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Amazon
Comparebased on 25.3k Reviews
Video summaryProud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by Amazon Customer Relation Executive Reviews
Rating distribution
Category Ratings
Company culture
Job security
Work-life balance
Salary
Promotions
Skill development
Work satisfaction
What employees say about Amazon?
Insights from employee reviews on AmbitionBox
Workplace insights
Monday to Friday
40% employees reported
Flexible timing
67% employees reported
No travel
37% employees reported
View more detailed insights
Gender based rating
Rated by Women
3 reviews
Rated by Men
3 reviews
Jobseekers also viewed
7 reviews found
Customer Relation Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Customer Relation Executive in Noida
Marketing Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There are multiple instances like environment , benefits
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Every thing is good
Work Details
Pretty good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
What people are saying about Amazon
Customer Relation Executive in Noida
Customer Delight Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Yes work to home is best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
No
Work Details
Work timings: Flexible Timings
Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.
Customer Relation Executive (working remotely)
CS Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worklife culture and low pressure
- Salary - Good
- Job security - Excellent
- Promotions - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Less promotions and strict timings
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Customer Relation Executive in Hyderabad / Secunderabad
Retail Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
This is exlent company
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Exlent experience in this company
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Customer Relation Executive in Gurgaon / Gurugram
Cre Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon company is very good. And I like her product his.and Very larg company in tranding.and delivery is very fast.on door customer is satisfied.
- Work-life balance - Good
Dislikes
Sorry i can not explain. And other abut says company.
- Salary - Poor
- Job security - Poor
- Work satisfaction - Poor
Work Details
No
Work days: Monday to Friday (Strict Timings)
Customer Relation Executive in Hyderabad / Secunderabad
Customer service Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work culture, job security
- Salary - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Negligible or No growth for lower levels. Company is always hiring from outside instead of internally letting lower level employees to grow to a higher level.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Similar Designation Reviews
Team Lead in Ludhiana
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I am passionately customer-obsessed, dedicated to delivering exceptional experiences that exceed customer expectations and build lasting loyalty
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I dislike bias, especially when it affects perceptions despite consistent delivery of results
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Kolkata (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Amazon work environment very good.
- Salary - Good
- Skill development - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
I have joined Amazon 2 times but every 2 times they hired as a contractual job.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Catalogue Specialist in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
In Amazon the culture that we follow is very good and work-life balance is a perfect example for amazon employees.
- Skill development - Good
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
If its a non tech role then the only drawback of amazon is it pays you less than the market value.
Work Details
Work days: Monday to Friday (Flexible Timings)
Senior Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work from home
Dislikes
1. High Work Pressure – The fast-paced environment and high expectations can sometimes be stressful. 2 - Strict matrix monitoring
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Indore (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I really enjoyed doing the job. I liked that it was work from home .If I get a chance again, I want to work in Amazon again.I have been working for 4.5 years and never got a Pip Cap.
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
When I was terminated, my mistake was not pointed out to me, he said that it was my mistake; my manager also did not try to save my job, he himself used to take a lot of leaves in the last 6 months, whereas I never got CAP or PIP and was directly terminated. Whatever happened, I want to return as soon as possible, in March itself.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Associate in Pune (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst place to work
Dislikes
Management even if you want to grow and move to different department according to your skillset they will not let you
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Executive in Hyderabad / Secunderabad (working remotely)
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like working hours and the trainers are really best
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
I dislike about amazon customer always is unsatisfied
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Support Associate in Chandigarh
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work From Home is better Opportunity to work.
- Salary - Excellent
- Work-life balance - Good
Dislikes
Some of the trainer are not cooperative. Especially Surya Parkash (surygai) one of the Worst Trainer. Always finds his benefit.
- Job security - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Transportation Specialist in Hyderabad / Secunderabad
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Welll it is a MNC so that is the only thing that is preferable
Dislikes
The company is going downhill fast. Every single role is becoming contractual ever since that idiot Andy Jassy became the CEO. The management is making poor decision after the other. Job security is a joke and the salary is utter rubbish and garbage. The Interim managers and the tenured folks are tenured by name as they have zero idea regarding process knowledge. The company has officially lost their innovative spirit. I hope that in the near future they terminate Andy otherwise the future is not looking bright...Read More
- Salary - Poor
- Job security - Poor
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Customer Service Associate in Kolkata (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
work-life balance is amazing at Amazon and they pay on time. There is no office politices.
