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24/7 Customer

Compare

3.5

based on 2.7k Reviews

Filter reviews by

24/7 Customer Agent Reviews

based on 11 reviews

Updated 23 Oct, 2024

Overall Rating

2.8/5

How AmbitionBox ratings work?

Category Ratings

3.7

Work Satisfaction

3.7

Work-Life balance

3.7

Skill development

3.3

Salary & Benefits

3.2

Company culture

2.7

Job Security

2.6

Promotions/Appraisal

11 reviews found

Sort by: Popular

Agent in Hyderabad / Secunderabad

Full Time

Other Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

2.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

4.0

Work-Life Balance

posted on 25 Sep 2024

Likes

My process

Dislikes

They really don't care about agents

Agent in Bangalore / Bengaluru

Full Time

Voice Process Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 02 Jan 2023

Likes

Insurance Benefits, Cab facility

Dislikes

Night Shifts

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

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Agent in Bangalore / Bengaluru

Full Time

Retail & B2C Sales Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

4.0

Job Security

3.0

Work-Life Balance

posted on 01 Jul 2023

Likes

Training was really good

Dislikes

Transport department was friendly but can drivers used to cancel the pickup which used to become a huge issue

Work Details

Work days: Rotational Shift (Strict Timings)

Agent (working remotely)

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Promotions/Appraisal

4.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

4.0

Salary & Benefits

4.0

Job Security

5.0

Work-Life Balance

posted on 23 Oct 2024

Likes

I liked the care the company taken during covid

Dislikes

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent in Hyderabad / Secunderabad

Software Development Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

4.0

Company Culture

4.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

5.0

Work-Life Balance

posted on 29 Jan 2022

Likes

I like the way the company treats they Employee, and the culture and environment is too good to work. Everyone is equal and the company takes care for all the necessary things that a employee required.

Dislikes

The only thing which I don't like is the timing and the weekoff is not fix in this company, it will be a rotational shifts and rotational weekoffs.

Work Details

The work life at 24/7.ai is super and as I mention before it is a good place to work.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Agent in Shillong

Contractual

Sales Support & Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

1.0

Salary & Benefits

3.0

Job Security

1.0

Work-Life Balance

posted on 20 Dec 2023

Likes

Nothing, I like.

Dislikes

Salary and work load is too much.

Agent in Bangalore Rural

Non Voice Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Promotions/Appraisal

5.0

Skill Development

3.0

Company Culture

1.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

3.0

Work-Life Balance

posted on 19 Apr 2022

Likes

Friendly environment

Dislikes

I think salary is less comparing to other BPO sectors and relationships between HR and agent is not interactive.

Work Details

Working in the company feels happiness due to the friendly.

Work days: Rotational Shift (Flexible Timings)

You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Agent in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Jan 2022

Likes

It is a good company for freshers

Dislikes

We have a friendly nature on the floor with out managers and team leads

Work Details

It is a wonderful opportunity which I got in this company and i suggest it as a good company.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Discover interview dos and don'ts from real experiences

Agent in Hyderabad / Secunderabad

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 19 Dec 2020

Likes

To be frank at the time of lock down many are concerned about their jobs but me because my company didn't behave so.

Dislikes

Nothing

Work Details

Overall it's excellent

Work timings: Flexible Timings

Work related travel: This is a desk job.

Agent in Bangalore / Bengaluru

Tourism Services Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

4.0

Company Culture

3.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 03 Jun 2018

Likes

Dislikes

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

Agent in Bangalore / Bengaluru

Service Delivery Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 12 Apr 2021

Likes

Worst company

Dislikes

There is a lot of politics

Top trending discussions

View All

Career Growth

a system engineer

New Job Anxiety?

Hey all I recently got an offer from a company as it offered me a 60-70 % hike over my current company which was about to secure a job. I am having 3 years of experience in SAP BW domain and mostly and in this I have worked for 1.6 years in BW support and that too in night shifts where there is not much work. I started preparing interviews and cleared them and now got an offer and I put my notice and my last working day was next week. Now coming to the main part even though I'm good about most part having less real time experience and exposure is freaking me out and what will be the new company expectations and I decided to work hard to learn all the details it's just the hands on I'm not sure. With in mean time I'll be preparing in that company I mean once I join should I need to tell my lead or manager that this is at where am I and should I just bluff them as i know everything. Any suggestions please...the joining date is around the corner which gives me more anxiety

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 87% of employees ...Read more