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Amazon
Comparebased on 25.8k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Software Support Engineer Reviews
Rating distribution
Category Ratings
Company culture
Job security
Skill development
Salary
Work satisfaction
Work-life balance
Promotions
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
100% employees reported
Flexible timing
100% employees reported
No travel
49% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
6 reviews
Jobseekers also viewed
9 reviews found
Software Support Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work culture and tradition
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
Dislikes
Management visibility
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday
Work related travel: This is a desk job.
Software Support Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company atmosphere is awesome, work culture is also good . I get right recognition of my work
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Return to office, salary hike is not that high
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
What people are saying about Amazon
Software Support Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Software Architecture People Culture
- Company culture - Good
Dislikes
Work life balance
- Promotions - Poor
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Support Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Scale of operations is good.
- Salary - Excellent
- Job security - Good
- Promotions - Good
- Work-life balance - Good
Dislikes
Not much flexibility in terms of wfh.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Support Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Late promotions
- Promotions - Poor
Work Details
Work policy: 3 days/week from office
Work related travel: This job involves Travel Within City.
Software Support Engineer in Chennai
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon is a place for innovators. You get opportunities to work on new technologies
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Amazon still sticks to Sodexo for meal benefits
Work Details
Work life balance is good
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Software Support Engineer in Chennai
Data Science & Machine Learning Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Intelligent Peers, Easy Approachable people, good work life balance, Excellent work culture and good leave policies.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Hike rates even for top categories is little less. That can be improved.
Work Details
This is very specific question. It depends on what role you are in. For support Engineer 1, I would rate 7 out 10. But as compared to other companies, work life balance is good here at Amazon.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Ludhiana
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dislike bias, especially when it affects perceptions despite consistent delivery of results
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
Dislikes
1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Pune (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work
Dislikes
Management even if you want to grow and move to different department according to your skillset they will not let you
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Get a chance to work on scalable systems, challenging and high impact projects. It’s a good learning experience
- Skill development - Good
- Work satisfaction - Good
Dislikes
- worst management/manager - no work life balance - they have URA target every year
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good if you are okay with your current position
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
organisation of dependent services, bar is high so potential to growth is high.
- Salary - Excellent
Dislikes
Micromanagement, Company culture, Work life balance, growth depends on the projects
- Job security - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Onboarding and training process are top notch. And salary also above market standard. Flexible work schedule.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not much less cultural activities to spend time
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In Amazon, I get to work on various techs like AWS, and mostly teams work on full stack projects. So, we get exposure on frontend and backend techs.
- Salary - Good
Dislikes
The work life balance is very bad, also there is constant pressure from management to complete the tasks, otherwise there is constant fear of losing the job.
- Job security - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bhopal (working remotely)
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
- Promotions - Poor
Overall Rating
Other Amazon Reviews
SQL and BI Developer in Kolkata
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon used to be a good company before 2021. Now the company culture is no more employee friendly. Now Amazon is full of toxic program/Marketing Managers who have no technical knowledge but exploit technical people. There is no good thing left in amazon except for timing flexibility.
Dislikes
This company will not promote any loyal employee but promote a person who is up for only visibility. Internal culture is toxic. Higher management knows everything but does not take any action.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Specialist 1 in Noida
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I had 4 managers; all supportive, no micro management and all of them were so supportive that they recognise your personal life problems if affecting your work. Workplace is awesome, all the facilities provided are also great. Weekly connects were fun, not just the work life we had fun sessions too
- Salary - Good
- Job security - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Won't say anything was bad, except some people who can't forget their previous company trauma and try running things that way, and while any potential threat if they sense from their seniors they starts pressuring the lower one but that's even one in whole bunch.😅
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Area Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The only thing good here is salary and other perks are better than other companies
- Salary - Good
Dislikes
Very strict login timings. 10hrs shift making no sense of 5day work week. Internal politics in promotions. It is based on tenure and not on the amount of work you are doing
- Job security - Poor
- Company culture - Poor
- Work-life balance - Poor
Operations Manager 2 in Hyderabad / Secunderabad
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leadership principle, knowledge and access, salary, benefits, behaviour
- Salary - Good
- Skill development - Good
Dislikes
Biasness, overpower to managers, weak hr, poor performance management mechanism
- Job security - Poor
- Promotions - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Development Manager in Hyderabad / Secunderabad
Full Time
Engineering & Manufacturing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Developer's skills, working with some great SDE's
- Salary - Good
Dislikes
Toxic culture, of you get sick you get punished, you are told openly to show others down so that you can be considered as good. Everyone is always complaining about others and lying to being you on their side. Promotion are based on how well you know your manager and 2 up skip levels, performance dose now matter.
- Skill development - Poor
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves International Travel.
Customer Service Associate in Mumbai (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
At amazon there is great work culture
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
They are not preferring the previous employees for permanent position.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Operations Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You get to learn a lot of new stuff. You get a lot of opportunities to display your skillset. Teams are customer obsessed and insist on higher standards.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
High competition
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country, International Travel.
Facility Management Engineer in Pune
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
You will get salary before end of each month.
Dislikes
Pramotion are totally dependent on reletion with top leadership. The people who don't have knowledge about your field are responsible for deciding about your growth.
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Quality Analyst in Hyderabad / Secunderabad
Full Time
Quality Assurance and Testing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Leave policy and cab facility are the best
- Work-life balance - Excellent
Dislikes
No job security, no promotion, no mental peace, no HR discussion, no opportunity for Internal job posting, too much work.
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Company culture - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Associate 1 in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company to work with good work culture. Here the people care for their employees
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only problem with this company is job security if you are joining on contract basis there is 50-50 changes to increase your contract or to make you permenent employee.
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Software Support Engineer Jobs at Amazon
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 100% of employees reported the working ...days at Amazon as Monday to Friday. 100% employees reported the work timings at Amazon as Flexible timing. Read more- Home >
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