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Amazon
Comparebased on 25k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Relationship Manager Reviews
Rating distribution
Category Ratings
Work-life balance
Company culture
Salary
Job security
Work satisfaction
Promotions
Skill development
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
43% employees reported
Flexible timing
86% employees reported
No travel
86% employees reported
View more detailed insights
Gender based rating
Rated by Women
2 reviews
Rated by Men
6 reviews
Jobseekers also viewed
8 reviews found
Customer Relationship Manager in Chennai
Full Time
BFSI, Investments & Trading Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Work pressure at office
Work Details
Work days:Ā Monday to Friday (Flexible Timings)
Work related travel:Ā This is a desk job.
Customer Relationship Manager (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The working environment is great.
- Salary - Excellent
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
The job is permanent but not secured and can be terminated anytime.
Work Details
Work days:Ā Rotational Shift (Flexible Timings)
Work related travel:Ā This is a desk job.
What people are saying about Amazon
Customer Relationship Manager (working remotely)
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon is very grow up company and so very inspiring ššššš
- Salary - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Amazon is very grow up company that is down up company for comparison to Amazon šššš
Work Details
Work days:Ā Monday to Friday (Flexible Timings)
Work related travel:Ā This is a desk job.
Customer Relationship Manager (working remotely)
Full Time
CSR & Sustainability Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-Life balance is fair
Dislikes
Growth opportunities are stagnant and salary increment is low
- Skill development - Poor
- Promotions - Poor
Work Details
Work days:Ā Rotational Shift (Flexible Timings)
Work related travel:Ā This is a desk job.
Customer Relationship Manager (working remotely)
Part Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It is the great company.
Dislikes
Your offer come with a lot of stock.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days:Ā Monday to Saturday (Strict Timings)
Work related travel:Ā This is a desk job.
Customer Relationship Manager in Solapur
Solapur Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Best job
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I'm interested Amazon job
Work Details
Work policy: 2 days/week from office
Work days:Ā Monday to Friday (Flexible Timings)
Work related travel:Ā This job involves Travel Within City.
Customer Relationship Manager in Kamareddy
Part Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Customer service operations...diveliry tracking
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Amazon is customer services delivery not punctual
Customer Relationship Manager
Back end Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company is open to innovation and readily makes improvisations which makes Amazon a better place for Employees as well as for the Customers.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA
Work Details
I was working as a Customer relationship manager .
Work days:Ā Rotational Shift (Flexible Timings)
Work related travel:Ā This is a desk job.
Similar Designation Reviews
Senior Associate in Pune (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work
Dislikes
Management even if you want to grow and move to different department according to your skillset they will not let you
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Ā Rotational Shift (Strict Timings)
Work related travel:Ā This is a desk job.
Customer Service Executive in Hyderabad / Secunderabad (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like working hours and the trainers are really best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I dislike about amazon customer always is unsatisfied
- Promotions - Poor
Work Details
Work days:Ā Rotational Shift (Flexible Timings)
Work related travel:Ā This is a desk job.
Customer Service Associate in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work-life balance is amazing at Amazon and they pay on time. There is no office politices.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.
- Job security - Bad
Work Details
Work days:Ā Rotational Shift (Strict Timings)
Work related travel:Ā This is a desk job.
Customer Service Executive in New Delhi (working remotely)
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Its a remote job, that is the only thing i liked at amazon, snenior managers, supervisors, dart persons are really terrible specially alk the phillipino environment šµāš«š¤¢š¤®
- Salary - Good
- Skill development - Good
- Work satisfaction - Good
- Work-life balance - Good
Dislikes
No job security, fire candidates on small things, snenior managers are really terrible and rudeš¤®
- Job security - Bad
- Promotions - Poor
Customer Service Associate in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great environment support team motivatinh always uplift everyone in every aspect ... Dedication towards work is commendable outstanding experience learn alot of things ...glad to work here
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Contractual policy sometimes
Operations Manager in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Perks and office atmosphere
- Salary - Good
Dislikes
Office politricks ,management treats employees as robots ,sets un achievable goals,make others scape goat for self benefits,simply donāt waste your time and carrier falling for the brand name
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days:Ā Monday to Friday (Flexible Timings)
Senior Associate in Bangalore / Bengaluru
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything, worst politics, immediate layof, no job security. They will simply put u in pipeline and they will forcefully ask you to put down the paper
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 2 days/week from office
Work days:Ā Monday to Friday (Strict Timings)
Work related travel:Ā This is a desk job.
