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Engaged Employer

Bikayi

Compare

2.9

based on 124 Reviews

Filter reviews by

Bikayi Customer Success, Service & Operations Department Reviews

Updated 6 Oct, 2023

Overall Rating

1.6/5

based on 9 reviews

Rating distribution

1 (11.1%)

0 (0%)

1 (11.1%)

0 (0%)

7 (77.8%)

Category Ratings

1.9

Salary

1.6

Company culture

1.6

Job security

1.6

Work-life balance

1.6

Skill development

1.6

Promotions

1.6

Work satisfaction

What employees say about Bikayi?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

60% employees reported

Flexible timing

29% employees reported

No travel

80% employees reported

View more detailed insights

Gender based rating

1.0

Rated by Women

2 reviews

1.7

Rated by Men

7 reviews

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Explore Reviews by Department

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1.6

• 9 Reviews

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3.9

• 14 Reviews

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1.9

• 12 Reviews

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• 9 Reviews

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9 reviews found

Sort by: Popular

growth manager in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Oct 2023

Likes

Nothing a b c d

Dislikes

Many things a b c d

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Success Account Manager in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 15 Jun 2023

Likes

This start up, employees who give their heart and soul to work are not appreciated at all but then the employee who is close to the management get all the recognition

Dislikes

There's nothing to like about that place anyway, No work life balance No help from the top management No appreciation

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Operations Manager in New Delhi

Full Time

Operations Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 22 Jun 2023

Likes

It was good some thingss.

Dislikes

Average experience.. Company atmosphere

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Sep 2023

Likes

Nothing much to like about

Dislikes

CEO- BEWARE of this disdainfully proud women. I don't know why people still joining this pathetic company.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Friday (Strict Timings)

Non Voice Customer Service Associate in Bangalore / Bengaluru

Full Time

Customer Support Service Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 18 Nov 2022

Likes

Only people wo work there.

Dislikes

Because there is no job security they put you in different domain without your permission and put in PIP within one week and after that they fire people.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Business Advisory Specialist in Bangalore / Bengaluru

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 20 Jun 2022

Likes

There is no job security in bikayi

Dislikes

Politics culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate (working remotely)

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Aug 2023

Likes

Nothing much positive to say, you get a decent pay, on time

Dislikes

The company still follows culture like govt offices, doesn't suit a fast growing startup. Promotions are given based on tenurity, highly short staffed and messy. Nobody has clearly defined metrics, roles and responsibilities, leadership doesn't exist at all.Team leaders and managers are just entitled idiots who just passes on their workload to others and pretend to support the organisation on their shoulders.Terrible culture including harrasment and long hours,no respect for truly talented folks. Suitable for employees who are long term in the company, rest all aren't recommended to try...Read More

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Bikayi.

Head - Account Management, Customer Success, Retention, Upsell in Bangalore / Bengaluru

Full Time

Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jun 2022

Likes

Nothing really. Immature approach and processes. Biased decision making.

Dislikes

Processes are absent, not willing to create n implement, for a funded start up, not upto the mark.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Discover interview dos and don'ts from real experiences

Customer Service Executive in Bangalore Rural

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 22 Apr 2022

Likes

Very good platform

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Work Details

The job is quite interesting! I got a chance to wear multiple hats and helped me get a taste of different roles within the same team.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Return to all reviews

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Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Bikayi reviews submitted by Bikayi employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Bikayi is the right company for you. 60% of employees reported the working d...Read more

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Bikayi Reviews >
Bikayi Customer Success, Service & Operations Department Reviews Reviews

Bikayi Salaries in Customer Success, Service & Operations Department in India

Assistant Team Leader 4 salaries	₹4.5 L/yr - ₹4.8 L/yr
Chat Support Executive 3 salaries	₹3.9 L/yr - ₹3.9 L/yr
Customer Success Account Manager 3 salaries	₹3.6 L/yr - ₹6.5 L/yr
Director Customer Success 3 salaries	₹30 L/yr - ₹40 L/yr
Account Management Executive 2 salaries	₹4 L/yr - ₹4.5 L/yr