Aditya Birla Fashion and Retail Customer Support Manager Reviews

Likes

Good salary structure. Medical policy and insurance is good.

Dislikes

Odisha cluster is pathetic lots of micro management. Extended streching working hours upto 11 hrs. Be ready to get harrased at any moment.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Like so much ..for the prompt people who all their are junior to snr .

Dislikes

But is more political .who all doing good works.he and she can't get the good fm the Boos.. Who all are not doing good work .he and she will good for the company..

Work Details

Work timings: Strict Timings

Likes

very well culture and working Style and Life Balance also, Good Experience for abfrl

Dislikes

if Employee's not satisfy by Growth then HR Take a Personally This thing and stop The Growth way and Submitted Wrong Feedback in Future Hire Company .

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Pantaloons division is more like a start up. But there is immense learning, at the same time little high pressure too.

Dislikes

It's kind of evolving now. The work life balance is not there. Recognitions are way less. Pressure is a bit more compared to competitors.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

abfrl is a new experiences for people who want to get into reatil....

Dislikes

Promotion in ABFRL comes after a long time but everything else is done.

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Skill development is good,knowledge development good

Dislikes

Partiality is happening.’, job security is zero , work pressure high, spoil of personal life, spoiled work life balance

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Yes but promotion very slow.I am working for 8 years but no promotion my name nominated STL.But no body knows what is the problem.

Dislikes

Dislike only one problem no body help me

Work Details

Work timings: Flexible Timings

Work related travel: This job involves Travel Within Country.

Likes

Good incentive structure and payout. Recognition for your achievements and work accomplished Internal job promotion

Dislikes

Whole lot of politics in Odisha Cluster one person responsible he is Prashant Dwivedy. He only like the person who does oiling buttering and agree to all his nuisance thing's. Though his designation is Area Business Manager his only hobby is to micro manage things at every aspect starting from Fashion Assistant level to Department Manager to Store Manager. Earlier Odisha cluster was in good hand's handled by Mr Arthur Shillong, after Mr dwivedy arrival the whole cluster has caused by high attrition...Read More

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

Culture - This is something ABFRL stands on top. Taking care of employee well being and listening his/her suggestions. Rewards and Recognition on time without delay. Promotion process and Traning programs specially.

Dislikes

None

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

The rules of the company are very good and the policies that have been made are very good; the staff gets all the facilities.

Dislikes

I told my problem which was happening in the store to the superior behaviour and HR zonal team behaviour and the managers but instead of listening to it, they listened to the manager, that too one-sidedly and I was removed from the company even though I was in dire need of a job. I also wrote an email to the zonal team and complained about it but there was no reply from them either. And then after being removed from the job, after a few days I get a message that your case is being closed...Read More

Likes

Company is good but management is very poor.

Dislikes

No confidentiality between employees and HR. Employee concerns will be reported to bosses rather than resolution to it and it will fire back.

Work Details

Work policy: All days travel

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

Working culture was very good and Upper management and Sr. managers were very supportive. Learning culture was excellent.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

What I enjoy most about working at Aditya Birla Fashion and Retail is the company's commitment to excellence and continuous improvement. Over the years, I've had the opportunity to contribute to impactful initiatives such as enhancing safety through fire training, implementing emergency preparedness drills, and optimizing warehouse operations to improve productivity and product hygiene. Being recognized with the Gems Award has been a testament to the supportive environment that encourages innovation and acknowledges hard work. Additionally, the culture of collaboration and focus on sustainability, like the use of pullback boxes in outbound, has enabled me to work on solutions that make a tangible difference. The opportunity to lead and be part of a high-performing team has not only enhanced my skills but also made my journey with Aditya Birla truly...Read More

Dislikes

While I highly value my experience at Aditya Birla Fashion and Retail, one area of challenge has been the occasional bottlenecks in communication between departments, which can sometimes slow down decision-making and affect operational efficiency. However, I see this as an opportunity for growth and improvement, and I’ve actively worked towards fostering better collaboration through cross-functional meetings and encouraging open dialogue. I believe that with more streamlined processes, the organization can further enhance its already impressive productivity...Read More

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Good work atmosphere

Dislikes

Politics, no value or tailored value for talent or efforts, promotions more depends upon good connects with senior management or having qualification. Experience and practical knowledge does not counts.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country.

Likes

It was the worst and because of that my health started getting worse. I had to resign and at every point medical was submitted and after 3 months they want the amount for not serving notice period, and that too when I left the company on medical grounds. One of the worst company to work with.

Dislikes

If employees will be honest then there's only dislikes.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

Perks, Process oriented, and helpful team

Dislikes

Appraisals are terrible, and Promotion process are in place, but they'll not give you salary hike according to the market

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.