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
Job security is Zero at Amazon. no matter How much labor you have put into your work they never give preference to the employee from the west Bengal region. I was the top performer at my team but they still kick us out.
- Job security - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Other Amazon Reviews
Associate 1 in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Great company to work with good work culture. Here the people care for their employees
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Only problem with this company is job security if you are joining on contract basis there is 50-50 changes to increase your contract or to make you permenent employee.
- Job security - Poor
Work Details
Work policy: 2 days/week from office
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Ml Data Associate in Kolkata (working remotely)
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The people in the company are all helpful and listen every individual point of view.
- Salary - Good
- Skill development - Good
- Job security - Excellent
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing to dislike about the company but from perspective I didn't like the job that I do and it is just my point of view as there are many people who liked that job.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Content Writer in Chennai
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance Work Culture to some extent Job security Infrastructure
- Job security - Excellent
- Work-life balance - Excellent
Dislikes
Peanut increments Frequency of promotions Meaningless, everyone-can-do kind of work Role name is content writer but nothing to do with content writing
- Salary - Poor
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Financial Analyst in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing!
Dislikes
Everything - There is no work-life balance. Salary paid is very less and working load is of 3 times. Daily in huddles managers threaten employees about layoffs without any reason. Managers have targeting nature. They don't train you enough. If you haven't been at office due to health issues. They start thinking that you are not interested in job. Most importantly when parent had heart attack. They discuss about policies. 1st day I was told not to talk with anyone at workplace. They do micro-micro management. I guess this process managers are worst....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Delivery Associate in Namakkal
Full Time
Facility Management Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst winter, rainy, or summer session issues; management does not care, only focusing on package clearing by the date.
Dislikes
Salaries are not good. They are 10.5k per month. Not increasing salaries for seven to eight years, even for new employees, is unfair. We have discussed salary increases with management, but they are not listening. The minimum acceptable salary is 10,000 per month. If targets are not met, the company will deduct 10 rupees per package. The company owner runs over 20 branches, but management refuses to increase salaries, focusing only on expansion. This is harming employees....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Associate in Gurgaon / Gurugram (working remotely)
Full Time
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Wfh and advance salary options. They are given other benefits that boosts the moral of employees
- Salary - Excellent
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Not 100% job security, if they focus on providing permanent job then there is no competition for Amazon
- Job security - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Project Finance Manager in Hyderabad / Secunderabad
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Skill development
Dislikes
Toxic Management Culture, Amazon has a very good culture before 2020 but don't know where they got this type of culture from. It's really hard to survive if you're from the south side.
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Sales Associate in Bangalore / Bengaluru
Full Time
Enterprise & B2B Sales Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Politics. No clear vision of the leaders. Product and tech team are doing no work just passing time and drawing a hefty salary. No development on the product or tech. No work life balance, working 7 days per week
- Salary - Bad
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Vcs Associate in Hyderabad / Secunderabad (working remotely)
Full Time
Recruitment Marketing & Branding Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Environment and treats every employee equal.Job security is good
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
There is nothing dislike at Amazon
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Investigation Specialist in Kolkata
Full Time
Service Delivery Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture of this company is good. There are facilities for employees. Number of leaves provided are good in comparison to other companies.
- Company culture - Good
Dislikes
Taking leaves totally depends on the process you work. My 13 leaves were lapsed as the manager didn't approve leaves citing shrinkage. But they will not hire to meet the resource requirement. There is immense work load in Amazon. They will make you worknfor 8hrs to be exact. Micromanagement is present everywhere.
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Customer Relation Executive Jobs at Amazon
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 7 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 40% of employees reported the working d...ays at Amazon as Monday to Friday. 67% employees reported the work timings at Amazon as Flexible timing. Read more- Home >
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