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Air India Customer Success, Service & Operations Department Reviews

Updated 27 Mar, 2025
Overall Rating
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3.5/5
based on 154 reviews

Rating distribution

Category Ratings

3.4

Job security

3.4

Salary

3.3

Work-life balance

3.3

Skill development

3.1

Company culture

3.1

Work satisfaction

3.0

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What employees say about Air India?

Insights from employee reviews on AmbitionBox

Workplace insights

Work from office

Work from office

96% employees reported

Rotational Shift

Rotational Shift

52% employees reported

Flexible timing

Flexible timing

58% employees reported

No travel

No travel

38% employees reported

Gender based rating

3.5
female

Rated by Women

61 reviews

3.6
male

Rated by Men

89 reviews

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Top Mentions in Air India Customer Success, Service & Operations Department Reviews

154 reviews found

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People also ask about Air India's Customer Success, Service & Operations Department

Is Air India's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 152 employee reviews, it's clear that most employees have an average experience working at Air India's Customer Success, Service & Operations Department. Job security holds the highest rating at 3.4, while career growth is rated the lowest amongst all factors at 3.0. Read reviews about job security and career growth on AmbitionBox.
Does Air India's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Air India's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.4 out of 5, based on 152 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Air India's Customer Success, Service & Operations Department salaries here and to read reviews specifically about salary and benefits at Air India's Customer Success, Service & Operations Department, click here .
How is the work culture at Air India's Customer Success, Service & Operations Department?
Work culture at Air India's Customer Success, Service & Operations Department is rated 3.1 out of 5 by 152 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Air India's Customer Success, Service & Operations Department, click here .
How is the job security at Air India's Customer Success, Service & Operations Department?
Based on 152 reviews on AmbitionBox, Air India's Customer Success, Service & Operations Department employees rate job security at 3.4 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Air India's Customer Success, Service & Operations Department. To read reviews about job security at Air India's Customer Success, Service & Operations Department, click here .
Is work from home available at Air India's Customer Success, Service & Operations Department?
According to 23 AmbitionBox reviews, Air India's Customer Success, Service & Operations Department does not currently offer any work-from-home options. All employees work from the office, reflecting a fully on-site work arrangement.
How do I get a job at Air India's Customer Success, Service & Operations Department?
To get a job at Air India's Customer Success, Service & Operations Department, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Air India interview questions and practice your responses to prepare thoroughly.

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