Customer Service Associate in Jabalpur (working remotely)
Full Time
Front Office & Guest Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was great , but there was no bloody security about it. Worst part is even those recieved extension who passed away lower in graduation. Just because I was sick ko extension was given . Even after submitting the medical certificate at the date . Very unfair
- Skill development - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Will expect you to read the above
- Job security - Bad
- Promotions - Bad
Process Associate in Lucknow
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon paid salary on time and no compromise over compliance. I like both things
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
Dislikes
Amazon is a very good company but Third party employees are not feel safe due to contracting and third party employees growth is very very low
- Job security - Bad
- Work-life balance - Poor
Work Details
Work days:Ā Rotational Shift (Strict Timings)
Work related travel:Ā This is a desk job.
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working at Amazon is the best thing that can happen to anyone. Whether it's a fresher or experienced individual, really doesn't matter. They give the equal opportunity for everyone to work, grow and prove that you are the best. They make sure everyone is doing ok, very supportive very helpful. I worked there in 2012 and now I got a chance to write a review and it's 2024 November. I have missed each and everything about Amazon. It's been more than a decade and dint forget the names of people who I have worked with, the manager who hired me my and so much to say but little can be shared. You get to learn so much that I promise it will shape your future....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No possible thing to be said regarding the dislike.
Work Details
Work days:Ā Rotational Shift (Strict Timings)
Work related travel:Ā This is a desk job.
Other Amazon Reviews
Financial Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing!
Dislikes
Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days:Ā Monday to Friday (Strict Timings)
Work related travel:Ā This is a desk job.
Delivery Associate in Namakkal
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.
Dislikes
Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work timings:Ā Strict Timings
Work related travel:Ā This job involves Travel Within City.
Associate in Gurgaon / Gurugram (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wfh and advance salary options. They are given other benefits that boosts the moral of employees
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon
- Job security - Poor
Work Details
Work days:Ā Monday to Friday (Strict Timings)
Project Finance Manager in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development
Dislikes
Toxic Management Culture, Amazon has a very good culture before 2020 but don't know where they got this type of culture from. It's really hard to survive if you're from the south side.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days:Ā Monday to Friday (Flexible Timings)
Sales Associate in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Politics. No clear vision of the leaders. Product and tech team are doing no work just passing time and drawing a hefty salary. No development on the product or tech. No work life balance, working 7 days per week
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days:Ā Monday to Friday (Strict Timings)
Work related travel:Ā This job involves Travel Within City.
Vcs Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Recruitment Marketing & Branding Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment and treats every employee equal.Job security is good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing dislike at Amazon
Work Details
Work days:Ā Rotational Shift (Strict Timings)
Work related travel:Ā This is a desk job.
Investigation Specialist in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture of this company is good. There are facilities for employees. Number of leaves provided are good in comparison to other companies.
- Company culture - Good
Dislikes
Taking leaves totally depends on the process you work. My 13 leaves were lapsed as the manager didn't approve leaves citing shrinkage. But they will not hire to meet the resource requirement. There is immense work load in Amazon. They will make you worknfor 8hrs to be exact. Micromanagement is present everywhere.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings:Ā Strict Timings
Work related travel:Ā This is a desk job.
Process Developer in New Delhi (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to be liked
Dislikes
I have joined Amazon 18 December 2023 I have my 100 percent with full dedication but the management terminate me inappropriately I am handicap person and have a family to take care of but the work culture and management is very poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings:Ā Flexible Timings
Customer Support Associate in Chandigarh
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work From Home is better Opportunity to work.
- Salary - Excellent
- Work-life balance - Good
Dislikes
Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.
- Job security - Poor
- Company culture - Poor
Work Details
Work days:Ā Rotational Shift (Flexible Timings)
Work related travel:Ā This is a desk job.
Quality Associate in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Hybrid policy but now they have changed
Dislikes
You all know that amazon is a big mnc thats all the operations work i had worked in two departments, its like hell you dont get rest its like u have 2 work for entire 8hrs in screen, 2nd regarding promotion they dont give promotion i even saw people working for more than 3 to 4yrs in same level, they wont give promotion and the promotion is entirely depends on managers,3rd i had one problem happened while working with amazon ,one of the manager he is not my teams manager he usually come and check our laptops, he is a tamilan[i dont want to name him] in LMAQ dept, and one day in the meeting room i asked a question against him l, he called me stupid and told to get out of the meeting room, i entered the meeting room back he even touch my body, these kinds of people are there in Amazon. Hr will support them only if you escalate this, its my story. So before going 2 amazon check about the level, and dept, some depts are good. I have to face this tats y i told. In india labour laws needs to be changed, govt should actually intervene in these kinds of problems, strict labour laws should be laid, This happened in Bengaluru Rome building location....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 3 days/week from office
Work days:Ā Monday to Friday (Strict Timings)
Work related travel:Ā This is a desk job.
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 8 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 43% of employees reported the working d...ays at Amazon as Monday to Friday. 86% employees reported the work timings at Amazon as Flexible timing. Read more- Home >
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