Amazon Customer Service Agent Reviews

Likes

I like that my team offers great work life balance.

Dislikes

I hate the fact that my team specifically pays lesser than any other teams within Amazon. The work culture is decent though.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

Perks and office atmosphere

Dislikes

Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply don’t waste your time and carrier falling for the brand name

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Perks, Cab facility and employee oriented

Dislikes

Most of the amazon jobs in India are non tech jobs which require little to no tech background, yet they hire in bulk. And average tenure here is 1-2 yrs

Work Details

Work policy: Company provides option to choose either one

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair

Dislikes

Will expect you to read the above

Likes

Amazon paid salary on time and no compromise over compliance. I like both things

Dislikes

Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Just the salary comes on time.

Dislikes

Policy changes every week. Work life balance is zero. They want us to work on every single thing. No one there to listen to your issues. Everything is on autopilot mode. If someone is not getting any other job or is unemployed then Amazon is okay. Otherwise don't even think of joining.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Working at Amazon is the best thing that can happen to anyone. Whether it's a fresher or experienced individual, really doesn't matter. They give the equal opportunity for everyone to work, grow and prove that you are the best. They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon. It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared. You get to learn so much that I promise it will shape your future....Read More

Dislikes

No possible thing to be said regarding the dislike.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

People and work culture is so good that you don't like to leave the company for better pay.

Dislikes

Personal growth is stagnant. Need to push harder to get promoted and get good pay

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

The work culture is great ,fosters a healthy environmemt for people who want to innovate and grow in their roles.

Dislikes

At times there is micromanagement from the upper management which can be pressurizing for the employees.

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Company facilities for employees is great. Plus work is work only till office. You sign off for the day means you leave work behind.

Dislikes

Appraisal and job conversion can do better.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall Company culture is good.

Dislikes

No work life balance, they expect you to give your complete day and even weekends for office work. Lot of people in higher management without proper process knowledge who are screwing others just to remain in the process, take their promotion and move on to a different team because they already messed up their previous team just for their own personal benefits.

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

"I admire Amazon's customer-centric approach and its commitment to innovation.I’m also impressed by Amazon's emphasis on ownership, which empowers employees to take initiative and drive meaningful impact. Additionally, the opportunity to work alongside talented, driven individuals in such a dynamic environment excites me, as it fosters both personal and professional growth."

Dislikes

"I’ve heard that Amazon is known for its fast-paced and high-pressure environment, which can be challenging for some. However, I see this as an opportunity to grow and push myself to meet high standards. My focus is on aligning with a culture that values innovation, efficiency, and results, which I believe Amazon embodies. If there are areas I might find tough, such as work-life balance, I’m confident I could manage them by staying organized and maintaining clear communication."...Read More

Likes

spelling great and working with Amazon company is my dream

Dislikes

I do not view "no" as a rejection, but rather as an opportunity to pursue my dream of working in reputable companies where I can utilize my skills effectively. I am confident in my abilities and am eager to contribute positively to any organization I am a part of.

Likes

I enjoyed work very . Mainly, in this working period of Amazon I got so many experiences. I got so much support from my mangers, pa 's, ps ' s and my team members . Other than that I lije two things they are Transport facility and salary on 1st before and also my agency support

Dislikes

Nothing

Likes

*Work from home policy *Medical Policy

Dislikes

The promotions are biased and not best Some of the hiring managers have no knowledge whom to take to that position and some are biased. First they already fixed the candidates informally and conduct interviews formally. They don't hire the best. *Most of the project managers have no process knowledge and they make SOP changes, which seems silly. *Recognition based on visibility, not based on candidate expertise *All promotions need LPs(Leadership Principles) interviews and those all LP questions are imaginable, not real. *The criteria of IJPs are very high, no matter the candidate has actual eligibility. It does matter only when the right candidate have met the criteria, which seemed incorrect. *Lack of experience people are getting promoted without process knowledge and expertise, as the only reason is visibility. *Does visibility enough for all solutions.?...Read More

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Flexible Timings)