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24/7 Customer SME Reviews

Updated 3 Mar, 2025

Overall Rating

3.2/5

based on 31 reviews

Rating distribution

5

7 (22.6%)

4

9 (29.0%)

3

7 (22.6%)

2

3 (9.7%)

1

5 (16.1%)

Category Ratings

3.7

Work-life balance

3.6

Job security

3.2

Company culture

3.2

Skill development

2.9

Work satisfaction

2.4

Salary

2.3

Promotions

What employees say about 24/7 Customer?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

96% employees reported

Flexible timing

64% employees reported

No travel

65% employees reported

View more detailed insights

Gender based rating

3.3

Rated by Women

7 reviews

3.1

Rated by Men

20 reviews

24/7 Customer is rated 3.2 out of 5 stars on AmbitionBox, based on 31 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

24/7 Customer is rated 3.2 out of 5 stars on AmbitionBox, based on 31 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in 24/7 Customer SME Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

31 reviews found

Sort by: Popular

SME in Bangalore / Bengaluru

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

3.0

Skill development

1.0

Job security

1.0

Promotions

2.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 14 Oct 2020

Likes

It's the fun place to work, more like a college and it has definitely made me a better person with this 5 amazing years of experience. Also I suggest to consider agents health during this world wide pandemic or any Gvt bandhs. Overall it was a good experience. Thanks

Dislikes

Forcing agents to work on gvt holidays and Bharath bandhs, cost cutting, have some humanity while forcing agents to work during this hard time.

Salary - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Poor
Company culture - Bad
Work-life balance - Poor

Work Details

Memorable but not a good management.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Mar 2025

Likes

There’s nothing to like

Dislikes

No growth

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work policy: other

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

SME in Hyderabad / Secunderabad

Full Time

·

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

3.0

Job security

1.0

Promotions

1.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 11 Feb 2025

Likes

Office policy and on time salary

Dislikes

Politics, specifically one employee whose name is Sidardh, he is thinking like he is owner of the company

Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore / Bengaluru

Full Time

·

Non Voice Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 03 Feb 2025

Likes

Company culture - Good
Work-life balance - Excellent

Dislikes

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad

Overall Rating

Poor

SME in Bangalore / Bengaluru

Full Time

·

Operations Support Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Sep 2024

Likes

Environment would be professional

Skill development - Good
Job security - Excellent

Dislikes

Pressure would be a lot to digest

Salary - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Read 24/7 Customer SME Reviews based on locations

2.6

Bangalore / Bengaluru

(13)

3.6

Hyderabad / Secunderabad

(12)

SME in Hyderabad / Secunderabad (working remotely)

Full Time

·

Operations Support Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

5.0

Work-life balance

posted on 27 Jul 2024

Likes

Nothing is der to like

Work-life balance - Excellent

Dislikes

Favorism , toxic management , dont value people , no respect for long time agents

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

ServiceNow

Our employees have rated us 4.1 on AmbitionBox

Join a company where our employee's ratings speak volumes.

SME in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 31 Jul 2023

Likes

Employee friendly organization, never seen such organization who take cares of employees in good mannrr

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

SME in Ramanathapuram

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

3.0

Skill development

4.0

Job security

2.0

Promotions

2.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 11 Jun 2023

Likes

Na

Job security - Good

Dislikes

No growth and there is more partiality in d company

Salary - Poor
Promotions - Poor
Work satisfaction - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 10 Mar 2023

Likes

Managements helps us in every perspective to develop carrier , promotions , and we had 100% job guarantee, Im lucky to work in 24 7.ai

Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Salary

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Feb 2024

Likes

Work culture, Team management

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

SME in Hyderabad / Secunderabad

Full Time

·

Tech Support Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 05 Jan 2023

Likes

Learning and company culture

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

4.0

Company culture

2.0

Work-life balance

posted on 02 Sep 2022

Likes

Nice place to work

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Good

Dislikes

Missing work life balance

Work-life balance - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Marathalli

Full Time

·

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

5.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 19 Jan 2023

Likes

Loved the office environment and knowledge which was provided by company

Skill development - Good
Job security - Excellent

Dislikes

There was no proper salary increment or fun activities conducted

Promotions - Poor

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

SME in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 20 Apr 2021

Likes

Good company with good infrastructure and work culture.

