Amazon Senior Customer Service Representative Reviews

Likes

Its a remote job, that is the only thing i liked at amazon, snenior managers, supervisors, dart persons are really terrible specially alk the phillipino environment 😵‍💫🤢🤮

Dislikes

No job security, fire candidates on small things, snenior managers are really terrible and rude🤮

Likes

Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here

Dislikes

Contractual policy sometimes

Likes

Perks and office atmosphere

Dislikes

Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply don’t waste your time and carrier falling for the brand name

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair

Dislikes

Will expect you to read the above

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Amazon is the best thing that can happen to anyone. Whether it's a fresher or experienced individual, really doesn't matter. They give the equal opportunity for everyone to work, grow and prove that you are the best. They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon. It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared. You get to learn so much that I promise it will shape your future....Read More

Dislikes

No possible thing to be said regarding the dislike.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good if you are okay with your current position

Dislikes

Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

There is no zero rating I would have given zero to this company as there is no option for zero I want to give zero only

Dislikes

No respect to female employee Male manager talks rudely with female employee bad shift time No salary upgrade no promotion no opportunity given to employee.

Likes

The brand name just

Dislikes

Lack of work-life balance, making it challenging to maintain harmony in life. Limited opportunities and support for women to thrive professionally. Favoritism plays a role in promotions, prioritizing perception over performance. Poor work culture combined with excessively long working hours. Frequent meetings that fail to deliver practical solutions. Discrepancies in pay, leading to dissatisfaction. Low increment...Read More

Likes

Yes

Dislikes

If you're preparing for an interview, avoid being overly negative. Instead, frame your answer around areas for improvement, like, "I've heard that the fast-paced environment can be challenging for some, but I see it as an opportunity for growth

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

I really loved the culture of the company and how they followed the Leadership as their top most priority.

Dislikes

The Company culture is perfect by the role I was in demanded high pressure as it was a Sales Profile . Every year on year the role challenged itself to deliver another 100% .

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Work life balance is good in amazon

Dislikes

Particular about AGI-DS department in Amazon is worst, there are no promotions, less hike percentage, full of risk and privacy restrictions. I suggest do not join this department. Try to get a job in another department in Amazon

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Amazon maintains a good work culture and policies. They also provide benefits like cab, internet reimbursement, family insurance, Food allowance etc.

Dislikes

More of micromanagement, Work pressure, High expectations, Also keep on implementing new process changes once in every 6months.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Good working culture, growth opportunity, nice behavior of leadership, giving a employee space to grow at own pace, coaching professionaly.

Dislikes

Nothing as of to dislike, only thing contractual roles doesn't have guarantee to be permanent

Likes

Amazon culture is good and previously it used to provide multiple opportunities for everyone.

Dislikes

Salary is stangent. Freshers salary has not increased in the last 10 years. No benefits of meals. No learning, growth opportunities

Work Details

Work policy: Full 5 days now

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.