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Amazon
Comparebased on 25.2k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Service Delivery Manager Reviews
Rating distribution
Category Ratings
Promotions
Job security
Salary
Skill development
Work-life balance
Company culture
Work satisfaction
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
57% employees reported
Flexible timing
56% employees reported
Within city
62% employees reported
View more detailed insights
Jobseekers also viewed
9 reviews found
Service Delivery Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Really good place to work.
- Skill development - Good
- Job security - Good
- Promotions - Good
Dislikes
Work life balance can be bad at times
- Work satisfaction - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Service Delivery Manager in Surat
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Online payment is the best form amjon..
- Promotions - Good
- Work satisfaction - Good
Dislikes
Any work form oprater
Work Details
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City.
What people are saying about Amazon
Service Delivery Manager in Mumbai
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible working culture
- Salary - Good
Dislikes
Job security
- Skill development - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Service Delivery Manager in Pune
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No comment
- Salary - Good
Dislikes
Work pressure is very hard, there is no work life balance in amazon.in
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
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Service Delivery Manager in Rawatsar (working remotely)
Part Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Very good job
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing special
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Service Delivery Manager in Hydrabad
Sales & Distribution Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Fast delivery and quality maintain
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
some time delay refund payment received
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Service Delivery Manager in Khammam
Jagets Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's awesome
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No about tells dislikes
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Service Delivery Manager in Panipat
Agriculture Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Vinod Kumar Didwara Safidon Jind Haryana Bank Manager Post in Haryana Bank Manager Post Home Business
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Vinod Kumar
Work Details
Full time
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
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Service Delivery Manager in Kankarbagh patna
Shipping Deck Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Please working Amazon services
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Please
Work Details
Work timings: Flexible Timings
Similar Designation Reviews
Program Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
A company with excellent culture fosters an environment where employees feel valued, supported, and engaged.
- Salary - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
growth has been slower than anticipated in recent months
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Program Manager in Bangalore / Bengaluru
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like that my team offers great work life balance.
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
I hate the fact that my team specifically pays lesser than any other teams within Amazon. The work culture is decent though.
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Business Analyst in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like Nothing about amazon supply chain
Dislikes
I hate Everything about Amazon supply chain. Program Managers and L7 misbehave. Don't join teams with managers Divya Kapoor, Samaddar Indranil and Aseem Khosla. They all take grudge on employees. Favouritism and groupism is their forte. If you have no choice then join but take IJP in 6 months.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Business Analyst in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Poor
- Work-life balance - Poor
Overall Rating
Program Manager in Bangalore / Bengaluru
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
NA
Dislikes
The company boasts of being women friendly and inclusivity whereas these are entirely missing in the company.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Program Manager in Hyderabad / Secunderabad
Full Time
eCommerce Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
Dislikes
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Bad
Overall Rating
Program Manager in Bangalore / Bengaluru
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Invent and simplify
- Skill development - Good
Dislikes
Politics and toxic work culture
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Business Analyst in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Program Manager in Hyderabad / Secunderabad
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Company culture - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Program Manager in Hyderabad / Secunderabad
Full Time
Technology / IT Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The atmosphere and ambiance
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
Dislikes
the new culture isnt that great
- Promotions - Poor
Other Amazon Reviews
Team Lead in Ludhiana
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dislike bias, especially when it affects perceptions despite consistent delivery of results
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon work environment very good.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I have joined Amazon 2 times but every 2 times they hired as a contractual job.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Catalogue Specialist in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
If its a non tech role then the only drawback of amazon is it pays you less than the market value.
Work Details
Work days: Monday to Friday (Flexible Timings)
Ml Data Associate in Kolkata (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The people in the company are all helpful and listen every individual point of view.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike about the company but from perspective I didn't like the job that I do and it is just my point of view as there are many people who liked that job.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Content Writer in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Work Culture to some extent Job security Infrastructure
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
Dislikes
1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Indore (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Financial Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing!
Dislikes
Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Senior Associate in Pune (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work
Dislikes
Management even if you want to grow and move to different department according to your skillset they will not let you
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Delivery Associate in Namakkal
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.
Dislikes
Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
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- Internet
- 1 Lakh+ Employees (India)
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 57% of employees reported the working d...ays at Amazon as Monday to Friday. 56% employees reported the work timings at Amazon as Flexible timing. Read more- Home >
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