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Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Amazon

Compare

4.1

based on 25.7k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated Internet/Product Company - 2024

Filter reviews by

Amazon Calling Agent Reviews

Updated 28 Nov, 2024

Overall Rating

4.1/5

based on 23 reviews

Rating distribution

12 (52.2%)

6 (26.1%)

1 (4.3%)

3 (13.0%)

Category Ratings

4.2

Company culture

4.1

Job security

4.1

Skill development

4.0

Salary

4.0

Work satisfaction

3.9

Work-life balance

3.9

Promotions

What employees say about Amazon?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

75% employees reported

Flexible timing

44% employees reported

No travel

56% employees reported

View more detailed insights

Gender based rating

2.8

Rated by Women

8 reviews

4.7

Rated by Men

13 reviews

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23 reviews found

Sort by: Popular

Calling Agent in Noida

Full Time

Corporate Training Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Jul 2024

Likes

Very frustrated and very bad

Dislikes

Everything as it's very bad environment

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Calling Agent in New Delhi

Full Time

Retail Store Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 27 Nov 2023

Likes

Nothing they just use and throw there employees no respect for employees

Dislikes

No respect at work

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

What people are saying about Amazon

View All

meditativejuice

works at

ShareChat

Amazon job no longer available after assessment

I got this mail from Amazon after the assessment test. Could someone tell me what it means?

Got a question about Amazon?

Ask anonymously on communities.

Calling Agent (working remotely)

Full Time

Digital Marketing Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 21 Sep 2024

Likes

Amazing service good product supplier.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Datebase

Work Details

Work related travel: This is a desk job.

Calling Agent (working remotely)

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 13 Oct 2024

Likes

Advisor work from home

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing but interested

Work Details

Work days: Monday to Friday (Flexible Timings)

Calling Agent (working remotely)

Full Time

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 01 Nov 2024

Likes

Time to pement

Skill development - Good

Dislikes

Over works

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Calling Agent (working remotely)

Part Time

Marketing Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 06 Sep 2024

Likes

Amazon products

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

nothing all is good

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Calling Agent (working remotely)

Contractual

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

3.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 16 Oct 2024

Likes

Yes. I like about for work Amazon.

Company culture - Good

Dislikes

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Amazon.

Calling Agent (working remotely)

Full Time

Facility Management Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jul 2024

Likes

Osm

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Note this good job

Work Details

Work related travel: This job involves Travel Within City, International Travel.

Discover interview dos and don'ts from real experiences

Calling Agent in Anantapur (working remotely)

Part Time

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 02 Mar 2024

Likes

Amazon is a good company in the world

Job security - Good
Company culture - Good
Work-life balance - Good

Dislikes

About Amazon nothing to say

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Calling Agent in Lucknow (working remotely)

Part Time

Life Insurance Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Nov 2024

Likes

I am agree on Amazon work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

No problem

Calling Agent in Mumbai (working remotely)

Part Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 30 Mar 2024

Likes

Good knowledge

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Because part time bes work I doubt

Work Details

Work days: Monday to Friday (Strict Timings)

Calling Agent (working remotely)

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 02 Oct 2023

Likes

One of the best company I'm proud of company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work timings: Flexible Timings

Calling Agent (working remotely)

Part Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 25 Sep 2023

Likes

Customer se phon par baat Krna usko samjhna

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Home delivery pasnd nhi mere ko

Work Details

Work timings: Strict Timings

Calling Agent in Sam higginbottom university

Part Time

Call agent Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

3.0

Work-life balance

posted on 28 Nov 2022

Likes

Calling agent, assistant manager of calling agent

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent

Dislikes

Selling and marketing

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Calling Agent (working remotely)

Call Center Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 04 Nov 2022

Likes

Amazon best company

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Best company this Amazon

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Calling Agent (working remotely)

Call Center Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Aug 2022

Likes

Service provider

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Service provider karne let ho jana

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Calling Agent (working remotely)

Call Center Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Jun 2022

Likes

This company is my dream company I'm college student for diploma 2 year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Calling Agent in Mahoba

Auto Mobile Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 06 May 2022

Likes

Excellent app work from home

Skill development - Good
Promotions - Good
Work satisfaction - Good

Dislikes

I am not sure

Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Calling Agent (working remotely)

Calling Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 24 Aug 2022

Likes

Amazon is a very famous platform so i would love to work here

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

I didn't work here so i dont have any idea about it

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Calling Agent (working remotely)

Amazon Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 20 May 2022

Likes

This time no idea..

Salary - Good
Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good

Dislikes

Nothing

Promotions - Poor

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within City.

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Amazon Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 23 Amazon reviews submitted by Amazon employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Amazon is the right company for you. 75% of employees reported the working ...Read more