This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 29 Mar, 2018
Overall Rating
4.7/5
How AmbitionBox ratings work?
Category Ratings
4.7
Company culture
4.7
Salary & Benefits
4.3
Work-Life balance
4.3
Skill development
4.3
Promotions/Appraisal
4.3
Work Satisfaction
3.7
Job Security
Capita is rated
4.7 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
4.7 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Software Test Analyst in
Pune
ITPS Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Mar 2018
Likes
Work environment
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Software Test Analyst in
Pune
Quality Assurance and Testing Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 17 Sep 2017
Likes
Company had great opportunities for freshers who directly deal with client which most of the companies don't have. Good onsite opportunities for people
Dislikes
Career growth, lack of leadership, no employee benefit schemes
Work Details
I had a good opportunity to be in a team which started product development /testing from scratch since in joined. Had a great experience working under good lead who helped me develop my skills at working with one of the tough clients at Capita.
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
International Travel.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Analyst in
Pune
Full Time
·
Data Science & Machine Learning Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 31 Jul 2024
Likes
Very good work culture, supportive team and leads
Dislikes
Na
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 14 Jun 2024
Likes
Culture
Dislikes
Salary not upto mark
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Analyst in
Pune (working remotely)
Full Time
·
IT Infrastructure Services Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Dec 2024
Likes
Work from home
Dislikes
Promotion and apprisals
Analyst in
Mumbai
Full Time
·
Other Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 01 Feb 2024
Likes
Work life balance. Well being activities
Dislikes
Low pay, no extra curricular activities paid by company
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Test Lead in
Pune (working remotely)
Full Time
·
Quality Assurance and Testing Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Feb 2024
Likes
No job security, if project over..NP started
Stay away
Dislikes
No job security
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Quality Analyst in
Mumbai
Full Time
·
Quality Analyst Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Aug 2024
Likes
Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.
Dislikes
Rotational shift, have to extend shifts, bonus deduction, poor increament,
Work Details
Work policy:
2 days/week from office
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Associate Consultant in
Hubli
Full Time
·
Customer Success, Service & Operations - Other Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 06 Aug 2024
Likes
Work life is balance good company
Dislikes
Schedule , shift timings changes frequently
Associate Consultant in
Hyderabad / Secunderabad
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 01 May 2024
Likes
Projects
Dislikes
Nothing to share. I like to working culture
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Quality Assurance and Testing Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 27 Nov 2024
Likes
Work culture
Dislikes
Biasness
Biased rating structure
No proper work life balance
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Strict Timings)
Senior Software Engineer in
Pune
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 08 May 2024
Likes
Company policy
Dislikes
Higher management .......
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Other Capita Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Officer in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
There is nothing you would like about this company
Dislikes
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Management.
wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee.
No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse.
Worst company do not join....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Consultant in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2024
Likes
So far, just the work from home policy.
Dislikes
Work culture is toxic.
Don't expect good appraisal.
No job security, as they keep selling their projects and forcing their employees to resign.
Management is useless, idiotic and doesn't care about employees wellbeing.
Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Human Resource Operations Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jul 2024
Likes
A good work life balance. A great place to work if your not looking to grow financially or grow your career
Dislikes
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Pressure is less then other organisations.
Dislikes
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2024
Likes
The company was very good till August 2024 but then the sales came in and everything was worst
Dislikes
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
There's nothing good to say about this cheapest company.
Dislikes
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha).
An employee completes 5 years and don't give a career growth to the deserving one.
At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside.
TOTAL SHAME....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Assistant Manager in
Mumbai
Full Time
·
Assessment / Advisory Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Dislikes
Capita is not the best paymaster in the market which is a slight pushback.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2024
Likes
Nothing to like about this company
Dislikes
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Human Resource in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nothing to like about the company.
Dislikes
Work culture is to toxic . Office politics to next level. No value for skilled resources. They take advantage of skilled resources and use them and then play office politics against them which is so wrong as an organisation . Very disappointed .joined this company with lot of positivity and gave 100% to the company and worked along. But senior level management is very toxic and they are to involved in playing politics and unskilled resources and people talking sweet and being in good books are encouraged irrespective of their work and spread of toxicity due them . Not a good experience at all . If you are bold to give back to the management they pressurise and create toxic environment irrespective of the good work you did in past . It’s like working with just keeping your face straight to face sheet mask covered both side. And not asking questions....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
People also ask about Capita's Software Test Analysts
How is Capita to work for?
Capita is rated 4.7 out of 5, based on 2 reviews by employees on AmbitionBox.
Capita is known for Company culture which is rated at the top and given a rating of 4.7. However, Job Security is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 4.7 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 4.7 at Capita by 2 employees. While job security is rated 3.7 and work-life balance is rated 4.3 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.