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Amdocs
Comparebased on 4k Reviews
Video summary
Filter reviews by Amdocs Service Desk Analyst Reviews
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Category Ratings
Job security
Salary
Company culture
Work-life balance
Skill development
Promotions
Work satisfaction
What employees say about Amdocs?
Insights from employee reviews on AmbitionBox
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
4 reviews found
Service Desk Analyst in Pune
Full Time
IT Network Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is overall a fantastic experience and enjoying myself growing here
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Nothing yet
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Desk Analyst in Pune
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Service Desk Analyst in Pune
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Everything is fantastic, Simply I will work with this company if again I could get chance
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing, I was happy with the environment of company
Work Details
Work was good with good pay according to job work
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Desk Analyst
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best team mates.
- Salary - Excellent
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Top trending discussions
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Business Analyst in Pune
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Events, snacks , fruits
Dislikes
Work life balance Some arrogant managers who lack communication skills. Salary hike U'll get Promotions if u r part of favourites
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Project Manager in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hard working employees are valued and promotions are fast for high performers.
- Salary - Excellent
- Promotions - Excellent
- Company culture - Good
Dislikes
Since 2020, salary hikes are not regular. Work life balance is a joke. Israel employees are treated differently than other locations.
- Skill development - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Service Delivery Manager in Gurgaon / Gurugram
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
All good
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Director in Pune
Full Time
BD / Pre Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Dislikes
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Quality Analyst in Atlanta
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Overall Rating
Asset Management Analyst in Pune
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Favoritism and politics
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Project Officer in Gurgaon / Gurugram
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Job security - Good
Dislikes
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday
Work related travel: This is a desk job.
Project Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Management having clear view to working for Convert small opportunity to Big account
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No such as now
Service Delivery Manager in Pune
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Long term project on latest stack.
- Salary - Good
- Promotions - Good
- Company culture - Excellent
Dislikes
Management need to upskill to understand latest stack.
- Job security - Poor
Business Analyst in Pune
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Company culture - Good
Dislikes
- Promotions - Poor
Overall Rating
Other Amdocs Reviews
Pmo Professional in Pune
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing. Employees are continuing because of free breakfast and evening snacks as they are beggars and not capable to purchase from their own. Employee with knowledge were treated like a trash and those without knowledge and can butter their managers are getting promoted and benefits.
Dislikes
Micromanagemt, Manager didn't have knowledge of anything, Blaming employees only. No job security. If you raise your voice you will be fired
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Software Test Engineer in Gurgaon / Gurugram
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food Cab Team mates
- Job security - Good
- Promotions - Good
- Company culture - Good
Dislikes
Nothing to add on skills Repetitive daily work Micromanagement No team gatherings n outings even in an year No work life balance Very less appraisal
- Salary - Poor
- Skill development - Bad
- Work satisfaction - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Associate Software Engineer in New Delhi
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
The people are good there's no such micro management atleast in my team The people are helpful and you can share with the people what you want, the culture is good you there are weekly kabalas that happen and you get to enjoy that
- Job security - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The skill set I work in isn't that helpful atleast in my team for my future plus you can't expect crazy money in the company it's okayish If you want fast growth and a lot of money this company won't be the one
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
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Skill development
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Likes
They say live amazing do amazing. There is nothing like amazing
Dislikes
Full of nonsense coworkers. If you want to get a good surrounding at work place. No one is sensible. Jane kaha se utha ke laate h. If you are from Tier 1 or Tier 2. Never ever choose amdocs. Even if it gives you 15 Lpa for grad level. That is very basic pay also for tier 1.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Fiber Engineer in Gurgaon / Gurugram
Full Time
Telecom Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good hardware support
Dislikes
Work life balance and not able to take earned leaves due to business requirements. No extra payment for working on weekends, you are forced to work here like a slave. Promotions are very delayed here.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Developer in Gurgaon / Gurugram
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much
Dislikes
Work-life balance sucks Managers are out dated and do alot of micromanagement even if you go for tea break it is getting counted minute by minute. Promotion are given on favouritism basis not on the criteria of work. Silent layoffs are often now. Company Culture sucks .. Here people who speaks more and work less are the best fits and play long term game. This is particularly for 3Uk team
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Automation Test Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Food and perks, night shift allowance are good things in Amdocs. Parking is also free.
- Salary - Good
- Promotions - Good
- Company culture - Good
Dislikes
If you work with full effort and perform is good then you will get double work. This things are not really good. It harms our health and you will get back pain for sure in few days.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday
Work related travel: This is a desk job.
Software Engineer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I worked there in R&D department, toxic environment, there is nothing to like about this company
Dislikes
- Toxic Environment - No Work Life Balance - No Job Security (they can remove anyone in a day, I saw my friend's getting layoff by this people without notice, in my first 6 months I saw 17 silent layoffs) - Better to choose any mid-size company instead of joining here - Managers do favouritism - Even HRs are rude, and they should learn from newcomers how to talk
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Developer in Pune
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company used to be fun, HR policies were emplyee centric. From past one year this is changing still food fun activities and outing are a plus.
- Company culture - Good
Dislikes
Management is worse and manipulative.No hikes and bonus and the process is not at all transparent. Work life balance depends on project to project but mostly the work culture is becoming toxic where the employee is expected to work on weeeknds and after work hours with no incentives.There is no incentives and the company is implementing cost cutting more than it should implement new technology.Feshers should not be blinded with reels on food and gifts posted on social media, all of it is a gimmick and far from reality....Read More
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work-life balance - Bad
Software Engineer in Pune
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1. Innovation and Cutting-Edge Technology: Amdocs is known for its focus on innovation, offering employees opportunities to work on advanced technologies in telecommunications, software development, and customer experience management. 2. Learning Opportunities: The company encourages skill development through training programs, certifications, and exposure to challenging projects. 3. Global Presence: Amdocs operates in many countries, providing employees the chance to work in a global environment and collaborate with diverse teams. 4. Career Growth: With a well-structured career path, Amdocs supports internal mobility and growth within the organization. 5. Work Culture: Employees often praise Amdocs for its inclusive and collaborative work environment that values teamwork and innovation. 6. Employee Benefits: Competitive salaries, bonuses, health insurance, and other perks contribute to a satisfying work experience. 7. Impactful Work: Amdocs delivers solutions that impact millions of end-users worldwide, making employees feel their work has a meaningful contribution....Read More
- Salary - Good
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
1. Work-Life Balance: Some roles at Amdocs involve demanding workloads or tight deadlines, leading to occasional struggles with maintaining a healthy work-life balance. 2. High Pressure: The fast-paced environment can sometimes result in high pressure, especially in client-facing or project-driven roles. 3. Complex Organizational Structure: As a large global organization, navigating internal processes and communication can be complex at times. 4. Limited Flexibility in Some Roles: While flexible policies exist in some departments, others may have more rigid structures depending on the nature of the work or client commitments. 5. Compensation and Benefits (Role-Specific): Some employees feel that compensation or growth opportunities could be more competitive for certain roles or locations. 6. Frequent Changes: As with any technology company, frequent changes in projects, teams, or strategies might make it hard for some employees to adapt quickly....Read More
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
- HQ - Chesterfield,Missouri, United States
- Software Product
- 10k-50k Employees (India)
- Telecom
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AmbitionBox has 4 Amdocs reviews submitted by Amdocs employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amdocs is the right company for you.- Home >
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