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4.1

based on 23.9k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Amazon Senior Customer Service Associate Reviews

based on 1 review
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This rating is based on a small number of reviews, so it may not fully reflect the overall employee experience.
Updated 8 Apr, 2022

Overall Rating

4.0/5
How AmbitionBox ratings work?

Category Ratings

4.4

Company culture

4.0

Work-Life balance

3.9

Salary & Benefits

3.9

Work Satisfaction

3.8

Promotions/Appraisal

3.8

Job Security

3.7

Skill development

Top Mentions in Amazon Senior Customer Service Associate Reviews

1 review found

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What people are saying about Amazon

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whistlingkorma
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2w
works at
Bank of Singapore
Paymasters of IT in Chennai
Some companies I knew 1) Walmart 2) Amazon 3) Paypal 4) Ford 5) Toyota Connected Vehicle Can you comment the companies you know? Note: TCS, Accenture, Wipro etc. are not pay masters.
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More about working at Amazon
golden leaf award

#1 Best Mega Company - 2022

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#1 Best Mega Internet/Product Company - 2022

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#1 Best Mega Company - 2021

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#1 Best Mega Internet Company - 2021

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People also ask about Amazon's Senior Customer Service Associates

How is Amazon to work for?
Amazon is rated 4.0 out of 5, based on 26 reviews by employees on AmbitionBox. Amazon is known for Company culture which is rated at the top and given a rating of 4.4. However, Skill development is rated the lowest at 3.7 and can be improved. To know first hand how it is like to work at Amazon read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Amazon?
According to AmbitionBox ratings, Amazon employees rate its salary and benefits as 3.9 out of 5. You can know more about Amazon Salaries at AmbitionBox
How is the work culture at Amazon?
Work culture is rated 4.4 at Amazon by 26 employees. While job security is rated 3.8 and work-life balance is rated 4.0 at Amazon. Read detailed reviews by employees of Amazon on AmbitionBox.

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Amazon Senior Customer Service Associate Reviews by Locations

Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 1 Amazon review submitted by Amazon employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 79% of employees reported the working day...s at Amazon as Rotational Shift. 62% employees reported the work timings at Amazon as Flexible timing. Read more

Gender Based Ratings for Amazon Senior Customer Service Associate

based on 24 reviews
4.8
Rated by 6 Women

Rated 4.8 for Company Culture and 4.8 for Work Satisfaction

women
4.0
Rated by 18 Men

Rated 4.6 for Company Culture and 4.1 for Work-Life Balance

men

Working Days for Amazon Senior Customer Service Associate

based on 26 reviews
Rotational Shift
79%
Monday to Friday
21%

Work Timings for Amazon Senior Customer Service Associate

based on 26 reviews
Flexible timing
Strict (10pm - 8am)
Strict (11pm - 8am)
62%
8%
8%
22% employees reported other strict timings

Shift Timings for Amazon Senior Customer Service Associate

based on 26 reviews
Night shift
Day shift
67%
33%

Business Travel for Amazon Senior Customer Service Associate

based on 26 reviews
No travel
65%
Within city
30%
Within country
5%
Amazon Senior Customer Service Associate Salary
based on 129 salaries
₹2 L/yr - ₹5.2 L/yr
5% more than the average Senior Customer Service Associate Salary in India
View more details
Employee Benefits for Amazon Senior Customer Service Associate
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
7 total responses
onsite
International/On-site exposure
1 total response
healthInsurance
Health insurance
4 total responses
+4 more benefits
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