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Bird Worldwide Flight Services Customer Service Agent Reviews

based on 16 reviews
Updated 15 Oct, 2024

Overall Rating

2.9/5
How AmbitionBox ratings work?

Category Ratings

4.1

Skill development

3.2

Job Security

3.1

Company culture

2.7

Work Satisfaction

2.3

Salary & Benefits

2.3

Work-Life balance

1.6

Promotions/Appraisal

Top Mentions in Bird Worldwide Flight Services Customer Service Agent Reviews

16 reviews found

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Customer Service Agent Jobs at Bird Worldwide Flight Services

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People also ask about Bird Worldwide Flight Services's Customer Service Agents

Is Bird Worldwide Flight Services a good place to work for Customer Service Agents?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 16 employee reviews, it's clear that most customer service agents have a below average experience working at Bird Worldwide Flight Services. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about skill development and career growth on AmbitionBox.
Does Bird Worldwide Flight Services pay their Customer Service Agents well?
According to AmbitionBox reviews, Bird Worldwide Flight Services customer service agents rate their salary and benefits at 2.3 out of 5, based on 16 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bird Worldwide Flight Services's customer service agents salaries here and to read reviews specifically about salary and benefits at Bird Worldwide Flight Services for customer service agents, click here.
How is the work culture at Bird Worldwide Flight Services for Customer Service Agents?
Work culture at Bird Worldwide Flight Services for customer service agents is rated 3.1 out of 5 by 16 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bird Worldwide Flight Services for customer service agents, click here.
How is the job security at Bird Worldwide Flight Services for Customer Service Agents?
Based on 16 reviews on AmbitionBox, Bird Worldwide Flight Services's customer service agents rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bird Worldwide Flight Services for customer service agents, click here.

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Gender Based Ratings for Bird Worldwide Flight Services Customer Service Agent

based on 16 reviews
3.2
Rated by 8 Women

Rated 3.7 for Skill Development and 3.2 for Company Culture

women
2.8
Rated by 8 Men

Rated 4.1 for Skill Development and 3.4 for Job Security

men

Working Days for Bird Worldwide Flight Services Customer Service Agent

based on 16 reviews
Rotational Shift
89%
Other
11%

Work Timings for Bird Worldwide Flight Services Customer Service Agent

based on 16 reviews
Flexible timing
Strict (8pm - 5.30am)
Strict (7pm - 5pm)
43%
10%
10%
37% employees reported other strict timings

Shift Timings for Bird Worldwide Flight Services Customer Service Agent

based on 16 reviews
Night shift
Day shift
83%
17%

Business Travel for Bird Worldwide Flight Services Customer Service Agent

based on 16 reviews
No travel
100%
Bird Worldwide Flight Services Customer Service Agent Salary
based on 55 salaries
₹2 L/yr - ₹3.2 L/yr
11% less than the average Customer Service Agent Salary in India
View more details
cab
Office cab/shuttle
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
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Stock options
0 total responses
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