BigBasket Senior Customer Relation Executive Reviews

Likes

Managers trust their employees to work hard and make good decision, Employee trust business leaders to support and guide.

Dislikes

Overall a good workplace with great service and nice staff. Companies policies are focused on their employees as well and one can raise his skill level over the time working here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

there is lot of scope for learning, for the industry

Dislikes

highest rate of attrition at IRCPL, which will leads waste of time of everyone who involved in the store and makes down whole team performance

Likes

BigBasket is India's largest online food and grocery store, offering a wide range of products. Many employees appreciate: 1. Dynamic work environment 2. Opportunities for growth and development 3. Collaborative team culture 4. Flexible work arrangements 5. Competitive compensation and benefits

Dislikes

I am doing my job in BigBasket, there is no problem, it is a good company

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I like working with big basket staff because all working person are loyal.office are very batter and I like this company.

Dislikes

Salary is average not good salary, & I don't like manual process work big basket is also working on all work are manual pattern. Parmottatio is nothing. I want to big basket improve his work process soon next some time so that work process in easy for company and employe

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

Emerging company. Good place for a fresher to gain experience.

Dislikes

Highly demotivational environment. They daily have 3 to 4 meetings. You will get very less time to perform on ground and get the results. Also they have multiple Boss environment where you will have to report to multiple people at same time.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Only 1 option is there for work from home and nothing good in company

Dislikes

Everything like the process and support and special person TL they are stupid enough and not properly taking care they are thinking for their own even if a person dying they still thinks for their better

Work Details

Work policy: When quality score is not proper then they are calling employees back to office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Knowledge gaining of the customer relationship

Dislikes

There is no support from the team leaders. When ask for the support they are asking us to keep paper and saying to get out from the company

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The overall organization culture value and work life balance is very good. Independently work here with the challenges . Leadership play very supportive role to each of the subordinates to overcome the challenge and focus on the growth.

Dislikes

slow movements and promotion

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I was good till 2023

Dislikes

after the year of 2023 corporate politics are high don't have job security and only politics guys are leading regions, and they are promoting and taking their own team without any reason the old employees were thrown with political games.

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

"I enjoy working at Bigbasket because of its dynamic work environment, collaborative team culture, and opportunities for growth. I appreciate the company's customer-centric approach and innovative use of technology and data analytics. The recognition and rewards for employees' hard work and contributions also motivate me to strive for excellence. Overall, working at Bigbasket gives me a sense of purpose and fulfillment."...Read More

Dislikes

N/A

Likes

I really enjoyed working at BigBasket. I have learned a lot from BigBasket. The company's policy is very strong and every employee gets the benefit of it.

Dislikes

I really enjoyed working in BigBasket. I have learnt a lot from BigBasket. The company's policies are very good but the company's ground level team, which we call management, needs a lot of improvement.

Likes

Good and learn alot of things in the company regarding today's market strategy

Dislikes

Transportation facilities was not available and it was so long for walkable distance gor office location

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I didn't find anything which can be praised. From outside it's looking good but inner side totally different.

Dislikes

Company culture is full of politics, they just pass their ball to each other courts. No time for families , generally duty period is 11-12 hours without OT and perks. They give appraisal only to buttering people . They will promote you but salary will remain same.... Overall I will suggest not to join this company . Only Name is TATA which looks good otherwise nothing else . Before joining this just go to location and take personal feedback....Read More

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

We had a great team coordination between employees and associates and also senior managers are very good at teaching the job roles and responsibilities

Dislikes

No dislikes

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

We always have an area to explore and work upon. Management gives enough time to perform and understands personal issues and work life balance.

Dislikes

Salary , increments, tech

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

Nothing to mention.

Dislikes

Company management now a days are in extortion business. They lie to you continuously and no kind of perks. Only loss from every angle.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.