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3.9

based on 4.3k Reviews

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BigBasket Customer Service Executive Reviews

based on 64 reviews
Updated 20 Aug, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

4.2

Job Security

3.8

Work-Life balance

3.8

Company culture

3.6

Skill development

3.6

Work Satisfaction

3.5

Promotions/Appraisal

3.2

Salary & Benefits

Top Mentions in BigBasket Customer Service Executive Reviews

64 reviews found

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Career Advice
2w (edited)
projectenginer
Verified Icon
·
works at
Enventure Enginering
I’m 27, I’m looking for Career transition
Hello ,I hold bachelor degree in mechanical engineering 2019. With 4.5 yoe in Total 1)Associate product compliance engineer - 1.5 years 2)Currently working as Project engineer (compliance). 3 years I see no growth in my current company and current role.so I’m looking for career shift,high growth and good package. Skills 1) Environmental compliance(REACH,ROHS,..) 2)Basic networking OS,Linux basic, Aws cloud 3) SAP MM (in progress) 4) Project Management (self preparation from PMBOk) I’m confused between sap mm consultant and project management I’m getting difficult to choose,Which would be great choice according to my background and high pay, stable job Can anybody recommend which domain /role is good for career transition! I’m looking for career shift Help will be appreciated. Current role Project engineer handling projects related to environmental compliance. FYI
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More about working at BigBasket
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#9 Best Tech Startup - 2021

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People also ask about BigBasket's Customer Service Executives

How is BigBasket to work for?
BigBasket is rated 3.7 out of 5, based on 64 reviews by employees on AmbitionBox. BigBasket is known for Job Security which is rated at the top and given a rating of 4.2. However, Salary & Benefits is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at BigBasket read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at BigBasket?
According to AmbitionBox ratings, BigBasket employees rate its salary and benefits as 3.2 out of 5. You can know more about BigBasket Salaries at AmbitionBox
How is the work culture at BigBasket?
Work culture is rated 3.8 at BigBasket by 64 employees. While job security is rated 4.2 and work-life balance is rated 3.8 at BigBasket. Read detailed reviews by employees of BigBasket on AmbitionBox.

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BigBasket Customer Service Executive Reviews by Locations

BigBasket Reviews by Designations

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AmbitionBox has 64 BigBasket reviews submitted by BigBasket employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if BigBasket is the right company for you. 46% of employees reported the... working days at BigBasket as Rotational Shift. 62% employees reported the work timings at BigBasket as Strict timing. Read more

Gender Based Ratings for BigBasket Customer Service Executive

based on 60 reviews
3.4
Rated by 29 Women

Rated 4.1 for Job Security and 3.9 for Work-Life Balance

women
4.1
Rated by 31 Men

Rated 4.3 for Job Security and 3.9 for Skill Development

men

Working Days for BigBasket Customer Service Executive

based on 64 reviews
Rotational Shift
46%
Monday to Saturday
26%
Other
21%
Monday to Friday
5%
Alternate Saturday off
2%

Work Timings for BigBasket Customer Service Executive

based on 64 reviews
Flexible timing
Strict (7am - 4pm)
Strict (2.30pm - 11pm)
38%
22%
5%
35% employees reported other strict timings

Shift Timings for BigBasket Customer Service Executive

based on 64 reviews
Day shift
Night shift
96%
4%

Business Travel for BigBasket Customer Service Executive

based on 64 reviews
No travel
64%
Within city
33%
Within country
3%
BigBasket Customer Service Executive Salary
based on 260 salaries
₹1 L/yr - ₹4 L/yr
13% less than the average Customer Service Executive Salary in India
View more details
Employee Benefits for BigBasket Customer Service Executive
softskill
Job/Soft skill training
6 total responses
meal
Cafeteria
2 total responses
degree
Professional degree assistance
1 total response
retirement
Retirement benefits
0 total responses
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