Bird Worldwide Flight Services Customer Service Agent Reviews
based on 16 reviews
Updated 15 Oct, 2024
Overall Rating
2.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Skill development
3.2
Job Security
3.1
Company culture
2.7
Work Satisfaction
2.3
Salary & Benefits
2.3
Work-Life balance
1.6
Promotions/Appraisal
Bird Worldwide Flight Services is rated
2.9 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Bird Worldwide Flight Services is rated
2.9 out of 5 stars on
AmbitionBox, based on 16 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Bird Worldwide Flight Services Customer Service Agent Reviews
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16 reviews found
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Popular
Customer Service Agent in
New Delhi
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 15 Oct 2024
Likes
Can't
Dislikes
There is lots of things you should have to improve firstly promotion they not promote anyone and overtime we are not getting OT
Last please hire Boys because mostly work boys do not girls
Customer Service Agent in
New Delhi
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Working with Bird worldwide flight services is good to know so much about flights and airport if someone start career with same airlines so he/ she can learn so many things over all its good company
There is a lot of politics and the management doesn’t address our issues. Salary is not as per performance basis even career growth is slow.
Work Details
The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Agent in
Gurgaon / Gurugram
Front Office & Guest Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 10 Apr 2022
Likes
They will.give you responsibility but they won't promote you and increase your salary but they will say that you will be leading this work or position without the official promotion and increased salary.
Dislikes
They force you to work for such long hours even after the 9.5 hrs shift they force you to stay in office and do others work as well.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Delhi
Pax Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 22 Apr 2021
Likes
It just depends on which team/Airlines you will be selected for..And bird works for any good airlines. I worked in Cathay team .
Dislikes
I just don't dislike anything..i just want some improvements .. Like fast promotions and increments on the basis of performance.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
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Bird Worldwide Flight Services.
There are number of things. BWFS obly knows how to eat money of their employees. Working at such big int airport there is no safety of a girl. In the name of norms they just know how to play well
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
New Delhi
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jun 2020
Likes
The company is good no doubt but the senior staff are not good they are play political all the time.
Dislikes
The work pressure is very high. Sometime, I have to work 14-18 hours straight in a day and career growth is very slow.
Work Details
It's very hard and tough job we have to run all the time. But it's make easy when we do with our teammates. My all team members are but some seniors are not good, because when we need for help they don't help us.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
New Delhi
Pax Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 01 Oct 2019
Likes
Nothing is appreciable.
Worst experience.
Dislikes
Duty hours are regularly got increased, didnt get Overtime pay up to the mark as its to low, didnt respect individual effort at all. Always short on staff even in dedicated airline. Appraisal are not there at right time at all. They Never increase salary as well as ur designation. All seniors didn't take staff problems seriously. Even for the resignation they didn't consider at once. They just call u again and again for the same. Even they didn't approve the annual leaves as its the right of employees. Even they didn't transfer u in other airlines if u r not comfortable. Also u will never get appraised by single person. Staff over there always play politics from junior to senior they just take their respective positions as a granted. What ever the Seniors feel they do according to their convenience.
There is much more to say but i Don't think that this much will also gonna improve.
I will never suggest to join this company to anyone....Read More
Work Details
In customer services
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Agent in
Mumbai
Customer service Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 17 Oct 2018
Likes
Work life is ok... But personal life become terrible due to day and night shift
Dislikes
Same as above
Work Details
Work timings: Flexible Timings
Customer Service Agent in
New Delhi
Tourism Services Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
3.0
Work-Life Balance
posted on 06 Mar 2019
Likes
Job security , career growth, learning skills , teamwork environment.
People also ask about Bird Worldwide Flight Services's Customer Service Agents
Is Bird Worldwide Flight Services a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 16 employee reviews, it's clear that most customer service agents have a below average experience working at Bird Worldwide Flight Services. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about skill development and career growth on AmbitionBox.
Does Bird Worldwide Flight Services pay their Customer Service Agents well?
According to AmbitionBox reviews, Bird Worldwide Flight Services customer service agents rate their salary and benefits at 2.3 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bird Worldwide Flight Services's customer service agents salaries here and to read reviews specifically about salary and benefits at Bird Worldwide Flight Services for customer service agents, click here.
How is the work culture at Bird Worldwide Flight Services for Customer Service Agents?
Work culture at Bird Worldwide Flight Services for customer service agents is rated 3.1 out of 5 by 16 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bird Worldwide Flight Services for customer service agents, click here.
How is the job security at Bird Worldwide Flight Services for Customer Service Agents?
Based on 16 reviews on AmbitionBox, Bird Worldwide Flight Services's customer service agents rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bird Worldwide Flight Services for customer service agents, click here.
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