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Amazon Technical Support Engineer Reviews

Updated 13 Sep, 2024

Overall Rating

4.2/5

based on 39 reviews

Rating distribution

5

17 (43.6%)

4

12 (30.8%)

3

6 (15.4%)

2

1 (2.6%)

1

3 (7.7%)

Category Ratings

4.1

Salary

4.0

Company culture

3.9

Work-life balance

3.9

Skill development

3.9

Work satisfaction

3.6

Job security

3.4

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

53% employees reported

Flexible timing

79% employees reported

No travel

61% employees reported

View more detailed insights

Gender based rating

4.4

Rated by Women

6 reviews

4.2

Rated by Men

25 reviews

Amazon is rated 4.2 out of 5 stars on AmbitionBox, based on 39 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the ... Read more

Amazon is rated 4.2 out of 5 stars on AmbitionBox, based on 39 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in Amazon Technical Support Engineer Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

39 reviews found

Sort by: Popular

Technical Support Engineer (working remotely)

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

2.0

Skill development

3.0

Job security

3.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 14 Jul 2023

Likes

In India, Amazon offers medical coverage to all its regular full-time employees, regardless of their level, tenure or position. They also offer counseling services that are completely confidential and available 24/7. In addition to this, Amazon employees in India and their eligible dependents can access doctor tele-consultation services with general physicians. When employees want to take time away fro work, they can choose from a variety of time off options available to them, including personal time, leave to accommodate personal emergencies, bereavement, parental leave and more....Read More

Salary - Excellent

Dislikes

Amazon has faced criticism over its treatment of employees, including reports of unsafe working conditions at Amazon warehouses and questions about whether or not Amazon fired whistleblowers who raised concerns about the lack of protection for employees at the company. Some employees have reported feeling burnt out due to long hours and pressure.

Skill development - Poor
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

HCLTech

There's no stopping you

We offer diverse programs to shape your career and future

Technical Support Engineer in Chennai

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 03 Aug 2024

Likes

It was really great at Amazon.

Salary - Good
Promotions - Good
Work satisfaction - Good

Dislikes

Poor work life balance

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

What people are saying about Amazon

View All

currently not working

Gave Amazon OA, still waiting for their response

Hey there, I gave amazon OA and work assessment around 30th Jan, 2024, after that I got an email saying successfully completed OA, but then I am still waiting and there is no response. (Almost 2 weeks) Any ... read more

Got a question about Amazon?

Ask anonymously on communities.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 03 Aug 2024

Likes

Work culture and work life balance

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Transportation management where we need to

Work Details

Work days: Monday to Friday

Top Amazon Technical Support Engineer Interview Questions

asked in Technical Support Engineer interview

Q1. explain BGP attributes and their functions.

View answer (1)

asked in Technical Support Engineer interview

Q2. What are the cultural habits at Amazon

View answer (1)

asked in Technical Support Engineer interview

Q3. Explain how ospf exchange routes.

View answer (1)

asked in Technical Support Engineer interview

Q4. how traffic flow in a network

View answer (1)

Technical Support Engineer in Chennai

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

4.0

Work satisfaction

3.0

Company culture

4.0

Work-life balance

posted on 02 Aug 2024

Likes

Flexible working hours. Good workplace.

Skill development - Good
Work satisfaction - Good
Work-life balance - Good

Dislikes

The CTC to in-hand salary scam ....the actual in hand is half of the CTC

Job security - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Technical Support Engineer in Bangalore / Bengaluru

Full Time

·

Software Development Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

3.0

Skill development

3.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 10 Apr 2024

Likes

good opportunity to work on innovative project scope.

Salary - Good
Work satisfaction - Good
Company culture - Good

Dislikes

Extended work hours is something you can expect

Promotions - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read Amazon Technical Support Engineer Reviews based on locations

3.5

Hyderabad / Secunderabad

(16)

4.4

Chennai

(6)

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 05 Feb 2024

Likes

It's a great honor to work in Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No dislikes

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Sopra Steria

Rated 4 for Job Security by our employees on AmbitionBox

Secure your future with a company that values your job stability.

