3i Infotech Team Lead Operations Reviews

Likes

This is a contact centre for FHPL insurance TPA, they deduct salaries for all employees, unable to handle process, unprofessional manners, unsatisfactory work, too much call flow because it is a medical insurance for corporate companies executive, delay in process from backend, due to this escalation and concequense facing by agents. Ops manager is not supportive.

Dislikes

Salary issues deduction Improper handling Holidays can't get approved Management is not transparent Can't expect good from this company At last people will leave for their pathetic services.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

It’s was a very great journey with 3i infotech. Very good experience. in 3iInfotech😊

Dislikes

Cafeterias is very small and very crowd at that lunchtime

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Likes

Very good company growth in career MNC company 3i-infotech bpo Ltd.

Dislikes

No job satisfaction on the employees in 3i-infotech Bpo Ltd.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

It is a place with good environment I loved it because we can be free and work is good easy and no stress feel good and happy about work

Dislikes

Salary and benefits

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Likes

Good

Dislikes

No reason for dislike

Likes

Salary time end of month

Dislikes

Discusting management, environment also

Work Details

Work days: Monday to Saturday (Strict Timings)

Likes

I have worked there atleast 14 months All things are good as well as Manager

Dislikes

In my process TL was not supportive

Work Details

Work days: Rotational Shift (Strict Timings)

Likes

Salary is always on time

Dislikes

Work environment Office politics There is no job security Worst working culture No promotion

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Nothing

Dislikes

Everything.. no promotion, favouritism of HR and management, no scope of learning new things, not encouraged to share ideas

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Continuely Travelling 30days No comfortable facilities like TA DA

Dislikes

Late salary no promotion Only Field Visit only

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within Country.

Likes

We have in back office executive my job role is KYC verification executive in account opening process for NSDL AND CDSL

Dislikes

Salary was not growth

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Nothing at all. Haven't even seen manager till now, really doubt whether they have an office atleast. HR will not pickup calls, no reply to messages. No MSTeams access, and they say since deployed to Client location we dont get collaborative tool accesses. No clarity at all on any process or management news. No induction. When askedon mail, the Business DevManager dropped an email stating -"Contact Mr.A for Finance, Mr.B for Admin, Mrs.C for HR functions." Induction Done. Finally by Dec 2025 heard from our respective Clients that 3i Infotech is closing off KSA business unit, that too due to failure to comply with tax and such implications. And we all (50+ KSA employees) luckily got our jobs continued with other vendors. No helps from management or contact points. Such a worst company. Don't even think to join any unit apart from India....Read More

Dislikes

HR, won't bother about anything at all. Don't expect any help from anyone.

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Likes

I have had such a wonderful journey or such a wonderful work experience that I have never done anything else, I have put in less effort or I have been my best friend, or I have remained honest of working office...

Dislikes

My Personal issues and salary issues also

Likes

"I appreciate Nihaal Infotech's emphasis on innovation and its dynamic approach to addressing clients' technological needs. The collaborative work culture fosters learning and professional growth, and the company's global presence offers exposure to diverse projects and industries. Additionally, the focus on employee development through training programs and a supportive work environment makes it a great place to work."...Read More

Dislikes

Nothing

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Give the opportunity to perform

Dislikes

HR responce & company policy is not for employees benefits. Focus on only company benefits.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.