communicative skill

Dislikes

One of the worst and fraud company

Work Details

Very bad

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Credit Card Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Nov 2020

Likes

No social distance now sentizer nothing.

Dislikes

TL is not good they treat like animal

Work Details

Very painful

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Customer Service Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 05 Nov 2020

Likes

Dislikes

Worst

Work Details

Worst

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 18 Feb 2021

Likes

Above all all options not there one benefit also

Dislikes

Salary,time management.....etc what were dislike me

Work Details

Wast of time

Work timings: Flexible Timings

Customer Care Executive in Bangalore / Bengaluru

Customer care Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 29 May 2018

Dislikes

Major problem is salary,although working from two years also getting same salary only

Work Details

Work days: Rotational Shift (Flexible Timings)

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People also ask about Cogent E Services, Bangalore / Bengaluru Customer Care Executives

Is Cogent E Services, Bangalore / Bengaluru a good place to work for Customer Care Executives?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.3 out of 5 from over 18 employee reviews, it's clear that most customer care executives have a below average experience working at Cogent E Services, Bangalore / Bengaluru. Work-Life balance holds the highest rating at 2.2, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about work-life balance and career growth on AmbitionBox.

Does Cogent E Services, Bangalore / Bengaluru pay their Customer Care Executives well?

According to AmbitionBox reviews, Cogent E Services, Bangalore / Bengaluru customer care executives rate their salary and benefits at 2.1 out of 5, based on 18 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Cogent E Services, Bangalore / Bengaluru's customer care executives salaries here and to read reviews specifically about salary and benefits at Cogent E Services, Bangalore / Bengaluru for customer care executives, click here.

How is the work culture at Cogent E Services, Bangalore / Bengaluru for Customer Care Executives?

Work culture at Cogent E Services, Bangalore / Bengaluru for customer care executives is rated 1.8 out of 5 by 18 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Cogent E Services, Bangalore / Bengaluru for customer care executives, click here.

How is the job security at Cogent E Services, Bangalore / Bengaluru for Customer Care Executives?

Based on 18 reviews on AmbitionBox, Cogent E Services, Bangalore / Bengaluru's customer care executives rate job security at 2.1 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Cogent E Services, Bangalore / Bengaluru. To read reviews about job security at Cogent E Services, Bangalore / Bengaluru for customer care executives, click here.

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AmbitionBox has 18 Cogent E Services reviews submitted by Cogent E Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Cogent E Services is the right company for you. 64% o...Read more

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Cogent E Services Customer Care Executive Bangalore / Bengaluru Reviews

Cogent E Services Customer Care Executive Bangalore / Bengaluru Reviews

18 reviews found

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