Technical Support Engineer in Chennai

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

2.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 06 Sep 2023

Likes

Salary Flexible Mac Meal card Cab Opportunities

Skill development - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Job Security Work from project location

Job security - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Technical Support Engineer in Chennai

Full Time

·

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Sep 2023

Likes

Work life balance is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Salary is not that good

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Technical Support Engineer in Chennai

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 12 Jul 2023

Likes

Great working here in this place

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Appreciation should grow in this firm

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

IT Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 24 Jan 2023

Likes

Nothing no work life balence no job security

Dislikes

Laid of without notice

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 12 May 2018

Likes

U learn the work and u will work with the best people in the countey or state.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

everything is good but there wont be work life balance . They always stress on targets if miss target by even point difference u will be in PIP. and u wont even have time to spend with family.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

its not exactly free food u will get 1100 meal card.

Technical Support Engineer in Hyderabad / Secunderabad

Full Time

·

Customer Success Department

4.0

posted on 17 Jan 2024

Overall Rating

Good

Technical Support Engineer (working remotely)

Full Time

·

IT Security Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Oct 2023

Likes

Working in Amazon evryone dream, also I love to work here

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing to dislike in Amazon organisation

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Full Time

·

IT Infrastructure Services Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Oct 2023

Likes

Good compensation

Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Sometimes work pressure is higher than Mt. Everest.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Full Time

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Oct 2023

Likes

All good ..blessed to be here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing all good love amazon

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Full Time

·

Banking Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Sep 2023

Likes

Everything is good at Amazon

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to mention as of Amazon

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Technical Support Engineer (working remotely)

Contractual

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Sep 2024

Likes

Work environment only

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I can't say anything

Job security - Bad
Promotions - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Technical Support Engineer in Bangalore Rural

Intern

·

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

3.0

Job security

4.0

Promotions

3.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 30 Jun 2023

Likes

The exposure and the skills that I developed during my internship is awesome.

Salary - Excellent
Skill development - Excellent
Promotions - Good
Company culture - Excellent

Dislikes

The work culture is sometime hectic depending upon the team and stack.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Technical Support Engineer in Coimbatore

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 26 Mar 2021

Likes

I have worked in 3 top companies companies in the world and I consider amazon to be the best one.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Absolutely nothing

Work Details

Awesome

Work timings: Flexible Timings

Work related travel: This is a desk job.

Employee Benefits

None

Technical Support Engineer (working remotely)

Full Time

·

Software Development Department

1.0

Overall Rating

1.0

Category Ratings

2.0

Salary

2.0

Skill development

5.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Dec 2022

Likes

Everything is terrible Expect good salary

Job security - Excellent

Dislikes

No support No promotion

Salary - Poor
Skill development - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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More about working at Amazon

#1 Best Mega Company - 2022

#1 Best Mega Internet/Product Company - 2022

#1 Best Mega Company - 2021

#1 Best Mega Internet Company - 2021

HQ - Seattle,Washington, United States
Internet
1 Lakh+ Employees (India)
Public
Media & Entertainment
Software Product
IT Services & Consulting
Emerging Technologies
Logistics
Urban Transport
Retail

People also ask about Amazon's Technical Support Engineers

How is Amazon to work for?

Amazon is rated 4.2 out of 5, based on 39 reviews by employees on AmbitionBox. Amazon is known for Salary which is rated at the top and given a rating of 4.1. However, Career growth is rated the lowest at 3.4 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at Amazon?

According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 4.1 out of 5. You can know more about Amazon Salaries at AmbitionBox

How is the work culture at Amazon?

Work culture is rated 4.0 at Amazon by 39 employees. While job security is rated 3.6 and work-life balance is rated 3.9 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 39 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 53% of employees reported the working ...days at Amazon as Monday to Friday. 79% employees reported the work timings at Amazon as Flexible timing. Read more

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Amazon Technical Support Engineer Reviews

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Amazon Technical Support Engineer Salary

based on 135 salaries

Unlock

₹2 L/yr - ₹10 L/yr

25% more than the average Technical Support Engineer Salary in India

View more details

Employee Benefits for Amazon Technical Support Engineer

Office cab/shuttle

6 total responses

Free meal

3 total responses

Health insurance

5 total responses

Cafeteria

5 total responses

+2 more benefits

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