Citicorp Senior Operations Specialist Reviews

Likes

2 days WFH

Dislikes

In 1st go they act like angel,later on they show their actual face.If you are nit extending beyond your working hours which have Nothing to do with you,you are irresponsible. You are not allowed for break,if you are hungry eat at your work station.If you go for a break you have no dedication.Biased people.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

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Dislikes

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Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Present situation at Citi due to restructuring is completely different from my experience. Based on personal experience: --------------------------------- Global firmwide attempts by HR teams to retain talent by showcasing available Job options within Citi and promoting Internal Mobility. Encouragement by Many higher management individuals across the globe to explore the Career Options within Citi and for the benefits. Citi had offered a very good pay scale that I respect and would always cherish. Several Training Program offerings to upscale the employees was a consistent initiative within Citi which was definitely a very good sign....Read More

Dislikes

Based on the experience that I wish no one should experience in his/her career. 》》When a business unit is spanned geographically, every zonal team should respect Time zones of each other. 🚩Unfortunately, my London-based "Indian Manager" had completely disregarded and disrespected it. ------------------------------------------------------------------------------------------------------- 》》Hiring a person for certain skill-sets and later setting unrealistic expectations by pressurizing ( Full time production support in all Time Zones ) which leads to deviation in career path, is an absolutely wrong practice, which had been cultivated by my London-based "Indian Manager". ------------------------------------------------------------------------------------------------------- 🚩Forcing an employee to resign by threat of enforcing PERFORMANCE IMPROVEMENT PROGRAM is an another ugly tactic I had faced with my London-based "Indian Manager". ------------------------------------------------------------------------------------------------------- 🚩Complete ignorance to my positive initiatives and efforts and focusing on evaluating negatively, finger-pointing mistakes. ------------------------------------------------------------------------------------------------------- 🚩Sabotaging an employee's work and reputation is an another ugly practice followed within my team, that I had witnessed and experienced. ------------------------------------------------------------------------------------------------------- 🚩London-based "Indian Manager" had not bothered to stop it and had rather overlooked it with silent support. ------------------------------------------------------------------------------------------------------- 》》When an employee wish to raise a concern genuinely, it needs to be addressed. 》》Employee EXIT Survey Feedback shouldn't be blocked to prevent employee from providing feedback. 🚩Unfortunately in my case, it had been blocked to prevent me from raising the serious concerns. 🚩Despite highlighting it to HR partner, the matter had been lingering throughout my notice period of three months till my last day. ------------------------------------------------------------------------------------------------------- 》》ASK to submit Self-Appraisal Form, after my resignation. 🚩 When I questioned such purposeless ask, I was asked to submit the self appraisal WITHOUT ANY COMMENTS and as a COMPLETELY BLANK form. 🚩 There was no satisfactory justification for this. The only explanation that had been provided was "Mandatory To complete appraisal formality". 🚩 When you force an employee to "Self-Resign", then such asks of "Self Appraisal" raise questions on the motive behind it. 🚩 The only purpose which I could conclude from it was to spoil my Ratings and my Reputation forever. Only evil intentions could be predicted from non justifiable asks and acts. -------------------------------------------------------------------------------------------------------- 》》 I had to exclusively send an email to HR Partner to understand the necessity of "Self Appraisal after resignation", to which she responded that it was not mandatory at all. -------------------------------------------------------------------------------------------------------- Questionable Asks, Questionable Acts, Questionable Intentions, and Questionable Practices -------------------------------------------------------------------------------------------------------- To my unpleasant surprise, such an highly objectionable individual, my female manager at London, is still employed and retained by Citi. Unaware of the fact that she is just aiming at SEVERANCE ALLOWANCE at the cost of her fallen credibility....Read More

Work Details

Work policy: Alternate 3 Days and 2 Days Week from Office

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Likes

Best part is Public Holidays, will get 20+ banking holidays. Overall culture is good

Dislikes

Appraisals are par below compared to peers. Less/No promotions. Work life balance impacts due to weekend support. Job security is concern if AVP and above.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

A good company with the best compensation and timely promotions encouraging the employees to work with their satisfaction and company culture with good work life balance as well as giving importance to skill development

Dislikes

Free food and gym facility can be provided

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Challenging work, large organization, good pay and benefits

Dislikes

No growth, poor work life balance and indecisive leadership, non existent HR to address any Employee concerns

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You will find other projects easily when you have billing issues

Dislikes

No additional benefits like promotions, salary hikes and especially bonuses are very less.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

There are genuinely good and talented people. There are good opportunities to learn and add skills.

Dislikes

However, most of the time the ones that get promoted are the ones who the bosses prefer, irrespective of the body of work most of the time managers do not value ur commitment to learning and your skillsets.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Pay is good, company policies are great,

Dislikes

Lot of favouritism at senior leadership, less visibility for offshore folks as most of the top leadership is in USA

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Compensation is much better than the market standard Prior to reorganization(mid-2024), the work environment was fine, offering good work-life balance Employees were treated accordingly to their roles and experience

Dislikes

After reorganization, only onsite position/team members are considered for lead, manager, principal engineer, with onsite role preserved due to senior management being based there most of the work is done by offshore, but it is projected only onsite employees contributed because to safeguard their role and senior management wants tobe in saved position Offshore employees are treated like subordinates to onsite employees, even at the VP level Employees with 18+ years exp are treated and compared with juniors who is having less than 4 years exp Employees are under immense pressure, indirectly being forced to resign Suggestion to Management conduct a voting/poll among existing employees to determine who is willing to opt for voluntary retirement or leave with severance pay instead of using phycological pressure to force self-resignation...Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.