AmbitionBox
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Insights from employee reviews on AmbitionBox
80% employees reported
40% employees reported
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Full Time
Customer Success, Service & Operations - Other Department
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Incentives, office environment, training program,
Night shift, workload, targets
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Non Voice Department
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Good Place to work.. It's main criteria is "HAVE FUN WHILE BEING THE BEST"
None
Work days:Â Monday to Friday (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Voice / Blended Department
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Salaries are good
Work pressure
Work days:Â Rotational Shift (Strict Timings)
Customer Support Department
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Nothing
Poor management, a complete waste of time to work for 247
Work days:Â Rotational Shift (Flexible Timings)
Non Voice Department
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Environment and colleagues
For work from home there is a web cam fixed for monitoring everything you do.
Not good
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This is a desk job.
Non Voice Department
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Nothing
Everything
Full Time
Sales Support & Operations Department
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No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Everything from HR, Managers and policy
Work timings:Â Strict Timings
Work related travel:Â This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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No salary delay and good place for freshers
No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.
Work days:Â Rotational Shift (Flexible Timings)
Full Time
Customer Success Department
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Flexible shifts Flexible rotational offs
Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Retail & B2C Sales Department
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Full Time
Voice / Blended Department
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Nothing
Everything... Only tamilians are encouraged here and no job security
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Software Development Department
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Cafeteria, travelling facility ,events
Na
Full Time
Operations Department
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Infrastructure
Management Way of talking
Full Time
Voice / Blended Department
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Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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I can adjust the time I can come to office
Full politics , if you know the manager you are safe or else no .
Full Time
Operations Department
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Good company with good culture
Less pay compared to market
Full Time
Customer Success Department
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Only out look but inside everything seems worst
A lot of politics is going on the floor, once after entering to the floor. The managers or Hr's will think they are the owners of the company. I have worked for 21 months, I have never seen such politics, If you are looking to build your career I suggest not to choose the company.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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Friendly employees
Terrible management and team leaders One can only get promotion based on how good their relationship are with the team leader not on how good your performances are
Work policy: Work from office mon-fri
Work days:Â Monday to Friday (Strict Timings)
Work related travel:Â This is a desk job.
Full Time
Customer Success Department
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The work culture at 24/7.ai is excellent. 24/7.ai is best for the candidates who have completed their 12+(Intermediate or Diploma). Good atmosphere at company.
Rotational shifts and weekoffs Less pay Job satisfaction Not recommended for graduates
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Mostly work culture and people
In my point of view, salary is the biggest concern here and it's not good to maintain the same basic salaries even though we're tenured more than 5 or 10 years or above.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Sales Support & Operations Department
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Asme & managers were pretty helpful . Separate Cafeteria & pantry .
Don't think they will give you leave . Eventhough ur asking for sickleave they want it to be scheduled 🤡 as if you vomited or fell concious. Other day if you get medical reports on time . They grant you leave .
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Voice process and non voice process Department
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The company culture work like balance and opportunities for growth
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Some of the facilities available are good
Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
Work days:Â Rotational Shift (Strict Timings)
Work related travel:Â This job involves Travel Within City.
Full Time
Non Voice Department
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Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Full Time
Customer Success Department
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Trainers are amazing
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Work days:Â Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
They promise but never implement on it.
Work days:Â Rotational Shift (Flexible Timings)
Work related travel:Â This job involves Travel Within City.
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AmbitionBox has 6 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 80% of employees r...eported the working days at 24/7 Customer as Rotational Shift. 60% employees reported the work timings at 24/7 Customer as Strict timing. Read moreOracle
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