IDFC FIRST Bank Customer Service Representative Reviews

Likes

Team Management and support for new ideas for business growth to Branch overall pan India

Dislikes

Knowledge and understanding to all employees both onroll employee and contract employee in organisation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

There very less chances to get promotion here , I have seen people are working here for more than 3-4 years not getting promotion. Also there is lack of backing to employees by their seniors (head) .

Work Details

Work days: Monday to Saturday

Work related travel: This is a desk job.

Likes

Nothing is there to like about this bank

Dislikes

Starting from the HR till the Unit heads everyone is only driving unethical sales and lest to think about the employees. Tremendous pressure for sales. Very rude and unprofessional behavior executed by the management.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

They are good pay master, incentives are great.

Dislikes

No culture No long term vision No Learning.. Though you'll learn to handle pressure.

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The best part about working at IDFC FIRST Bank is the opportunities for growth! The leadership team is focused on employee development and provides ample training sessions for all departments.

Dislikes

Sometimes, it can get hectic but that is the nature of sales job

Likes

Working as a Customer Service Executive at IDFC First Bank has been a positive experience for me. What stands out is the team atmosphere, everyone’s willing to help out when needed, which makes things smoother.

Dislikes

No real complaints so far, it’s been a good place to grow

Likes

Best part is your are onroll employee from day one and they give you bonus on completion of 1 year. Approx 1.2 Lakh

Dislikes

High pressure job and insurance is asking every month

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Pathetic Work culture. As seniors are a liability on the company. They don't know how to treat employees and especially Management Trainees . Seniors don't even know how to talk in English and maintain corporate culture as well as don't know even how to run the laptop and basic things and not even help the subordinates due to which they micromanage the subordinates .

Dislikes

Nothing except salary

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

The organization's emphasis on ethical practices, transparency, and creating a positive social impact resonates with values.

Dislikes

"I feel that the organization could place greater value on employees who demonstrate both hard work and smart work. Recognizing and rewarding efforts more effectively could help boost morale and create a more engaging and motivating workplace environment."

Likes

HR processes and Policies are good.

Dislikes

A company doesn't work on hia own.. Its the people who drives it. If the driver is not good enough in terms of taking calls then team down the line will always suffer.

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

Likes

Bank is fully digital,there is no paper work.

Dislikes

Collection pressure on credit. Senior sales person Maintained there hierarchy. For my point of view it's not right for long term goal.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Pay structure and other incentives plan And Mr Vaidyanathan

Dislikes

Regional Head always threatening and pushing to resign or termnate employees even after doing day job. Lots of VC/Concall at late hours and harassed to employees No proper feedback shared to MD and CEO by Senior Management(Business and HR)

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Scope for learning because there were huge work areas for improvement.

Dislikes

No value of hard work.... It seems recognition and rewards often favor certain employees over hard work and performance. A fair, merit-based approach would boost morale and motivation.

Work Details

Work days: Alternate Saturday off (Flexible Timings)

Work related travel: This is a desk job.

Likes

As an organization its good, the management is very aggressive in market. They are proactive in every market demands.

Dislikes

Work life balance is low, company culture is still like NBFC type. Hr is not strong here...

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Strong training on personal finance products and had a fun time working with a good verity of client profiles

Dislikes

sometimes it can be hectic but the team is extremely supportive

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance and Skill Development and learning

Dislikes

Promotion and salery hike is very minimal and very bad support from support functions

Work Details

Work days: Alternate Saturday off (Strict Timings)

Work related travel: This job involves Travel Within Country.