Amazon Senior Customer Service Representative Reviews

Likes

Perks and office atmosphere

Dislikes

Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply don’t waste your time and carrier falling for the brand name

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Nothing

Dislikes

Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair

Dislikes

Will expect you to read the above

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Amazon is the best thing that can happen to anyone. Whether it's a fresher or experienced individual, really doesn't matter. They give the equal opportunity for everyone to work, grow and prove that you are the best. They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon. It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared. You get to learn so much that I promise it will shape your future....Read More

Dislikes

No possible thing to be said regarding the dislike.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Work life balance is good if you are okay with your current position

Dislikes

Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Onboarding and training process are top notch. And salary also above market standard. Flexible work schedule.

Dislikes

Not much less cultural activities to spend time

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Companies policies are good, they give their employees freedom and flexibility in working shifts. Leave policies are very good.

Dislikes

Management take advantages of their position. They purposely put pressure to work more than what company asks from the employee and also they misuse some company policies to put pressure of PIP on the employees and ask them to resign. It is totally depends on what kind of senior management you have, unfortunately I have the worst.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Many people who work at Amazon appreciate the opportunities for career growth, a fast-paced and innovative environment that encourages continuous learning, the ability to work on impactful large-scale projects, a strong focus on customer satisfaction, and access to cutting-edge technology and resources within a company with a culture of promoting from within.

Dislikes

A role that isn't challenging you anymore. A reason you feel stagnant in your current position. A work culture that

Likes

- Get a chance to work on scalable systems, challenging and high impact projects. It’s a good learning experience

Dislikes

- worst management/manager - no work life balance - they have URA target every year

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You will get to learn a lot new things that will surely help you in boosting your career in the future. Biggest benefit is Work Life Balance, no one will ask you for your leaves. You are a free bird. Also if you are at senior or leadership position, you will get many benefits and great perks

Dislikes

At certain level/field you will get the bare minimum salary and less perks, promotion chances are also too less or it will take much longer than expected time.

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

People and work culture is so good that you don't like to leave the company for better pay.

Dislikes

Personal growth is stagnant. Need to push harder to get promoted and get good pay

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture is great ,fosters a healthy environmemt for people who want to innovate and grow in their roles.

Dislikes

At times there is micromanagement from the upper management which can be pressurizing for the employees.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

I like that my team offers great work life balance.

Dislikes

I hate the fact that my team specifically pays lesser than any other teams within Amazon. The work culture is decent though.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Company facilities for employees is great. Plus work is work only till office. You sign off for the day means you leave work behind.

Dislikes

Appraisal and job conversion can do better.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall Company culture is good.

Dislikes

No work life balance, they expect you to give your complete day and even weekends for office work. Lot of people in higher management without proper process knowledge who are screwing others just to remain in the process, take their promotion and move on to a different team because they already messed up their previous team just for their own personal benefits.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.