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4.1

based on 24.5k Reviews

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Amazon Customer Service Reviews

Updated 28 Jan, 2025
Overall Rating
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4.0/5
based on 39 reviews

Rating distribution

Category Ratings

4.2

Company culture

4.2

Job security

4.2

Skill development

4.1

Salary

4.1

Work-life balance

4.1

Work satisfaction

3.7

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What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

Monday to Friday

49% employees reported

Flexible timing

Flexible timing

65% employees reported

No travel

No travel

66% employees reported

Gender based rating

3.9
female

Rated by Women

22 reviews

4.1
male

Rated by Men

12 reviews

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Top Mentions in Amazon Customer Service Reviews

39 reviews found

Sort by: Popular
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People also ask about Amazon's Customer Services

How is Amazon to work for?
Amazon is rated 4.0 out of 5, based on 39 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.2. However, Career growth is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.2 at Amazon by 39 employees. While job security is rated 4.2 and work-life balance is rated 4.1 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.

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Amazon Customer Service Salary
based on 77 salaries
₹1 L/yr - ₹6 L/yr
17% more than the average Customer Service Salary in India
View more details
officeGym
Office gym
1 total response
softskill
Job/Soft skill training
1 total response
retirement
Retirement benefits
0 total responses
cab
Office cab/shuttle
0 total responses
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