Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 1K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Amazon

Compare

4.1

based on 24k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Virtual Customer Associate Reviews

based on 23 reviews

Updated 19 Nov, 2024

Overall Rating

4.7/5

How AmbitionBox ratings work?

Category Ratings

4.7

Company culture

4.7

Skill development

4.6

Salary & Benefits

4.6

Work-Life balance

4.4

Work Satisfaction

4.3

Promotions/Appraisal

3.7

Job Security

Top Mentions in Amazon Virtual Customer Associate Reviews

23 reviews found

Sort by: Popular

Virtual Customer Associate in Hyderabad / Secunderabad (working remotely)

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

4.0

Work Satisfaction

5.0

Salary & Benefits

1.0

Job Security

5.0

Work-Life Balance

posted on 19 Nov 2024

Likes

Everything is good and well organised

Dislikes

Job security is nil .. no permanent position only contract jobs

Virtual Customer Associate in Lucknow (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

2.0

Job Security

5.0

Work-Life Balance

posted on 11 Feb 2024

Likes

I'm very impressed with the benefits and pay

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Amazon

View All

Loking For A Job Referrals

Hello all, I am having difficulty connecting with people for jobs, have applied at Amazon, Deloitte, Wells Fargo, CITI etc via career page but it's been months and no response. And can't find much on Linkedin. I would really appreciate it if you guys can share any consultancy numbers based in Mumbai or their emails or if you can let me know about any vacancies in your company. I have worked in Icogz for 1 year 10 months as a Junior Python Developer, then I am recently working in Network Tech Lab as Software Engineer (Python) for 6 months. I have a total of 2.4 years of experience. My current CTC is 3 lpa. Complete graduation From Viva College Mumbai University. I live in Mumbai.( If that helps?)

Got a question about Amazon?

Ask anonymously on communities.

Similar companies

View All

Flipkart Reviews

4.0

• 10.4k Reviews

Reliance Retail Reviews

3.9

• 21.4k Reviews

Tata Group Reviews

4.2

• 1.3k Reviews

Paytm Reviews

3.3

• 7.1k Reviews

Snapdeal Reviews

3.9

• 632 Reviews

Shopclues Reviews

4.0

• 184 Reviews

Myntra Reviews

4.0

• 1.9k Reviews

BigBasket Reviews

3.9

• 4.3k Reviews

Blinkit Reviews

3.8

• 1.9k Reviews

JioMart Reviews

3.9

• 1.2k Reviews

Virtual Customer Associate in Indore (working remotely)

Full Time

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 15 Feb 2024

Likes

Salary satisfaction.

Dislikes

Continuous talking with coustomers.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Contractual

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

3.0

Work-Life Balance

posted on 11 Sep 2023

Likes

I like the friendly nature that everyone has either they are your trainer or managers how they treat and understand you when you need them.

Dislikes

I don't like the shift changes that happened most frequently moreover the job insecurity I have, as my job is contractual so I can't relay on it and there is lack of guidance and arrangements in our training period where our a whole team have to suffer with the trainer issue as there is no one to attend us.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Virtual Customer Associate in Kolkata

Contractual

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Jun 2024

Likes

Saly and perks benefits

Dislikes

Didn't make permanent afte a 9 months service

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Full Time

Customer Success Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 30 Oct 2023

Likes

Everything is well managed. Your performance is well noted. Good work life balance.

Dislikes

Too many performance parameters which don't actually revolve around the purpose of the job

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Full Time

Virtual Customer Support Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 31 Oct 2023

Likes

All employees are treated equally. Very supportive management team

Dislikes

There's nothing like disliking about Amazon

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Virtual Customer Associate in Hyderabad / Secunderabad (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 01 Oct 2024

Likes

Very good people and you have so many things you can learn from Amazon

Dislikes

There is nothing I don’t like about Amazon

Discover interview dos and don'ts from real experiences

Virtual Customer Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

3.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 05 Oct 2023

Likes

Great company culture

Dislikes

Need work satisfaction

Work Details

Work days: Rotational Shift (Flexible Timings)

Virtual Customer Associate (working remotely)

Full Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 23 Sep 2023

Likes

I would like to work from home job

Dislikes

Nothing

Virtual Customer Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 28 Feb 2023

Likes

The work culture is great .Nobody pressurised

Dislikes

Our work performance depends only on customer’s yes or no. No matters how much hardwork we have done.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Full Time

Finance Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

4.0

Work-Life Balance

posted on 05 Oct 2022

Likes

Everything is good

Dislikes

As my Team manager is not supporting and only ask for help when they needed and no support but other than Team manager problem everything is good.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 20 Oct 2022

Likes

One of the best work culture one can find in any company.

Dislikes

Contract is the biggest dislike for me. Wishing to get permanent at Amazon

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Non Technical Department

2.0

Overall Rating

2.0

Category Ratings

4.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

2.0

Work Satisfaction

4.0

Salary & Benefits

5.0

Job Security

2.0

Work-Life Balance

posted on 08 Aug 2022

Likes

Product based company like Amazon should increase our salary.

Dislikes

Work load

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate in Coimbatore

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 22 Apr 2022

Likes

Leaders and managers are helpful. They are understanding people. There is recognition for the job.

Dislikes

Colleagues are friendly and helpful in teaching us.

Work Details

Wonderful place for female employee due to work from home and the benefits and recognitions.

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate in Coimbatore

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Mar 2021

Likes

Helps us learn at a faster rate. Implementation and updations are at fingertips... Helpful colleagues and manager.

Dislikes

Under customer services, a proper products could be send in the first go to avoid unnecessary circumstances. Or else once there is a problem with the order the CSA could give a correct resolution the first contact itself rather than asking customer to contact frequently which irritates and frustrates the customer. There would be comparisons with other companies when customers are not satisfied.

Work Details

A good experience but was for a very short while...

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate in Mumbai

Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

4.0

Work-Life Balance

posted on 01 Oct 2021

Likes

Overall its a good experiencein Amazon...

Dislikes

Nothing like that.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Full Time

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 26 Sep 2022

Likes

Awesome culture in Amazon company.

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Virtual Customer Associate (working remotely)

Customer Support Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 17 Jun 2022

Likes

Good working environment, great support from management. Always there for you in every situation.

Dislikes

Somewhere you have problem with the timing and job they offered in a contract basis otherwise I don't see any drawbacks.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Virtual Customer Associate in Chamdigarh

Virtual customer associate Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 May 2021

Likes

Extra benifit were good... And also a good working environment even after work from home profile

Dislikes

Work Details

Good work life balance.... 5 day working

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City.

Tell us how to improve this page.

Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 75% of employees reported the working ...Read more