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ACKO
Comparebased on 486 Reviews
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
Filter reviews by ACKO Quality Manager Reviews
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1 review found
Quality Manager (working remotely)
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture is good and quiet interesting
Dislikes
Appraisal concept is clear and also does not reward even though all efforts are mentioned
- Skill development - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Employer’s Response
ACKO as a brand and as an employer has evolved over time. Today, we are driven by a common vision to put ACKO products in every household to keep families, their money, and assets safe. In this endeavor, we look to our results-oriented Ackers for their ability to own projects and processes and to excel in making this vision come true. We recognize the efforts our Ackers put in and have even launched an R&R program for instant rewarding and appreciation. Having said that, we would like to understand why you feel the way you do. It matters to us and will help us grow and evolve as an employee-centric organization. Please write to WeHearYou@acko.com – we would like to see if there is anything we can do for you.
Similar Designation Reviews
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything. If someone is really looking to mess up their mental, physical and scoial peace, then please feel free to join ACKO. The organization does not believe their employees to be humans. In fact even robos have a better life. You will be humilaited, insulted and looked down upon by people who are self proclaimed God and do nothave any skills. Extremely toxic work environment with HR's being ineffective....Read More
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Deputy General Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Work satisfaction
Company culture
Work-life balance
Likes
Acko provides equal opportunities to their employees to share ideas/feedback in every aspect. I have been working since 2018 with Acko and never encouter any biasness from the management
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Automation initiatives to eliminate manual processes with the help tech team is at slow pace
Work Details
Work policy: One day/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Deputy General Manager in Mumbai
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Awesome place to work, Great culture and great people to work with.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 1 day WFH
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Deputy General Manager in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work life balance Great time off Energetic environment Great tech-stack
- Company culture - Good
- Work-life balance - Excellent
Dislikes
The current office is a garment factory converted to IT workspace. It is a place devoid of natural light, has stingy bathrooms, and is depressing to work in. Additionally, the middle management has no clue what the vision is and where they want to be. Each quarter you are working on something new, and then when the year ends, they want you to quantify everything and will disregard all the other variables. So essentially, you are justifying your existence in the organization each quarter in some numeric format....Read More
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
1 week holiday in December
Dislikes
1. Management is changed and everything has become horrible. 2. Alot of micro management with work which is not healthy. 3. Manager has issue if we take leaves. (Rule for taking leaves - No matter how many leaves you take, Need to complete the target by end of the month) I dont understand what is the point of taking leaves if we have the complete the work by the end of the month. To complete the target we need to sit and work on weedends. 4. Office location is not good. (Silkboard) 5. Manager is not at all approachable....Read More
- Salary - Bad
- Promotions - Bad
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Working hour Flexibility.
Dislikes
I am experiencing frustration regarding my workplace's reluctance to adopt the hybrid work model that many companies are currently embracing. Despite the fact that my responsibilities can be accomplished remotely, my manager insists that I attend the office. The management techniques employed feel dated, with micromanagement being the norm. The atmosphere is more akin to that of a call center than a professional environment. Furthermore, I have limited opportunities to express my opinions, and when I do, they are frequently disregarded. I am hopeful that my workplace can embrace more modern practices and begin to listen to its staff....Read More
- Promotions - Bad
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work timings: Strict Timings
Employer’s Response
Hello Acker, thank you for taking the time to review ACKO. As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. Which is why new policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work setup related concerns and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. A five-day work-from-office setup will enhance agility, speed in decision-making and effective execution of projects. Regular in-person interactions will further enable quicker communication, timely decision-making, and efficient collaboration, leading to faster response times and better outcomes. However, if you would like to detail your concerns about the working model, please feel free to reach out to us at WeHearYou@acko.com.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Flexibility is the best thing I liked about Acko and the opportunities I've got within a short span of time has been nothing short of splendid. My work is recognized very well and there is no better happiness than this.
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Its too early to have a dislike about working in Acko as I am just into baby steps.
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Thank you. Your kind words about your experience at ACKO are truly appreciated. We are thrilled to have you as part of our team and look forward to our continuous engagement and a more positive and rewarding work environment.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Environment and Ambience
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Company culture - Excellent
Dislikes
No exceptions will be given on work even if leaves are applied
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Employer’s Response
Dear Acker, if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.
Quality Analyst in Bangalore / Bengaluru
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
> Amazing workplace > Nice culture > Good leadership team
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
> Regional language influence > Less office outings and fun
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Employer’s Response
Thank you. Your kind words about your experience at ACKO are truly appreciated. We are thrilled to have you as part of our team and look forward to our continuous engagement and a more positive and rewarding work environment. If you still feel the need to speak with our team and elaborate on why you feel the way you do (as mentioned in the 'dislikes' section) or if you have had an unpleasant experience, please feel free to reach out to us at WeHearYou@acko.com – we would like to see if there is anything we can do for you.
Quality Analyst in Gurgaon / Gurugram
Full Time
Business Process Quality Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary is on time.
- Job security - Good
Dislikes
We were hired on a hybrid model, and now we have been asked to work from office.
