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Bird Worldwide Flight Services

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3.4

based on 249 Reviews

Filter reviews by

Bird Worldwide Flight Services Customer Service Agent Reviews

based on 5 reviews

Updated 15 Oct, 2024

Overall Rating

2.9/5

How AmbitionBox ratings work?

Category Ratings

4.1

Skill development

3.2

Job Security

3.1

Company culture

2.7

Work Satisfaction

2.3

Salary & Benefits

2.3

Work-Life balance

1.6

Promotions/Appraisal

Top Mentions in Bird Worldwide Flight Services Customer Service Agent Reviews

5 reviews found for "appraisal"

Return to all reviews

Customer Service Agent in New Delhi

Full Time

Airline Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 15 Oct 2024

Likes

Can't

Dislikes

There is lots of things you should have to improve firstly promotion they not promote anyone and overtime we are not getting OT Last please hire Boys because mostly work boys do not girls

Customer Service Agent in New Delhi

Full Time

Back Office Department

4.0

Overall Rating

4.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

5.0

Job Security

3.0

Work-Life Balance

posted on 11 Sep 2023

Likes

Working with Bird worldwide flight services is good to know so much about flights and airport if someone start career with same airlines so he/ she can learn so many things over all its good company

Dislikes

Late promotion, appraisals not enough salary

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Agent in New Delhi

Lost baggage department Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 20 Apr 2022

Likes

Teammates are supportive..

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is not as per performance basis even career growth is slow.

Work Details

The job is quite interesting! I struggled a bit in the beginning as there was no formal training session. I learnt everything on the job.

Work timings: Strict Timings

Work related travel: This is a desk job.

Customer Service Agent in Delhi

Pax Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

2.0

Work-Life Balance

posted on 22 Apr 2021

Likes

It just depends on which team/Airlines you will be selected for..And bird works for any good airlines. I worked in Cathay team .

Dislikes

I just don't dislike anything..i just want some improvements .. Like fast promotions and increments on the basis of performance.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Service Agent in New Delhi

Pax Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 01 Oct 2019

Likes

Nothing is appreciable. Worst experience.

Dislikes

Duty hours are regularly got increased, didnt get Overtime pay up to the mark as its to low, didnt respect individual effort at all. Always short on staff even in dedicated airline. Appraisal are not there at right time at all. They Never increase salary as well as ur designation. Allseniors didn't take staff problems seriously. Even for the resignation they didn't consider at once. They just call u again and again for the same. Even they didn't approve the annual leaves as its the right of employees. Even they didn't transfer u in other airlines if u r not comfortable. Also u will never get appraised by single person. Staff over there always play politics from junior to senior they just take their respective positions as a granted. What ever the Seniors feel they do according to their convenience. There is much more to say but i Don't think that this much will also gonna improve. I will never suggest to join this company to anyone....Read More

Work Details

In customer services

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

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Career Advice

2w (edited)

an associate technical leader

Toxic Work Environment

Hi Everyone. I recently joined a company to grow, but the work environment is toxic. The manager is rude, doesn’t guide, and gets angry when I ask questions. They rely on Excel for tasks instead of proper tools like Jira, and tasks lack clear details. Many seniors have quit, and the team is disorganized. HR couldn’t help, and the stress is affecting my mental health. Should I stay or resign? Will leaving early harm my career? If I stay, how can I manage this .without losing my peace?

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Customer Service Agent Jobs at Bird Worldwide Flight Services

View all

Customer Service Agent

New Delhi

0-3 Yrs

Not Disclosed

Sr. Customer Service Agent

New Delhi

3-4 Yrs

Not Disclosed

People also ask about Bird Worldwide Flight Services's Customer Service Agents

Is Bird Worldwide Flight Services a good place to work for Customer Service Agents?

The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 2.9 out of 5 from over 5 employee reviews, it's clear that most customer service agents have a below average experience working at Bird Worldwide Flight Services. Skill development holds the highest rating at 4.1, while career growth is rated the lowest amongst all factors at 1.6. Read reviews about skill development and career growth on AmbitionBox.

Does Bird Worldwide Flight Services pay their Customer Service Agents well?

According to AmbitionBox reviews, Bird Worldwide Flight Services customer service agents rate their salary and benefits at 2.3 out of 5, based on 5 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Bird Worldwide Flight Services's customer service agents salaries here and to read reviews specifically about salary and benefits at Bird Worldwide Flight Services for customer service agents, click here.

How is the work culture at Bird Worldwide Flight Services for Customer Service Agents?

Work culture at Bird Worldwide Flight Services for customer service agents is rated 3.1 out of 5 by 5 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at Bird Worldwide Flight Services for customer service agents, click here.

How is the job security at Bird Worldwide Flight Services for Customer Service Agents?

Based on 5 reviews on AmbitionBox, Bird Worldwide Flight Services's customer service agents rate job security at 3.2 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at Bird Worldwide Flight Services for customer service agents, click here.

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Bird Worldwide Flight Services Customer Service Agent Reviews by Locations

Bird Worldwide Flight Services Customer Service Agent New Delhi Reviews

Bird Worldwide Flight Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 5 Bird Worldwide Flight Services reviews submitted by Bird Worldwide Flight Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bird Worldwide Flight Services is the ...Read more