British Airways Service Advisor Gurgaon / Gurugram Reviews

Likes

Stability

Dislikes

Low salary..work pressure ... rotational shifts

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Hi Guys, Imma help u out, Ur bro is here, I am not longer a part of BA but I used to work here. And I will be honest. ------------------------------------------------ 1) Work life balance = 9hrs shift / 7hr 50 mins login/1hr 10 mins break. _____________________ 2) carrier growth= Excellent Brand Value, Respected organisation, make sure to atleast stay for 1-2 yrs so that it will have a good impact on your resume. ----------------------- 3) leave policy = Bad leave policy, very difficult to get the leaves approved, worst sick leave policy but good amount of leaves. ______________________ 4) compensation= Very Good over time pay, OT is available Almost every day , Good compensation as compared to other third party BPOs but nothing compared to companies like JP Morgan, Amex, cvent, Barclays. ________________________ 5) Culture= Pretty Bad , things should have been better but honestly work culture is really toxic. ________________________ 6) hygiene= very beautiful office and very hygienic washrooms. _______________________ 7) canteen= bekaar h bhaiya m to Tut gya. _______________________ 8) work = less number of calls. But yes you have to learn a lot and they will train you on a software called Pegasus which is not accepted anywhere. All other companies are working on Amadeus but Ba doesn't.you will sometimes love this job and sometimes hate the conditions but remember I made a mistake of leaves ba in few months and I cried that why I left. I am undergrad and I was getting opportunity in companies like tech Mahindra, I energizer, iqor and teleperformanc. The crowd was really bad and I started to regret leaving BA more then I got the opportunity to work with another big captive unit I Wont name it.so please guys make sure that you do not rage quit. They will not give you resignation acceptance with last working day mentioned on it so most likely you won't be able to join majority of the companies till the time your experience letter is issued which takes around 60 days . They do it on purpose so that the candidate wouldn't join the next organisation. Please stay there for a year or two. 9) Management= bekaar h bhot. 10) Should you choose BA= only if you cannot join companies like Amex, British telecom, cvent, Barclays, JP Morgan ( Bangalore), Emirates (Mumbai), Qatar Airways ( Ahmedabad). baaki theek h yrr itni bhi buri nhi h . Third party BPO se to 100 times better h. Company ka naam h izzat h tumhe insaano jaise treat krte h. People that I like = Nikhil Nangia ( HR) + Rahul Mukoto ( SSL) + Ajitesh ( SSL) + Rakesh Narayanan ( Vertical head ) + Sandeep ( supervisor Nesting ) +Vijeta ( TL ) + Sulabh Mittal ( ABM)....Read More

Dislikes

Natty ( Natasha )( vertical head)+ Salma ( SSL ). Abhishek Garg ( TL ) + Saare HR.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

During this very tough time, the company continued to provide me with complete salary which I highly appreciate.

Dislikes

I don't know where to start! Extreme politics, management absolutely not good, no work from home, every day people are getting covid positive, no extra leaves, no benefits, forcing people to go to work, taking advantage in this difficult situation. Very disappointing, no satisfactory appraisal, no flexibility, no one is concerned with the employees, everyone is treated like a servant. I would not recommend anyone to work there....Read More

Work Details

Not good, terrible.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.