This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 23 Aug, 2023
Overall Rating
5.0/5
How AmbitionBox ratings work?
Category Ratings
4.0
Job Security
3.0
Company culture
3.0
Work-Life balance
3.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Skill development
2.0
Promotions/Appraisal
AirAsia is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
AirAsia is rated
5.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Guest Service Associate in
Bangalore / Bengaluru
Full Time
·
Front Office & Guest Services Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 23 Aug 2023
Likes
AirAsia is good but management need to change.
Dislikes
Sick leave 12 we have for name sake I take 1 sick leave 2000/- deduction on salary if took 2 sick leave 4000/- if we took 3 sick leave in 3 months then 8000/- complete gone.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Similar companies for Senior Guest Service Associate
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Guest Service Assistant in
Bangalore / Bengaluru
Full Time
·
Guest Service Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 05 Feb 2024
Likes
You learn to multitask and also to manage between customers and upper management which gives you an exposure of how things work in the upper management level.
Dislikes
A lot of job dissatisfaction and stale career growth, more than performance the hierarchy takes the cake for growth and the list is very long till your time comes.
Work Details
Overall it was too moderate to be said they truth. People in the mid senior management post are too stringent minded about the growth.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Assistant in
New Delhi
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 23 Mar 2023
Likes
While working with Airasia I had learnt a lot.
Dislikes
Difficult to manage personal and professional life.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within Country.
Guest Service Associate in
Goa
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Aug 2023
Likes
coz of brand
Dislikes
no work life balance and bad SL policy and salary increment bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Guest Service Assistant in
Bangalore Rural
Full Time
·
Ground Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 Dec 2021
Likes
Good work environment,customer service,New things to learn daily and they pay good salary.
Dislikes
Management doesn’t address our issues and lots of politics.
Work Details
I learnt everything on the job,Different allocations.
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Supervisor in
Shamshabad
Full Time
·
Domestic cargo Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Aug 2023
Likes
“I feel that I am working with professionals that I can learn from and that they will push me to take on new and challenging opportunities.” “I am treated with respect, given daily encouragement, and paid well.” “I feel respected and valued for what I bring to the firm
Dislikes
Nothing to dislike....!
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Trainee in
Bangalore / Bengaluru
Intern
·
Aviation Engineering Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 15 Aug 2023
Likes
Nice work culture
Dislikes
Long working hours
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Guest Service Associate in
Kolkata airport
Full Time
·
Flight & Airport Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 05 Oct 2022
Likes
Working with air Asia you can learn lot of things you will be working with each and every alocation
Dislikes
Salary hike is having issues ,promotion you will not get easily , when you are taking Sick Leave you will be getting deducted
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Assistant in
CCU Kolkata airport
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Feb 2023
Likes
Great company
Fab work environment
Dislikes
Flexible shifts
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country.
Guest Service Associate in
New Delhi
GROUND OPS Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
3.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 13 Sep 2021
Likes
We are getting our salary in this pandemic as well, Thanks to the management for this. ...... the upper management is good, like the C.E.O, The HR Head, I have seen and observed that they really listen to staff's concerns and feedback and always come up with a fair judgement.
Dislikes
1. partiality at station. mental harassment. asking for written explanation from staff by few duty officers on small small errors. The upper management is sometimes not even aware what's happening at station. people are afraid to lose their job hence they stay quiet and keep tolerating everything.
2. We got only 18 AL per year. people who are from outstation and who are married and staying away from family, need to visit often to their home. hence, should increase the leaves.
3. Too many online trainings after covid, i understand that management want us too keep ourself updated with all the SOP'S and want us to achieve our best results, hence they are conducting these C.A.T trainings. But In this pandemic, too many people have bear losses, and are in very bad mental health, we may not come and share everything here at workplace, but everyone needs mental support in this tough time. and these trainings were impacting our health, physical as well as mental. usage of electronics all day has very bad impact on our health....Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Guest Service Assistant in
Bangalore / Bengaluru
Flight & Airport Operations Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 03 May 2022
Likes
Nice work place. Nice work culture
Dislikes
There is slow career growth
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Other AirAsia Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Software Engineer in
Kuala Lumpur
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 May 2024
Likes
Free flights
Work life balance
Dislikes
No ownership, no recognition, Idiot managers just satisfying their ego. Some managers are good but they don’t have power to push their idea, retain and recognise talent.
AirAsia Move is like headless chicken.
Work Details
Work policy:
4 days WFO
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Online Chat Representative in
Bangalore / Bengaluru (working remotely)
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 14 Nov 2024
Likes
I like the work environment
Dislikes
Less opportunities for growth
Senior Product Manager in
Bangalore / Bengaluru (working remotely)
Full Time
·
Product Management - Technology Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Oct 2024
Likes
Work life balance.
Dislikes
Compensation need to be better.
Senior Cabin Crew in
New Delhi
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Oct 2024
Likes
Everything was so good
Dislikes
Nothing
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within Country, International Travel.
Guest Service Executive in
Chandigarh
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
3.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 08 Oct 2024
Likes
uniform, training’s, learning culture , meeting people from all world
Dislikes
no help for a sick person, no reply from seniors and no support
ASO in
Bangalore / Bengaluru
Full Time
·
Security Officer Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 17 Jul 2024
Likes
Company is good but management is worst
Dislikes
Toxic environment in office
Worst Assistant manager
Worst office to work
Software Developer II in
Bangalore / Bengaluru
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 06 May 2024
Likes
Good work life balance
Dislikes
Poor hikes and bonuses
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Office Assistant Computer Operator in
Hyderabad / Secunderabad
Full Time
·
Hardware Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2024
Likes
I want to Quickly job
Dislikes
I don't want decline my job offer
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
G.S.A in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 23 Jul 2023
Likes
It’s really a good company to learn about coustomer happiness.
Dislikes
Very bag management team.Shouts to the employee infrint of the guest// no respect to the satff.simply extends shift when not required// only1week off even during night shift. Manager ate not helpful.
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Senior Aircraft Maintenance Engineer in
Bangalore / Bengaluru
Full Time
·
Engineering Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2023
Likes
Nothing. I'm from Engineering. Our line maintenence and engg support department management has the worst people in place. It's a disgrace to be working under them.
Dislikes
Everything. It's work culture, staff mindset and management is the worst of its kind. Wonder why tatas invested here.
People also ask about AirAsia's Senior Guest Service Associates
How is AirAsia to work for?
AirAsia is rated 5.0 out of 5, based on 1 reviews by employees on AmbitionBox.
AirAsia is known for Job Security which is rated at the top and given a rating of 4.0. However, Salary & Benefits is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at AirAsia read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at AirAsia?
According to AmbitionBox ratings, AirAsia employees rate its salary and benefits as 2.0 out of 5. You can know more about AirAsia Salaries at AmbitionBox
How is the work culture at AirAsia?
Work culture is rated 3.0 at AirAsia by 1 employees. While job security is rated 4.0 and work-life balance is rated 3.0 at AirAsia. Read detailed reviews by employees of AirAsia on AmbitionBox.