Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Employer? Claim Account for FREE

CoffeeMug

Compare

based on 21 Reviews

Filter reviews by

CoffeeMug Customer Success, Service & Operations Department Reviews

based on 4 reviews

Updated 6 Sep, 2023

Overall Rating

2.6/5

How AmbitionBox ratings work?

Category Ratings

2.6

Company culture

2.5

Salary & Benefits

2.5

Promotions/Appraisal

2.0

Work-Life balance

2.0

Work Satisfaction

2.0

Job Security

2.0

Skill development

Explore Reviews by Department

Customer Success, Service & Operations

2.6

• 4 Reviews

Human Resources

3.6

• 5 Reviews

Engineering - Software & QA

2.6

• 4 Reviews

4 reviews found

Sort by: Popular

Community Coordinator in New Delhi

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 29 Mar 2023

Likes

Worst company, No working environment, cofounder always yelling at you

Dislikes

Everything, No work balance

Work Details

Work days: Rotational Shift (Strict Timings)

Operations Executive in New Delhi

Full Time

·

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Jun 2023

Likes

these is nothing to like

Dislikes

Management

Work Details

Work days: Rotational Shift

Work related travel: This is a desk job.

Similar companies for Customer Success, Service & Operations Department

View All

3.7

• 6.6k Reviews

Accenture Reviews

3.8

• 5.6k Reviews

3.8

• 7.3k Reviews

Cognizant Reviews

3.8

• 4.6k Reviews

Capgemini Reviews

3.7

• 1.8k Reviews

HDFC Bank Reviews

4.0

• 3.7k Reviews

ICICI Bank Reviews

4.2

• 4.6k Reviews

Infosys Reviews

3.7

• 1.2k Reviews

HCLTech Reviews

3.5

• 2.7k Reviews

Tech Mahindra Reviews

3.4

• 7.5k Reviews

View More

Community Relationship Executive in New Delhi

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

5.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 10 Apr 2022

Likes

Growth perspective is good in the company but is stagnant.

Dislikes

Your problems are not addressed.. They are weak in accepting constructive criticism.

Work Details

There is zero work life balance. Rest the people are very friendly and the environment is amazing

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Associate Lead (working remotely)

Full Time

·

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 06 Sep 2023

Likes

Founders are helpful

Dislikes

No job security

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

a java developer

Seeking advice on current job

Current Job Situation: I’ve been working at TCS for over 2.5 years, with a total experience of 4.5 years. My salary is 9.6 LPA, and I work with technologies like Casper framework, HTML, CSS, JavaScript, JSP, Java, PL/SQL, and JBoss. While I have good job security and flexibility, I feel like I’m working with outdated technologies and have a lot of leisure time, which is affecting my motivation. Concerns: 1. Outdated Tech: I’m worried that working with older tech will limit future opportunities. Should I stay or move to a role with newer technologies? 2. Salary: Is my current package competitive for my experience? What salary should I aim for if I switch? Seeking Advice: What modern technologies should I learn to stay relevant?

Got a question about CoffeeMug?

Ask anonymously on communities.

Claim your company page and respond to reviews as an employer.

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 4 CoffeeMug reviews submitted by CoffeeMug employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CoffeeMug is the right company for you. 75% of employees reported the ...Read more

Home >
Reviews >
CoffeeMug Reviews >
CoffeeMug Customer Success, Service & Operations Department Reviews Reviews

Working Days at CoffeeMug Customer Success, Service & Operations Department

based on 4 reviews

Rotational Shift

75%

Monday to Friday

25%

Work Timings at CoffeeMug Customer Success, Service & Operations Department

based on 4 reviews

Strict (9.30am - 6.30pm)

Flexible timing

67%

33%

Shift Timings at CoffeeMug Customer Success, Service & Operations Department

based on 4 reviews

Day shift

100%

Business Travel at CoffeeMug Customer Success, Service & Operations Department

based on 4 reviews

No travel

100%

CoffeeMug Salaries in Customer Success, Service & Operations Department in India

Community Associate 4 salaries	₹4 L/yr - ₹8 L/yr
Customer Success Lead 3 salaries	₹3.5 L/yr - ₹7.5 L/yr
Community Relationship Associate 3 salaries	₹3.5 L/yr - ₹4.5 L/yr
Relationship Manager 2 salaries	₹4 L/yr - ₹4 L/yr
Lead Operator 2 salaries	₹4 L/yr - ₹4 L/yr

Explore more salaries

Employee Benefits at CoffeeMug Customer Success, Service & Operations Department

Health insurance

1 total response

Job/Soft skill training

2 total responses

Cafeteria

1 total response

Retirement benefits

0 total responses

View All

TCS

3.7

Compare

Accenture

3.9

Compare

Wipro

3.7

Compare

Cognizant

3.8

Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary

Rate your company