Altruist Customer Management India Customer Success, Service & Operations Department Reviews

Likes

Good team.. i would like to thank Kartick sir ( Manger) he was so supportive person....

Dislikes

Target of work

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

I appreciate the team oriented culture, where everyone supports each other to achieve our goals.

Dislikes

Well, there is nothing, it depends on you, it is a company, it will follow its own policy

Likes

Better job not pressure good team work 💪

Work Details

Work policy: 2 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves International Travel, Travel Within Country, Travel Within City.

Likes

All Sir and manager Support for employees help this is very nice.

Dislikes

Time management Is not perfect, morning time is Best but Job leave time is not perfect.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Promotion

Dislikes

Salary & employee benefits average

Likes

Best work place and understanding staff very helpfull people

Dislikes

Hygine issue and some facility is not avilable

Likes

It is a day shift job. Rarely night shift. In the 20 months I have worked here , I did not have to do night because 2 staffs were available. I got to do work from home for 7 months. They will give WFH only in Pandemic or overall emergency situation. They will take you even if you are above age limit or disabled.There is only 9 hours, no overtime other than emergency situation. Shift timings within 07:00 am to 11:00 pm.Job which has no targets except if you are in mail team .The quality team will not be that strict like other companies, where you can lose your job.On every Saturday music and dance is there....Read More

Dislikes

No PF for new employees although more than 400 employees.They will make the new employee click some link in which they have to give approval that they do not want PF & ESI facility. Not good Canteen facilities and not enough space in Canteen.If you want to eat at 01::00 pm you will get seat at 02:45 pm only.Even after 20 months on job the Hr did not give me ESI card (although I did not ask),although I had hospital expenses many times.You have to coax them for everything.You will get the same salary.No increment in this company .Never take any system from the company for WFH as when you return the system to get back your amount in final F&F settelment, it is a huge process and in most cases 10,000 Rs is deducted from your settlement although the system is with company .But they will say some reason and deduct the amount.It has happened to many employees. You have to coordinate with TL, manager and Hr .Many approval mails have to written. I followed up at least 4 months after returning my system . They will not give you experience letter only Acceptance letter of relieving which is not professional for such a big company.They will not change your process even if you have health issue related to present process.There is not any extra employee benefits like other companies.But all the above is very understandable because the average salary of all employees is very less than the industry standards.Most people are from good families and hence are able to survive, others leave the company.It is good company for people who are near from the company and specially good for women....Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

FRIENDLY WORK ENVIRONMENT

Dislikes

NOT SALARY HIKE

Work Details

FRIENDLY TEAM MATES, POLITICS

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.