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Filter reviews by Amazon IT Support Technician Reviews
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What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
75% employees reported
Flexible timing
100% employees reported
No travel
100% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
3 reviews
Jobseekers also viewed
5 reviews found
IT Support Technician in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life
- Salary - Excellent
- Work-life balance - Excellent
Dislikes
No job security
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
IT Support Technician in Hyderabad / Secunderabad
Full Time
Hyd12 Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Politics
Work Details
Super
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Amazon
IT Support Technician (working remotely)
Part Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon is good company to work
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No concerns everything went fine
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
IT Support Technician in chicago
It Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It’s the best company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Permissions level
IT Support Technician in Chennai
IT supports Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work environment
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Salary
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Software Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Get a chance to work on scalable systems, challenging and high impact projects. It’s a good learning experience
- Skill development - Good
- Work satisfaction - Good
Dislikes
- worst management/manager - no work life balance - they have URA target every year
- Promotions - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Devops Engineer in Hyderabad / Secunderabad
Full Time
Back Office Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing specific if you are Level 3 or below.
- Company culture - Good
Dislikes
Getting promoted is a painful process, doesn't matter how hard you work. You have to be communicative and show up everytime even when not needed ( expectation ). No work timings, so you have to work whenever they asked you to work. Doesn't matter late night at 1AM or 5AM in the morning.
- Salary - Poor
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good if you are okay with your current position
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Growth is cimpletely depends on manager. If your manager is not interested in you sure there wont be any promotion even afrer 10 years at same position
- Promotions - Bad
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
organisation of dependent services, bar is high so potential to growth is high.
- Salary - Excellent
Dislikes
Micromanagement, Company culture, Work life balance, growth depends on the projects
- Job security - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country.
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Onboarding and training process are top notch. And salary also above market standard. Flexible work schedule.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not much less cultural activities to spend time
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Developer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In Amazon, I get to work on various techs like AWS, and mostly teams work on full stack projects. So, we get exposure on frontend and backend techs.
- Salary - Good
Dislikes
The work life balance is very bad, also there is constant pressure from management to complete the tasks, otherwise there is constant fear of losing the job.
- Job security - Poor
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Software Developer in Bangalore / Bengaluru
Full Time
IT Security Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Promotions - Good
Dislikes
- Salary - Poor
- Job security - Poor
- Work satisfaction - Poor
- Work-life balance - Bad
Overall Rating
Senior Associate in Pune
Full Time
Operations / Strategy Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working culture
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
Promotion pattern, salary
- Skill development - Bad
- Promotions - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Support Engineer in Gurgaon / Gurugram
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexible timings
Dislikes
Prefers individuality over team work. Promotes competitive culture among peers. Pathetic promotion culture. High level of politics and favorism
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Other Amazon Reviews
Transportation Specialist in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Welll it is a MNC so that is the only thing that is preferable
Dislikes
The company is going downhill fast. Every single role is becoming contractual ever since that idiot Andy Jassy became the CEO. The management is making poor decision after the other. Job security is a joke and the salary is utter rubbish and garbage. The Interim managers and the tenured folks are tenured by name as they have zero idea regarding process knowledge. The company has officially lost their innovative spirit. I hope that in the near future they terminate Andy otherwise the future is not looking bright...Read More
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Software Development Engineer II in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great Learning opportunities, fast pace and innovation projects.
- Salary - Excellent
- Skill development - Excellent
- Work satisfaction - Good
Dislikes
Everything is manager dependent here, your growth is 30% your efforts and 70% managers opinions. You will be competing with your peers and the lowest one will be thrown out every year.
- Job security - Poor
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work-life balance is amazing at Amazon and they pay on time. There is no office politices.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.
- Job security - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Chat and Email Support Executive in Gurgaon / Gurugram
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is no zero rating I would have given zero to this company as there is no option for zero I want to give zero only
Dislikes
No respect to female employee Male manager talks rudely with female employee bad shift time No salary upgrade no promotion no opportunity given to employee.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Area Operation Manager in Pune
Full Time
SCM & Logistics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The brand name just
- Job security - Good
Dislikes
Lack of work-life balance, making it challenging to maintain harmony in life. Limited opportunities and support for women to thrive professionally. Favoritism plays a role in promotions, prioritizing perception over performance. Poor work culture combined with excessively long working hours. Frequent meetings that fail to deliver practical solutions. Discrepancies in pay, leading to dissatisfaction. Low increment...Read More
Customer Service in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
If you're preparing for an interview, avoid being overly negative. Instead, frame your answer around areas for improvement, like, "I've heard that the fast-paced environment can be challenging for some, but I see it as an opportunity for growth
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Associate in Bangalore / Bengaluru
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really loved the culture of the company and how they followed the Leadership as their top most priority.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The Company culture is perfect by the role I was in demanded high pressure as it was a Sales Profile . Every year on year the role challenged itself to deliver another 100% .
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Machine Learning Data Associate 1 in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance is good in amazon
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Particular about AGI-DS department in Amazon is worst, there are no promotions, less hike percentage, full of risk and privacy restrictions. I suggest do not join this department. Try to get a job in another department in Amazon
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
3D Artist in Chennai
Full Time
Animation / Effects Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon maintains a good work culture and policies. They also provide benefits like cab, internet reimbursement, family insurance, Food allowance etc.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Company culture - Good
Dislikes
More of micromanagement, Work pressure, High expectations, Also keep on implementing new process changes once in every 6months.
- Job security - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Shipping and Delivery Support Associate in Kolkata (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good working culture, growth opportunity, nice behavior of leadership, giving a employee space to grow at own pace, coaching professionaly.
- Salary - Excellent
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Nothing as of to dislike, only thing contractual roles doesn't have guarantee to be permanent
- Job security - Poor
#1 Best Mega Company - 2022
#1 Best Mega Internet/Product Company - 2022
#1 Best Mega Company - 2021
#1 Best Mega Internet Company - 2021
- HQ - Seattle,Washington, United States
- Internet
- 1 Lakh+ Employees (India)
- Public
- Media & Entertainment
- Software Product
- IT Services & Consulting
- Emerging Technologies
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- Urban Transport
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 5 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 75% of employees reported the working d...ays at Amazon as Monday to Friday. 100% employees reported the work timings at Amazon as Flexible timing. Read more- Home >
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