AmbitionBox
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What employees say about 24/7 Customer?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
100% employees reported
Strict (5.30pm - 3.30am)
27% employees reported
No travel
75% employees reported
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Gender based rating
Rated by Women
1 reviews
Rated by Men
6 reviews
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9 reviews found
Senior Advisor in Bangalore / Bengaluru
Full Time
IT Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Overall Rating
Senior Advisor in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
24/7 as a company is pretty good
- Skill development - Good
- Job security - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
The income to experts there is very less
- Salary - Poor
Senior Advisor in Bangalore / Bengaluru
Full Time
Sales and service Department
Overall Rating
Category Ratings
Salary
Skill development
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Likes
It improved my English speaking fluency and gave me confidence
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
The night shifts when you have other responsibilities
Work Details
Good
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor in Bangalore / Bengaluru
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Good work environment and stability. People are really helpful
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Only salary
- Salary - Poor
- Skill development - Poor
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Advisor in MARATHAHALLI Bangalore
Full Time
Back Office Department
Overall Rating
Category Ratings
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Skill development
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Likes
Perfect to start career
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Salary
- Salary - Bad
- Promotions - Poor
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Senior Advisor in Bangalore / Bengaluru
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Everything
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Work-life balance - Bad
Work Details
Nothing to describe
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Senior Advisor in Bangalore / Bengaluru
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
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Promotions
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Company culture
Work-life balance
Likes
what is there to even like at this company?
Dislikes
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
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Customer Service Associate in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Nothing, time waste of time to work in this company.
Dislikes
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Operations Manager in Hyderabad / Secunderabad
Full Time
Operations Department
Overall Rating
Category Ratings
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Skill development
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Likes
This is the best place to work when it comes to the youth who are going to start their career. You get to learn from basics and the corporate culture. Eventually you also get opportunities to showcase your talent and grab the positions you are interested to get into.
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Good
Dislikes
There is nothing to dislike about the company but a decent hike to the employees would make more people to join this org
Work Details
Work policy: NA
Work days: Monday to Friday (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Support Executive in Hyderabad / Secunderabad
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
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Company culture
Work-life balance
Likes
Nothing
Dislikes
Worst working environment ever. No proper facilities and weak security for girls in cabs. Cab driver are misbehaving with girls in cabs. Worst management regarding amenities.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Team Lead in Bangalore / Bengaluru
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work-life balance
Likes
Flexible shifts Flexible rotational offs
- Job security - Excellent
Dislikes
Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit
- Salary - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
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Skill development
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Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Process Associate in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Overall Rating
Customer Support Executive in Bangalore / Bengaluru
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
Dislikes
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Overall Rating
Customer Service Executive in Bangalore / Bengaluru
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Skill development - Good
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Good
Dislikes
- Salary - Poor
- Promotions - Poor
Overall Rating
Senior Associate in Bangalore / Bengaluru
Full Time
Retail & B2C Sales Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
Work-life balance
Likes
Company is good but they are reducing the incentives as years go by
- Salary - Good
Dislikes
Job security is very less they hire in flocks like employees are sheep so they can take you out anytime
- Job security - Bad
- Work satisfaction - Poor
Other 24/7 Customer Reviews
Senior Customer Service Executive in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Company culture
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Likes
Starting it was really gud but when we increase the tenure the actual management rules will pop up and also they make us to extend their shift without informing and also work pressure is to high and also its really a work where we cant work over here its being a pressure job for us to do
- Skill development - Good
Dislikes
All being pressured and also we would know the management work and pressure and there are no job culture or support would be provided and there is no growth in this company so it would be waste of time to do rather we can do the job in other company where they can give us some opportunities to grow in our carrer.
- Promotions - Bad
- Work satisfaction - Poor
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Monday to Saturday (Strict Timings)
Work related travel: This job involves Travel Within City.
Digital Interaction Advisor in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
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Work satisfaction
Company culture
Work-life balance
Likes
Only out look but inside everything seems worst
Dislikes
A lot of politics is going on the floor, once after entering to the floor. The managers or Hr's will think they are the owners of the company. I have worked for 21 months, I have never seen such politics, If you are looking to build your career I suggest not to choose the company.
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Poor
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Advisor in Shillong
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly employees
Dislikes
Terrible management and team leaders One can only get promotion based on how good their relationship are with the team leader not on how good your performances are
- Salary - Poor
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: Work from office mon-fri
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Digital Interaction Advisor in Hyderabad / Secunderabad
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.
- Job security - Excellent
- Company culture - Excellent
Dislikes
Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates
- Salary - Poor
- Promotions - Bad
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Senior Customer Support Executive in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Mostly work culture and people
- Skill development - Good
- Job security - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Sales Advisor in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Asme & managers were pretty helpful . Separate Cafeteria & pantry .
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .
- Salary - Poor
- Work satisfaction - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Sales Executive in Hyderabad / Secunderabad
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Dislikes
Everything from HR, Managers and policy
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Associate Vice President in Uppal
Full Time
Voice process and non voice process Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The company culture work like balance and opportunities for growth
- Salary - Good
- Skill development - Good
- Job security - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Service Advisor in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Some of the facilities available are good
Dislikes
Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Digital Interaction Advisor in Bangalore / Bengaluru
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
- Job security - Good
- Work satisfaction - Good
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
- Promotions - Poor
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- HQ - San Jose,California, United States
- Software Product
- 5k-10k Employees (India)
- Internet
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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 9 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 100% of employees ...reported the working days at 24/7 Customer as Rotational Shift. 80% employees reported the work timings at 24/7 Customer as Strict timing. Read more- Home >
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