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Engaged Employer

CAMS

Compare

3.7

based on 1.7k Reviews

Filter reviews by

CAMS Customer Service Officer Reviews

Updated 30 Dec, 2024

Overall Rating

3.9/5

based on 23 reviews

Rating distribution

12 (52.2%)

6 (26.1%)

4 (17.4%)

1 (4.3%)

0 (0%)

Category Ratings

4.0

Job security

3.7

Work-life balance

3.6

Skill development

3.4

Company culture

3.4

Work satisfaction

2.9

Salary

2.6

Promotions

What employees say about CAMS?

Insights from employee reviews on AmbitionBox

Workplace insights

Alternate Saturday off

36% employees reported

Flexible timing

60% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

4.2

Rated by Women

11 reviews

3.7

Rated by Men

10 reviews

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23 reviews found

Sort by: Popular

Customer Service Officer in Chennai

Full Time

Customer Success Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 30 Dec 2024

Likes

Good environment

Skill development - Good
Job security - Good
Work-life balance - Good

Dislikes

Nothing good ok

Customer Service Officer in Chennai

Full Time

Banking Operations Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 29 Jun 2023

Likes

Job security is good but hike not good

Dislikes

Skill development nothing hike is not good

Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

Full Time

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jan 2023

Likes

Good team wrk

Skill development - Excellent
Job security - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salary low increment

Salary - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Kolkata

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 15 Dec 2022

Likes

Holiday & leave

Job security - Good

Dislikes

Salary is poor, appraisal increment poor

Promotions - Poor

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Chennai

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 08 Apr 2022

Likes

Totally waste still not system rotationally moving the process

Dislikes

Staff Cooperation nothing in this company

Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Customer Service Officer in Coimbatore

Full Time

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

1.0

Salary

5.0

Skill development

5.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Jun 2023

Likes

Work like balance No pressure

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary

Salary - Bad
Promotions - Bad

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Kolkata

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Dec 2023

Likes

Partially rational work culture and management.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Don't entertain ex employees who have served during emergency.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about CAMS.

Customer Service Officer in Chennai

Full Time

Operations Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2018

Likes

Really a nice place to work. Very safe working environment especially woman.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

Yearly upraisal

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

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Customer Service Officer in Nungambakkam mount road

Full Time

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 13 Sep 2022

Likes

I like very much that play area for making relax and i newly to this field so they have some festival celebrations

Salary - Good
Job security - Good
Work satisfaction - Good
Company culture - Good

Dislikes

I don't like for having NISM examination then only we are permanent employee

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in Chennai

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 17 Jun 2022

Likes

All are good and fine

Salary - Good
Skill development - Good
Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

Career growth is average

Work Details

Nice but I want to grow in carrer

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 30 Apr 2022

Likes

The opportunity to learn is wide open.

Skill development - Excellent
Job security - Good
Work satisfaction - Good

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Kolkata

Customer Service Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 May 2021

Likes

As it's the member of the Registrar Association of India, and it's headquartered in Chennai & based PAN India, the work culture is really great with stability in salary & all.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As I'm a strict personality, I really disliked cheap behaviours of certain female colleagues of Kolkata Office, because of particular one of them I've lost my one valuable mentor.

Work Details

It's awesome time of my life because both hard & smart works are involved.

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Customer Service Officer in Chennai

Aditya Birla Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Sep 2021

Likes

My Superior and my colleagues

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Infrastructure

Work Details

Really Nice

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Kolkata

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Nov 2020

Likes

Good work environment and culture. Teammates are very supportive and the management is transparent. Company policies are good, Job Security is Excellent.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Officer in New Delhi

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Mar 2020

Likes

Very much supportive teammates were there, I learnt lots of things from my seniors as well as team leader , from my knowledgable manager, hr etc.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

There are no dislikes, which I need to tell

Work Details

I was cso over there, handles customer quries

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This is a desk job.

Customer Service Officer in mount road

customer service department Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 12 Nov 2022

Likes

celebrate zero error and productivity count gives a treat

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

appraisal increase very minimal amount

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Service Officer in Chennai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 30 Mar 2019

Likes

It's all about mutual fund

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Officer in Chennai

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Oct 2018

Likes

Encouraging employees,safety workplace

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Growth is slow.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Customer Service Officer in Chennai

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Aug 2018

Likes

Safe place for women to work.

Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Customer Service Officer in Chennai

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 01 Nov 2018

Likes

Job security

Job security - Good

Dislikes

Salary and work life balance

Salary - Bad
Promotions - Poor
Work satisfaction - Poor
Work-life balance - Poor

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 CAMS reviews submitted by CAMS employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if CAMS is the right company for you. 36% of employees reported the working days a...Read more