Acengage Infoservices SME Reviews

Likes

My own learning

Dislikes

Poor employee benefits

Likes

Manager and a few team mates are quite supportive. Training given was exceptional.

Dislikes

Salary and employee benefits are no good. If anybody asks, I would never recommend this organisation to anyone. They (senior management and HR) do not stick to their word and expect employees to devote their time and energy. I did notice favouritism from the manager's end as well. They are anything but professionals. Overall, it was a horrible experience, I regret joining this organisation at all.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

There is unity. Team work is great. Friendly atmosphere.

Dislikes

Targets. Work pressure.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Only work from home is Good

Dislikes

These all reasons I have resigned job before joining this job please check out this reviews. - Lack of work-life balance, with excessive working hours. - Mental stress and pressure from the supervisor, including threats of termination. - No recognition or rewards for hard work. - Office politics and a negative work environment. - Absence of basic benefits, such as insurance and necessary equipment like laptops. - No opportunities for salary hikes or professional growth....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Work from home is good and training is excellent.

Dislikes

Work from home opportunity is good and the training is excellent. But but but, the work life balance at Acengage is horrible. Due to unreasonable targets, the employees have to login at weekends even. During the time of recruitment, I was told that I will have to take only 6 calls for exit interviews and the work load is manageable and this is PPI model wherein I will be paid 100 rupees for each interview and in every interview certain survey questions I will have to ask the ex-employees. When it came to reality, I had to ask 28, 32, 43, 56 survey questions depending on the campaign and moreover if the employees are non-corporate employees who are related to field work then those survey questions needs to be explained in hindi again which ultimately results in soooooooooooooo less pay in return. What about the TOS(Time on System), the employee doesn't answer the call at times, if the call gets answered even he or she asks you to call back. So what about the efforts, which I am putting in the job to connect with the employee to start the ultimate interview. The tool is soooooooooo unhandy and the support is so bad. Only 1 or 2 technical people are available for technical glitches. Acengage completely drains the life out of you and pay EXTREMELY LESS in return. The company tells you Saturday and Sunday are off but to finish the target the employees login during weekends even....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

I liked the flexibility at my work as we work on remote basis. Prompt salary and approachable team.

Dislikes

Learning opportunities are limited.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Flexible work environment

Dislikes

Benefits are average

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing

Dislikes

No WLB, less salary target based, no job security and no list to dail.