Amazon Development Centre India Customer Service Associate (Csa) Reviews

Likes

Only company is good but not the management

Dislikes

Management often demonstrates a narrow-minded, self-centered, and overly conservative mindset. Despite working with international brands, their thinking style remains limited and focused solely on personal interests rather than broader, progressive perspectives.

Likes

Amazon brand

Dislikes

Leadership HR are of no use even if you have issues and complain 100 times about your manager they take 0 actions and managers are not scared of HR in-fact they openly ask you to reach out to HR as if they have some kind of connection with them.

Work Details

Work days: Monday to Friday (Strict Timings)

Likes

The ambience is very good and there are lot of people who could support you if you want to improve something related to work.

Dislikes

It depends on the team you belong to. If you are unlucky, then you have to be like a school kid like should be in office before login, Laptop should be kept etc. on desk only

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Training and learning period was good, there is no issue while taking leaves when you need it

Dislikes

Amazon has malfunction in its working tool which really bothered not only me but other candidates also throughout last year, it really impacted our productivity and it made customer's experience worae

Likes

Massive learning supplemented with growth both vertical and horizontal. Lost of opportunities to move to different teams/ cities/ countries across amazon.

Dislikes

5 day work policy. Recent stress on layoffs which creating high pressure across teams. No work life balance.

Work Details

Work days: Monday to Friday (Flexible Timings)

Likes

The office infrastructure is better than other. However, now a days start up are more fancier than Amazon.

Dislikes

The work culture is declining year over year. Management is focusing on quantity than quality. It is good to have a competitive work culture but there is no recognition no matter how much you give in. The expectation is to work for long working hours without any extra pay.

Likes

Amazon's work culture is great.

Dislikes

There are some teams in Amazon which are just a resemblance of hell. They will have rotational shifts and and rotational week offs, apart from these two factors, mandatory nights for 10 days in two months. Due to some morons, for their growth they come up with ridiculous challenges and will torture us for attaining it.

Likes

Company has a good culture

Dislikes

Not much growth opportunities and salary is very low for experienced employees which is equivalent to a fresher getting a job for first time. Pay package is way down below here compared to what is a normal or decent pay package in market in current times. Extending work hours is necessary to meet productivity and competition is very high which eventually leads to bad team politics

Work Details

Work policy: 3 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.