Capita is rated
4.3 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
4.3 out of 5 stars on
AmbitionBox, based on 12 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Capita is good at innovation and adopts the same really quickly. I am proud to work in Capita which provides high quality customer and operational service support globally. The employee re-hire policy is good.
Dislikes
Capita should give hike along with the other market not after doing a market research. There has always been hikes done after the payscales in the market has gone much ahead.
Work Details
It's amazing everyday.
Work days: Monday to Friday
(Flexible Timings)
Executive Customer Management in
Pune
Southern waters Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 29 Apr 2022
Likes
Job security was excellent work culture was good company policies was average management was not good
Dislikes
I was not happy with management, they were not supportive otherwise work experience was good.
Work Details
Work life was good I have learnt lot of things from the job but management was not good.
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Executive Customer Management in
Pune
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Oct 2020
Likes
Polite Environment, Good Support from Managers
Dislikes
I have usually found delay in information from Managers, overall is good experience
Work Details
My overall experience with capita was very nice I have made several good friends, My Team Manager was very supportive
Work days: Rotational Shift
(Flexible Timings)
Executive Customer Management in
Pune
Logestic Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Nov 2019
Likes
I must say that Capita is a very good company for a fresher and you will get best pay in comparison to other companies. The environment is very good in term of safety no matter you do nite or day shift. This is the best platform to start your Carrier.
Dislikes
Although Capita is good for fresher but if you are looking for long term grouth then you need to switch as there is no such option also it depends on the which process you are in..also there is no proper incentive and rewards for the good performance..if they have that is very less or low in comparison to other companies.
Work Details
I was working as a custome care executive..I took chats then moved to email and finally working as an investigation team with voice team where I need to call the couriers and investigate about the missing parcels...but latter on the calling part was close
Work days: Rotational Shift
(Flexible Timings)
Executive Customer Management in
Pune
Print to web Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 May 2021
Likes
Work environment and Good staff
Dislikes
Not sure
Work Details
Work environment is Good employees enjoy
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
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Capita.
The team mates will make you feel coming to office daily
Dislikes
We had to face multiple problems regarding incentives
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive Customer Management in
Pune
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 01 Apr 2018
Likes
I like shift duration of 8 hours of Capita
Dislikes
Systems are not allocated for particular employees also many of the systems are outdated, not working properly.
The management ignoring the problem.
Work Details
Hectic
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Executive Customer Management in
Pune
Kalyani nagar Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Jan 2019
Likes
Pay is less but everyone in your surrounding is very supportive and innovative no one puts you in pressure if you are working accordingly
Specially Mr. Anshuman Anil is a very supportive manager.
Dislikes
Nothing
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Executive Customer Management in
Pune
Customer Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Jan 2019
Likes
Capita has good working hours, love the work nature.
Dislikes
The work culture is a little disturbing... rest everything is all good
Work Details
A bit hectic because of work load but its exciting when you get to earn through bonus and incentives. Its like a competition out there as to who can earn more