Reviews by 10+ Employees | Rated 4.0/5

What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

57% employees reported

Flexible timing

78% employees reported

International travel

32% employees reported

View more detailed insights

Gender based rating

3.5

Rated by Women

3 reviews

4.2

Rated by Men

10 reviews

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Explore Reviews by Department

View All

Sales & Business Development

4.0

• 13 Reviews

Aviation & Aerospace

3.8

• 298 Reviews

Customer Success, Service & Operations

3.5

• 152 Reviews

Production, Manufacturing & Engineering

3.9

• 58 Reviews

Security Services

4.2

• 52 Reviews

Finance & Accounting

3.9

• 49 Reviews

13 reviews found

Sort by: Popular

Cabin Crew in New Delhi

Full Time

Retail & B2C Sales Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 23 Nov 2024

Likes

The only thing I like about the company is that it is one of the renowned company in india.

Dislikes

I hate the fact they don't treat the employees good, they can make you resign forcefully, they will treat you as if you are only dedicated to them, no work life balance, no sick leaves, no good flight.

Salary - Poor
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves International Travel.

Senior Associate in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 08 Feb 2025

Dislikes

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Senior Sales Officer in Lucknow

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Jan 2025

Likes

Good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Office not working offline nhi h

SME in Gurgaon / Gurugram

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

3.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 25 Nov 2024

Likes

Overall it's good

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Salary package is less

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Airport Manager in Bhubaneswar

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 Nov 2024

Likes

Interaction with passengers

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Some odd behaviour by hooligans

Station Manager in Bhubaneswar

Full Time

Sales Support & Operations Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 18 Jul 2023

Likes

Global brand and Indian national carrier. Purely Indian hospitality.

Skill development - Excellent
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Difficult to say now as there was recent change over, Taken by great TATA group. This is just a transit time in 2023 from one system to a new one, There was some bottlenecks in promotion and salary enhancement in pre 2023 era.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country, International Travel.

Customer Service Associate (Csa) in Mumbai

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 18 Jan 2023

Likes

Yes I am working in the air india

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Mere ko Achcha lagta hai customer ko help karna and new new customer se Milana

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country, Travel Within City, International Travel.

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Airport Ground Staff in Bangalore / Bengaluru

Part Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 09 Aug 2023

Likes

I know Vistara is the best airline better satisfaction provide the team.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

I like Vistara

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Customer Service Executive in Meenambakkam

Full Time

Retail & B2C Sales Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 20 May 2022

Likes

Lot of things we learned from on job

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Not shifts

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within City, International Travel, Travel Within Country.

Genaral Manager- Marketing in New Delhi

BD / Pre Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 12 Feb 2022

Likes

Overall a balanced package for career

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nil

Work Details

Work days: Monday to Friday (Flexible Timings)

Employee Benefits

Full medical

Customer Executive in Lohegaon airport

Retail & B2C Sales Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 10 Sep 2022

Likes

They hire on contractual basis once the contract is over they fire

Dislikes

Contractual work culture

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Senior Sales Executive in Gurgaon / Gurugram

Enterprise & B2B Sales Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 30 Mar 2018

Likes

Great atmosphere and very helpful colleagues. Management that pushes you to move forward with constant motivation to succeed.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

As it is a new company, it has a lot of catching up in terms of competition, so expectations from the market are very high. Vistara is slowly bridging this gap.

Work Details

Work days: Monday to Friday (Flexible Timings)

Sales Manager Supervisor in New Delhi

Full Time

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

Salary

5.0

Skill development

5.0

Job security

Promotions

5.0

Work satisfaction

5.0

Company culture

Work-life balance

posted on 23 Dec 2023

Likes

Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Top trending discussions

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Interview Tips & Stories

a senior software engineer

45 Days Into Notice & No Offers – What Should I Do?

I’m halfway through my 90-day notice period and have appeared for 5-6 interviews but haven’t cracked any yet. Should I keep pushing or consider withdrawing my resignation as a backup? How should I stay motivated and improve my interview performance? Looking for advice from those who've been in a similar situation!

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Jobs at Air India

View all

Instructor - DGR

Gurgaon / Gurugram

5-10 Yrs

Not Disclosed

Senior Engineer - Development

Gurgaon / Gurugram

7-12 Yrs

Not Disclosed

Associate Manager - E-learning developer & Instructional Designer

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

Associate Manager - Onboard Experience(Product)

Gurgaon / Gurugram

6-11 Yrs

Not Disclosed

Frontend Lead

Gurgaon / Gurugram

4-9 Yrs

Not Disclosed

ServiceNow Architect ( Work from Office- 5 Days)

Gurgaon / Gurugram

8-13 Yrs

Not Disclosed

Servicenow Senior Developer ( Work from Office- 5 days)

Gurgaon / Gurugram

4-7 Yrs

Not Disclosed

Aem Developer

Gurgaon / Gurugram

5-10 Yrs

Not Disclosed

Air India - Chief Manager - Schedule Optimization (11-15 yrs)

11-15 Yrs

Not Disclosed

Manager

Kolkata, Mumbai +5

10-15 Yrs

Not Disclosed

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 13 Air India reviews submitted by Air India employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Air India is the right company for you. 57% of employees reported the...Read more

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Air India Reviews >
Air India Sales & Business Development Department Reviews Reviews

Customer Service Executive 7 salaries	₹2 L/yr - ₹4.2 L/yr
Sales Manager 4 salaries	₹7.9 L/yr - ₹14.5 L/yr
Assistant Sales Manager 4 salaries	₹9 L/yr - ₹10.5 L/yr
Senior Sales Executive 3 salaries	₹7.8 L/yr - ₹11.4 L/yr
Genaral Manager- Marketing 3 salaries	₹25 L/yr - ₹30 L/yr

Air India Sales & Business Development Department Reviews

What employees say about Air India?

Workplace insights

Rotational Shift

Flexible timing

International travel

Gender based rating

Rated by Women

Rated by Men

13 reviews found

Top Air India Interview Questions

Jobs at Air India

Tell us how to improve this page.