Salary - Good
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

NA

Work Details

na

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

SME in Bangalore Rural

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

4.0

Work-life balance

posted on 22 Aug 2021

Likes

The colleague

Work-life balance - Good

Dislikes

The management and the promises made aren’t maintained

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Worst experience would never recommend anyone

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

SME in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Jun 2021

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

SME in Bangalore / Bengaluru

Content Management (Print / Online / Electronic) Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 29 Dec 2020

Likes

Supporting? Please. I left in the beginning of the pandemic. Didn't have a job all year and barely could afford a roof over my head and that send mails over mails to cover a 11k recollection amount

Dislikes

As I said, these people have no consideration

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Did not like

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within Country.

SME in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 27 Oct 2019

Likes

It's been 17 months since I joined 24/7.ai which is a great place to work, and as an SME I feel great that our each and every work and efforts are being recognized and rewarded.

Salary - Excellent
Skill development - Excellent
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Need little hike, Appraisal so that most of the employees don't leave and join other companies

Work Details

Work days: Rotational Shift (Flexible Timings)

SME in Bangalore / Bengaluru

Non Voice Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

5.0

Skill development

4.0

Job security

5.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 29 Dec 2019

Likes

Career growth and work environment is good there

Salary - Good
Skill development - Excellent
Job security - Good
Promotions - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Salary is less.

Work Details

Had many opportunities to grow in this company and is fun working in it.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

SME in Bangalore / Bengaluru

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 05 Oct 2019

Likes

If ur looking for future security. This is not the right place. But to gain experience, it's good.

Company culture - Excellent

Dislikes

Na

Salary - Bad
Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

If u r not bothered about money, it's the best place

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

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More about working at 24/7 Customer

HQ - San Jose,California, United States
Software Product
5k-10k Employees (India)
Internet

People also ask about 24/7 Customer's SMEs

How is 24/7 Customer to work for?

24/7 Customer is rated 3.2 out of 5, based on 31 reviews by employees on AmbitionBox. 24/7 Customer is known for Work-life balance which is rated at the top and given a rating of 3.7. However, Career growth is rated the lowest at 2.3 and can be improved. To know first hand how it is like to work at 24/7 Customer read detailed reviews based on various job profiles, departments and locations in the reviews section.

How is the salary at 24/7 Customer?

According to AmbitionBox ratings, 24/7 Customer employees rate its salary and benefits as 2.4 out of 5. You can know more about 24/7 Customer Salaries at AmbitionBox

How is the work culture at 24/7 Customer?

Work culture is rated 3.2 at 24/7 Customer by 31 employees. While job security is rated 3.6 and work-life balance is rated 3.7 at 24/7 Customer. Read detailed reviews by employees of 24/7 Customer on AmbitionBox.

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24/7 Customer SME Reviews by Locations

24/7 Customer SME Bangalore / Bengaluru Reviews
24/7 Customer SME Hyderabad / Secunderabad Reviews

24/7 Customer Reviews by Designations

24/7 Customer Digital Interaction Advisor Reviews
24/7 Customer Digital Interactive Specialist Reviews
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24/7 Customer Digital Interaction Executive Reviews
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24/7 Customer Customer Support Executive Reviews
24/7 Customer Senior Executive Reviews
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24/7 Customer Team Lead Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 31 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 96% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 64% employees reported the work timings at 24/7 Customer as Flexible timing. Read more

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24/7 Customer SME Reviews

Juniper Networks

Our employees have rated us 4.2 on AmbitionBox.

24/7 Customer Office Photos

+6

more

24/7 Customer SME Salary

based on 160 salaries

Unlock

₹2 L/yr - ₹5.5 L/yr

43% less than the average SME Salary in India

View more details

Employee Benefits for 24/7 Customer SME

Office cab/shuttle

4 total responses

Health insurance

3 total responses

Office gym

2 total responses

Job/Soft skill training

3 total responses

+1 more benefit

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