Air India Sats Airport Services Junior Customer Service Executive Reviews
Updated 30 Sep, 2024
Overall Rating
4.7/5
based on 3
reviews
Rating distribution
Category Ratings
5.0
Skill development
4.7
Job security
4.5
Company culture
4.3
Work-life balance
4.2
Work satisfaction
3.1
Salary
3.0
Promotions
Air India Sats Airport Services is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating sati
...
Read more
Air India Sats Airport Services is rated
4.7 out of 5 stars on
AmbitionBox, based on 3 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
3 reviews found
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Popular
Junior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
5.0
Job security
3.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 30 Sep 2024
Likes
Good company with excellent benifits have learnt many things since it's my first job it will be always special,it has given confidence leadership qualities many more
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Similar Designation Reviews
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Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
2.0
Company culture
2.0
Work-life balance
posted on 17 Jan 2025
Likes
Good place to start airport career. Gives you opportunities to develop yourself and gain real world experience face to face while exploring other opportunities.
Skill development - Good
Job security - Good
Dislikes
Needs a high amount of money in DD to get in the training academy then to airport, bad management at the airport, irregular rules, biased seniors and no support to stay motivated, and if by fault you get in trouble, it's termination, not rescuing. High work pressure, no fix lunch time unless you take, High politics and bad work environment between colleagues.
Promotions - Poor
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Airline Services Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Nov 2024
Likes
Very bad environment,lack of knowledge
Politics environmental managers rude with staff
If its aviation operation your flight got delay every time so you have to provide a overtime to staff
Staff shift around like 8 hours if you are flight got delay staff spending his or her time like around 14 hours 13 or 12 hours on airport if you know it's operation so you have to provide a overtime to staff it's not a small company...Read More
Dislikes
Stop doing 9 to 8 hours 10 hours 11 hours shift after that he is coming on next as well he is doing overtime but he got his basics salary to it is not good thing we are also working for the money and you are taking lots of time from this staff
Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
International Travel.
Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 03 Oct 2024
Likes
The facilities provided like cab service
Skill development - Excellent
Job security - Excellent
Dislikes
The salary is not enough for those who work in airline like airindia express.handling more than 12 flights per shift.and also no resting time and breaks.direct airline staffs try to degrade us they see us as a slave.we also work for them but they dont give that respect
Salary - Poor
Promotions - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
New Delhi
Full Time
·
Airline Services Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
4.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Oct 2024
Likes
I like only work security. That's it
Job security - Good
Dislikes
Everything the work environment employee benefits, employees salary, every seniors are like double face and in work time they just make stupid jokes and pressure the staff and if staff made a mistake they treat like everything is the fault. And it's my 1st job i seriously never want to work again
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
New Delhi
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Sep 2024
Likes
Company is supporting employees but managers not supporting the.
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Managers not supporting there team. They are just using them
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Relationship Manager in
New Delhi
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 13 Dec 2023
Likes
There's nothing for like
Dislikes
islike ?
There's nothing for like wrost management wrost culture
No sense of humour in management and leadership
Managers are 3rd grade
Bimar ho dawai lekar aa jao lekin kam kro
Salary majdur bali bs gentleman ban k aao tai lagao haso muskurao
Subah 4 baje se shift but no transport really ?
No public transport available this time
Lekin shift h bhai aana padegaa
Salary 6-7 tarik ko ayegi
Chhutti di nhi jayegi
Izzat koi milegi nhi
Promotion hoga nhi aur han suno suno increment 300 rupiya 😆
Sharam kro ab to tata k nam pe
Youth k life se khelna band kro sapno ko mat maro kisi k majburi k fayda mat uthao
Sharam kro Sats walo nhi to kisi ki esi baduva lagegi ki agle BYJU'S ban jaoge...Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Customer Service Executive in
New Delhi
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 31 Dec 2024
Likes
I only like my self confidence
Dislikes
Some senior manager or senior allocator they pretend like they are every thing and use staff as they want ( overall behaviour is not good of senior staff)
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
Thiruvananthapuram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
4.0
Skill development
1.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 22 Mar 2024
Likes
As per suggestion don't go for aisats in Trivandrum it's horrible management promote their friends get promotion. Most of the staff without degree and working in same company for more than 5 year won't get promotion to senior or supervisor level when we ask they tell they need degree for promotion. Here itself we can understand how much company is understanding their staff
Skill development - Good
Dislikes
Very horrible company in Trivandrum station they can't understand or value one staff experience they need degree only
Salary - Bad
Job security - Bad
Promotions - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
New Delhi
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 15 Dec 2024
Likes
Nothing
Dislikes
Everything because I've been working since 3 years and I've joined as a junior executive and I'm still junior executive no any progress I've been seen
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Executive in
Hyderabad / Secunderabad
Full Time
·
Airline Services Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 20 Nov 2024
Likes
Nice place to work
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing to dislike
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Air India Sats Airport Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Executive HR & Administration in
Gurgaon / Gurugram
Full Time
·
HR Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 26 Sep 2024
Likes
They can’t terminate you before 6 months of probably period. As they follow legal norms. So job security is there.
