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Air India Sats Airport Services Customer Service Executive Reviews

Updated 7 Apr, 2025
Overall Rating
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3.2/5
based on 134 reviews

Rating distribution

Category Ratings

3.6

Skill development

3.3

Job security

2.8

Company culture

2.8

Work-life balance

2.8

Work satisfaction

2.5

Salary

2.3

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What employees say about Air India Sats Airport Services?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

91% employees reported

Rotational Shift

Rotational Shift

74% employees reported

Flexible timing

Flexible timing

51% employees reported

No travel

No travel

59% employees reported

Gender based rating

3.3
female

Rated by Women

51 reviews

3.2
male

Rated by Men

73 reviews

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Top Mentions in Air India Sats Airport Services Customer Service Executive Reviews

134 reviews found

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People also ask about Air India Sats Airport Services's Customer Service Executives

Is Air India Sats Airport Services a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.2 out of 5 from over 134 employee reviews, it's clear that most customer service executives have an average experience working at Air India Sats Airport Services. Skill development holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.3. Read reviews about skill development and career growth on AmbitionBox.
Does Air India Sats Airport Services pay their Customer Service Executives well?
According to AmbitionBox reviews, Air India Sats Airport Services customer service executives rate their salary and benefits at 2.5 out of 5, based on 134 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Air India Sats Airport Services's customer service executives salaries here and to read reviews specifically about salary and benefits at Air India Sats Airport Services for customer service executives, click here .
How is the work culture at Air India Sats Airport Services for Customer Service Executives?
Work culture at Air India Sats Airport Services for customer service executives is rated 2.8 out of 5 by 134 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Air India Sats Airport Services for customer service executives, click here .
How is the job security at Air India Sats Airport Services for Customer Service Executives?
Based on 134 reviews on AmbitionBox, Air India Sats Airport Services's customer service executives rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India Sats Airport Services.
Is work from home available to Customer Service Executives at Air India Sats Airport Services?
According to AmbitionBox, 3% of Air India Sats Airport Services's customer service executives work from home permanently, 91% work from the office, and 6% follow a hybrid model, based on 31 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance, click here.

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At par with the average Customer Service Executive Salary in India
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cab
Office cab/shuttle
2 total responses
healthCheckup
Annual health checkup
1 total response
mentalHealth
Mental health wellbeing
1 total response
paternity
Paternity leaves
1 total response
+26 more benefits
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