Muthoot Fincorp Senior Customer Service Executive Reviews
based on 367 reviews
Updated 26 Dec, 2024
Overall Rating
4.5/5
How AmbitionBox ratings work?
Category Ratings
4.5
Skill development
4.4
Job Security
4.4
Company culture
4.3
Work-Life balance
4.3
Work Satisfaction
3.9
Salary & Benefits
3.9
Promotions/Appraisal
Muthoot Fincorp is rated
4.5 out of 5 stars on
AmbitionBox, based on 367 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Muthoot Fincorp is rated
4.5 out of 5 stars on
AmbitionBox, based on 367 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
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in Muthoot Fincorp Senior Customer Service Executive Reviews
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367 reviews found
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Popular
Senior Customer Service Executive in
Sattur
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2024
Likes
My Company Is Trusted
Work Satisfaction
More Skills Learning
Promotion Quick responsibility
Excellent Leaders
Extra Curricular activities exposed More cultural Events provided our company
Talent Bosses
Awesome Environment
Dislikes
Nil
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Ajmer
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 24 Dec 2024
Likes
Best organisation company
Team working in company
Supporting staff BM
Dislikes
3year ago not increase My salary
Diwali occasion big festival should be 3leave give company side
Senior Customer Service Executive in
Theni Allinagaram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 19 Dec 2024
Likes
Office working Time
Dislikes
Management people's are only focus on target achievement,not the welfare the executives..
Management officer all worst behaviour in my region .
No promotions for experienced employees...
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Top Muthoot Fincorp Senior Customer Service Executive Interview Questions
The best thing about the company is you'll never come to your work place with a last day burden or pressure.
Muthoot doesn't supported a stressful environment.
Dislikes
Nothing to say yet.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Palani
Full Time
·
Gold loan Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Dec 2024
Likes
It is the most admirable place to working fir women because of the working time. 👍👍👍👍👍
Dislikes
There is no good communication with
other departsment like MSCL, MFHL MML. Delaying is the reason to decrease our business
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Sindhudurg
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Salary credited on time. no overtime working.
Dislikes
Leaves are very low. Promotion criteria is not good. late promotions .company not give priority to there employees for promotion.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 08 Nov 2024
Likes
Salary credited on time. Customer complaint system is very good. Working hours is very strict and there is no overtime. Company is good for freshers and govt. retired person.
Dislikes
Employee's opinion doesn't matter. Salary increment and promotions are very slow.
Leaves are very less in the company.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
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Muthoot Fincorp.
Senior Customer Service Executive in
Patna
Full Time
·
Banking Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
It was a Very good company it will care and support all the staffs to do our best work and the overall experience was fantastic and they give so much other activity opportunities.
I am working in past 12 years it's a great company to work here... But some groupism will destroy my mental health... please do the needful
Dislikes
I don't have dislikes in company..
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Howrah
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Work life balance.
Dislikes
∆=Leave policy is the most unacceptable thing
∆=Promotion for right person is not justified here
∆=Full of fishy gossip one another
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Chennai
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2024
Likes
I will working this company past 2 months very useful to me nearly traveling and i hope good learning and grow my carrier
Dislikes
Please increase employee's salary
Dont given too much of work pressures
Work Details
Work policy:
3 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Company is very good norms and polices.
Try to improve HR polices to female candidates.. Package need to improve for sr cse who r working years and years.
Dislikes
Need to improve HR policies through out salary and performance.
Sr cse need default promotions .
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Chennai
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Work timing is comfortable for all employees
Dislikes
Only new joiners can demand our package but experience of muthoot employee can't able to salary hike.
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Nellore
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 06 Nov 2024
Likes
Company was good and time to we get salary and i was learn some operation it will use for my future
Dislikes
I am working here 4 years what I was see in this company lot of politics and new junior getting more salary then seniors and in this hard working person are CSE and they get low salary when compared to others here every upper destination are used word was u can leave we will take new employees. In this case all senior are resign in my experience so many operation issue and suspicious gold loan also done. I was request to the company please separate sale and service executive because here our destination is customer service executive but we are done fully sale and know day we get full pressure for sale third party time and kyc so we can't be focus on operation that why some deviation happen to the branches so please u will change the customer service executive as operation and take some other employees for sales this my kindly request to HO...Read More
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Jamkhandi
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 26 Dec 2024
Likes
I learnt lot of things in Muthoot Fincorp Ltd. Work and life balance is very useful.
Dislikes
Need to give concentrate to expirence and talent. Sometimes we feel that there is no value for experience and knowledge (especially in branch level).
Senior Customer Service Executive in
Raichur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 25 Dec 2024
Likes
It's best place to work and very safe place for women's
People also ask about Muthoot Fincorp's Senior Customer Service Executives
How is Muthoot Fincorp to work for?
Muthoot Fincorp is rated 4.5 out of 5, based on 367 reviews by employees on AmbitionBox.
Muthoot Fincorp is known for Skill development which is rated at the top and given a rating of 4.5. However, Career growth is rated the lowest at 3.9 and can be improved. To know first hand how it is like to work at Muthoot Fincorp read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Muthoot Fincorp?
According to AmbitionBox ratings, Muthoot Fincorp employees rate its salary and benefits as 3.9 out of 5. You can know more about Muthoot Fincorp Salaries at AmbitionBox
How is the work culture at Muthoot Fincorp?
Work culture is rated 4.4 at Muthoot Fincorp by 367 employees. While job security is rated 4.4 and work-life balance is rated 4.3 at Muthoot Fincorp. Read detailed reviews by employees of Muthoot Fincorp on AmbitionBox.
Is work from home available in Muthoot Fincorp?
According to AmbitionBox, 3% Muthoot Fincorp employees work from home permanently, 2% work from office 3 days/week, and 3% work from office 2 days/week (based on 327 AmbitionBox reviews in last 6 months).
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