Job security - Excellent
Dislikes
They provide very low pay scale, even for experienced and freshers they provide difference of just 5-10k. For even 4 + years experienced person they provide 30 35k salary. They take reference candidates without even a single thought of their unskilled profile. People don’t know English language, people roam without slippers, very bad for HR department. worst culture. Payroll manager (single person is having monopoly, they don’t want new people for their insecurities) , Recruitment manager (who doesn’t even know using Naukri portal, not experienced In talent acquisition still there in position because of Reference) , in HR depart. People talk in abusing language, also asked to work on sundays as well without any compensations, not a good company for skilled person. Trust me your skill would have no value there in this company. Politics is so much in peak. They also take 80k amount for CSA hiring candidates and they don’t even refund that amount if you left. This is illegal. They have many illegal policies....Read More
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Ramp Service Agent in
Bangalore / Bengaluru
Full Time
·
Aircraft cabin cleaning Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
2.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
2.0
Work-life balance
posted on 07 Nov 2024
Likes
Company is very good but there is no promotion we cannot jump to Tata do Tata another department
Dislikes
Company is very good but there is no promotions to the employees there give the promotion only for they need employees that's why I don't like the this type of rules in the company
Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
CS Associate in
Hyderabad / Secunderabad
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
5.0
Skill development
2.0
Job security
2.0
Promotions
3.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 12 Dec 2024
Likes
The way of learning new skills is excellent.
Skill development - Excellent
Dislikes
Here there's no accommodation and travel allowance like travel discount provided by company, we are all facing more problems about to searching an accommodation here , no one will rented room for bachelor's here
Job security - Poor
Promotions - Poor
Company culture - Bad
Customer Service Supervisor in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
5.0
Skill development
5.0
Job security
1.0
Promotions
2.0
Work satisfaction
5.0
Company culture
2.0
Work-life balance
posted on 22 May 2024
Likes
Learning platform to meet bigger career goals
Skill development - Excellent
Job security - Excellent
Company culture - Excellent
Dislikes
There isnt a thing which I can't say.managers treat people as dogs when required we are God else dog...if u raise any issues then blacklisted...suffered long enough...worst management. .....Employees before clients.... ...plz learn that....all your service and profits margin will increase automatically...and these management will do anything to satisfy the clients..
Salary - Poor
Promotions - Bad
Work satisfaction - Poor
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Supervisor in
Hyderabad / Secunderabad
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2024
Likes
It's nice pleasure working with Airindia sats
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
nothing is like to say about dislike I think so 🤔
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Senior Customer Service Executive in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 28 Jan 2025
Likes
no likes
Dislikes
worst environment to work people here are toxic no increment i didn't even work for 6 months .. it's that worst
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Billing Executive in
New Delhi
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 12 Sep 2024
Likes
Good training some say that aisats offers good training and opportunities for learning
Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Some say that the house are long
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Agent in
New Delhi
Full Time
·
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
4.0
Skill development
3.0
Job security
3.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 24 Feb 2024
Likes
It was over all nice experience for a fresher who is looking for a good company to start your career in the aviation industry as a ground staff. I would recommend Aisats. I learned any things working there.
Skill development - Good
Work satisfaction - Good
Dislikes
I dont like company policy like salary increment and they not provide male staff cab facility event at working in night shift
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Cargo Executive in
Bangalore / Bengaluru
Full Time
·
Airline Services Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 18 Jun 2024
Likes
It's ok
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Dislikes
2years and 4 month completed in same company...but I earn salary 16800... I am not satisfied about my salary
Salary - Poor
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Ramp Service Agent in
New Delhi
Full Time
·
Flight & Airport Operations Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Salary
3.0
Skill development
3.0
Job security
3.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 27 Oct 2024
Likes
Time punchulity
Dislikes
Chamcha Giri krna
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Air India Sats Airport Services's Junior Customer Service Executives
How is Air India Sats Airport Services to work for?
Air India Sats Airport Services is rated 4.7 out of 5, based on 3 reviews by employees on AmbitionBox.
Air India Sats Airport Services is known for Skill development which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 3.0 and can be improved. To know first hand how it is like to work at Air India Sats Airport Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Air India Sats Airport Services?
According to AmbitionBox ratings, Air India Sats Airport Services employees rate its salary and benefits as 3.1 out of 5. You can know more about Air India Sats Airport Services Salaries at AmbitionBox
How is the work culture at Air India Sats Airport Services?
Work culture is rated 4.5 at Air India Sats Airport Services by 3 employees. While job security is rated 4.7 and work-life balance is rated 4.3 at Air India Sats Airport Services. Read detailed reviews by employees of Air India Sats Airport Services on AmbitionBox.
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