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Employer’s Response
As a young and fast-growing organization, ACKO recognizes the importance of Ackers’ well-being. New policies, including flexible work arrangements and business process guidelines have been introduced and implemented to alleviate work-related stress and promote a healthier work-life balance. The change in the work setup is primarily attributed to the kind of business we do and the success we wish to achieve, which demand our teams to collaborate and work with each other. However, if you have had an unpleasant experience around the working model, please feel free to reach out to us at WeHearYou@acko.com – we would like to know why you feel the way you do and see if there is anything we can do for you.
Other ACKO Reviews
Assistant Manager in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing much ..
Dislikes
Promotions and hikes are never based on merit .. hitlerian rules in my department.. there is no involvement in decisions nor any discussions happen... Micromanagement and increased work load
- Skill development - Poor
- Job security - Poor
- Promotions - Poor
- Company culture - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Assistant Manager in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Just the 2 days week off... But then again.... It's just for name sake for people on team lead or manager role or higher...
Dislikes
Everything... It used to be a good place to work with great manager and culture... Few changes has caused everything to crumble.. micromanagement, unfulfilled promises, no promotion to deserving people.. the list goes on.... They dont belive in retaining good employees... But believer in replacements.... They make you work and never recognise your hard work...
- Salary - Poor
- Skill development - Poor
- Job security - Poor
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Poor
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
State Business Head in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I truly enjoyed working at ACKO, a company that stands out for its incredibly supportive and inclusive work culture. Unlike many traditional insurance firms, ACKO prioritizes flexibility with work hours, dress code, and remote work options, making it an ideal environment for personal balance. The hierarchy is also refreshing senior leaders like Animesh (CEO) & Varun (Chairman) are approachable & actively engage with employees. Unlike other places where top executives are hard to be reached. At ACKO they are available often seen in the canteen or on the floor, interacting with the team. This openness fosters a strong sense of camaraderie & motivate everyone to contribute their best....Read More
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Nothing
Work Details
Work policy: 3 days/week from office
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within Country, Travel Within City.
Senior Quality Analyst in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
ACKO has had a great work culture.
- Skill development - Good
- Job security - Excellent
Dislikes
Some teams like mine have high micromanaging, Low Work Life balance. No visibility for your work. Low Salary Rude Managers who can take WFH/Leaves but do not approve their Reportees leaves Habit of dumping work on juniors and highlighting themselves.
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Strict Timings)
Software Development Engineer in Bangalore / Bengaluru
Full Time
Software Development Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work-life balance here is awesome and the culture is amazing for every tech enthusiast.
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Regarding the promotions, Acko may get little delayed for few but you will be excelled in your position for sure
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Product Manager in Bangalore / Bengaluru
Full Time
Product Management - Technology Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary & Decent Work-life balance.
- Work-life balance - Good
Dislikes
Poor leadership team. No coaching, mentorship. Poor processes for product development. Favouritism in teams. Making false promises to employees to make them stay, but do not fulfil promises.
- Skill development - Bad
- Promotions - Poor
- Work satisfaction - Poor
- Company culture - Poor
Work Details
Work policy: 4 days/week from office from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Associate Director in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Acko being a start-up company is open to innovative ideas and at the same time it engages every employee in the growth of the company which in return helps the development of the individual
- Salary - Good
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
As such nothing for this time
Work Details
Work policy: 2 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within Country.
Associate Director Finance in Bangalore / Bengaluru
Full Time
Finance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I like the culture and people at acko
- Company culture - Good
Dislikes
The employee benefits and appraisals are not upto the mark. The contributions are not valued and sometimes ignored while we have the talks. Promotions are not provided to the deserving candidates
- Salary - Poor
- Promotions - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Claims Specialist in Bangalore / Bengaluru
Full Time
General Insurance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
I enjoy the dynamic and innovative environment at Acko, with a strong focus on customer centric solutions and collaborations. The tech-driven approach and growth opportunities make it an exciting work place.
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Promotions - Good
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
One aspects i find challenging at Acko is the absence of a work -from- home policy,which can be difficult at times, especially when balancing personal and professional responsibilities.
Work Details
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in New Delhi
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The appraisal was good
- Salary - Good
Dislikes
There is no culture as I remember at my time there was no holiday or comp off for the main festival which is Diwali....nor there was any such activities like ethnic day or something like this to celebrate Diwali that's when I realised that this company has no culture & it will make you feel that you are working for Britishers, also when it comes to clarifying the company leave policies it's terrible, won't recommend anyone who would like to have work life balance as well...Read More
- Skill development - Poor
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
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ACKO Reviews by Designations
- ACKO Assistant Manager Reviews
- ACKO Claims Specialist Reviews
- ACKO Quality Analyst Reviews
- ACKO Senior Associate Reviews
- ACKO Software Developer Reviews
- ACKO Senior Manager Reviews
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- ACKO Team Lead Reviews
- ACKO Customer Service Executive Reviews
- ACKO Senior Software Engineer Reviews
- ACKO Software Development Engineer II Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
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