Amazon Customer Service Agent Reviews

Likes

At amazon there is great work culture

Dislikes

They are not preferring the previous employees for permanent position.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

You get to learn a lot of new stuff. You get a lot of opportunities to display your skillset. Teams are customer obsessed and insist on higher standards.

Dislikes

High competition

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Leave policy and cab facility are the best

Dislikes

No job security, no promotion, no mental peace, no HR discussion, no opportunity for Internal job posting, too much work.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty

Dislikes

I dislike bias, especially when it affects perceptions despite consistent delivery of results

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon work environment very good.

Dislikes

I have joined Amazon 2 times but every 2 times they hired as a contractual job.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.

Dislikes

If its a non tech role then the only drawback of amazon is it pays you less than the market value.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

Work from home

Dislikes

1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.

Dislikes

When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

best to start your career and move after 2 years maximum Nothing to say no work life balanace no salary hike no professionalism

Dislikes

I would say not to stay more than 2 years

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing anymore there is shift in culture and employees aren’t treated as human

Dislikes

Everything.. there is no job security, they take hasty decision on compensation that is too bad to digest… even if you meet expectations your salary can reduce by 25%

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Amazon used to be a good company before 2021. Now the company culture is no more employee friendly. Now Amazon is full of toxic program/Marketing Managers who have no technical knowledge but exploit technical people. There is no good thing left in amazon except for timing flexibility.

Dislikes

This company will not promote any loyal employee but promote a person who is up for only visibility. Internal culture is toxic. Higher management knows everything but does not take any action.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I had 4 managers; all supportive, no micro management and all of them were so supportive that they recognise your personal life problems if affecting your work. Workplace is awesome, all the facilities provided are also great. Weekly connects were fun, not just the work life we had fun sessions too

Dislikes

Won't say anything was bad, except some people who can't forget their previous company trauma and try running things that way, and while any potential threat if they sense from their seniors they starts pressuring the lower one but that's even one in whole bunch.😅

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

The only thing good here is salary and other perks are better than other companies

Dislikes

Very strict login timings. 10hrs shift making no sense of 5day work week. Internal politics in promotions. It is based on tenure and not on the amount of work you are doing

Likes

Leadership principle, knowledge and access, salary, benefits, behaviour

Dislikes

Biasness, overpower to managers, weak hr, poor performance management mechanism

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Developer's skills, working with some great SDE's

Dislikes

Toxic culture, of you get sick you get punished, you are told openly to show others down so that you can be considered as good. Everyone is always complaining about others and lying to being you on their side. Promotion are based on how well you know your manager and 2 up skip levels, performance dose now matter.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel.

Likes

You will get salary before end of each month.

Dislikes

Pramotion are totally dependent on reletion with top leadership. The people who don't have knowledge about your field are responsible for deciding about your growth.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.