Barclays Global Service Centre Operations Manager Reviews

Likes

Good CSR activities, colleague engagement activities, new decorated work place building.

Dislikes

No new learning, no peer support, existing employees after reaching a VP destination are recruiting their spouses, childrens and promoting them. So these so called VP's and directors are using their power and manipulating the recruitment.It has become a big family business and the UK leadership is ok with it. Leadership lacks vision. In the name of diversity/equity male candidates/colleagues are ignored for promotion and internal job transfer. For internal job transfer if you know any director or VP(if spouse/Mom/dad then best), then only the transfer is possible....Read More

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

The office is one of the swankiest , if not THE swankiest in Pune ( think better than Google )

Dislikes

This is purely tech side. All business and product roles are based in UK

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like Barclays bcsz this is my first big company which I joined.

Dislikes

There are many at this moment. Job securities and many more things.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good package

Dislikes

Nepotism, you get targeted if you are not in good books of your manager

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

As no HRs for people management, delivery managers and directors are deciding the fate of employees - Bad politics, favorism, etc., Engineering team is managed by delivery leads and not by Engineering lead or head i.e., the year end appraisals are decided by delivery leads and not by Engineering leads. Delivery leads who have no knowledge in Engineering are actually driving Engineering team and this is ridiculous...Read More

Dislikes

Already said above

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Work life balance and employee value

Dislikes

Slow promotions and mediocre appraisals/bonus.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Salary ok

Dislikes

Cheap strategy. Biased only for women employee under name of diversity. Layed off 2000 PPL and same time promoted 81 MDs at same time. No vision. Poor strategy.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Great work life balance

Dislikes

Prefer not to say

Likes

Great work place to work. Put your numbers right and company will trust in you so you grow and excel in your path. Free cab- pick and drop, free one time meal, earthquake proof building- safe

Dislikes

Require process improvement, should be simple for both customers and employee.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Likes

I think I am satisfied with my job and I am not pressured at all. I just love my Barclays work life like 1st love with unforgettable memories.

Dislikes

No salary increase. No higher position.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work Life Balance as most of the team members are not working beyond 6 pm so certain discussions takes longer and approvals delays ensure we get work balance

Dislikes

Work satisfaction not there and things are very slow as lot of bureaucracy. Strictly hierarchical and lack of direction and clarity

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Only we get good pay .if we do overtime and weekend working apart from that no proper increament no value for employees

Dislikes

No values for employees and we cannot interact with higher management people directly as they do not touch with Directly

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

I have worked in TCS before and have many friends across various MNC's. Barclays to me is the best so far! Company spends good money on employee comfort, a nice working space with wide angle monitors, free cab service and genuinely very good. Work-life balance is awesome, mostly general shift or rota based on your role. Mostly UK people, next is India, and some colleagues Singapore, US and Hong Kong. Learning wise, you can never get a better company than this! Absolute best! Thanks to almost 300 years of process refinement! Year end parties, outside CTC yearly bonus... Work from home kit, 2 days WFO structure is the icing on the cake!...Read More

Dislikes

Fixed reporting days to office Limited office locations and basically limited job openings No bench, directly they will fire you... But you can even apply for other positions within the company and get rehired. I feel, No bench is actually good, bkz lazy people don't trouble the hard workers!

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Free food, lot of leaves, medical insurance

Dislikes

Some manager will think you as a slave and will keep assigning you works despite of knowing that you are overburdened just to please his seniors. Expected to work for long-hours and its impossible to take all the quota leaves as your manager will always come and say that there is a deadline and all those stuff

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Barclays is one of the best places to work. It gives you opportunity to learn and grow. It supports you in your ups and downs of life.

Dislikes

I think the promotion process and leader choice could be better. Sometimes they just give in to the pressure created by few which is actually not required. I suggest you create leader who genuinely feel for your employees.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Salary is decent

Dislikes

1. The organisation lacks a clear vision and the management struggles with making decisive and transparent decisions 2. The on boarding experience was extremely poor, characterised by the HR representative, unable to complete a sentence without grammatical errors 3. There is a hiring for redundant positions with significant mismatch of job description and actual role 4. This wing (BIIC) of Barclays operates against the global mindset and values 5. There is dictatorial culture, wherein the feedback is taken personally, leading to grudges being held 6. HR is very unhelpful in resolving Issues or providing support to the employees 7. Despite of global hybrid working norms, BIIC follows its own model. I was being asked to work from office on all days. Also, I never got a concrete reply on my hybrid working 8. The employee relation team is also very unresponsive to the employee concerns and favours the company 9. The full and final settlement took more than hundred days, Despite fulfilling all the necessary formalities in advance 10. Most important and Most disheartening thing is the lack of leadership responsiveness, wherein despite of communicating the above mentioned issues to the top management (Group chairman, group CEO, group HR head, etc), there was a lack of noticeable action, which was disappointing My personal is that Barclays is the worst place to work...Read More

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.