IE Executive Interview Questions and Answers

Q7 process is a quality management system, line balancing is optimizing production lines, chart flow is visual representation of processes, 5S is a workplace organization method.

• Q7 process is a quality management system used to ensure consistent product quality and compliance with regulations.

• Line balancing involves optimizing production lines to improve efficiency and reduce bottlenecks.

• Chart flow is a visual representation of processes, showing the sequence of steps and dec...read more

Talk time is the time spent by an employee in conversation with a customer, while method study is the systematic recording and analysis of work methods.

• Talk time is a key metric in call centers to measure efficiency and customer service.

• Method study involves observing and analyzing how tasks are performed to identify inefficiencies and improve productivity.

• Both talk time and method study are important tools in process improvement and optimization.

• For example, a call center ma...read more

Handling workers involves effective communication, setting clear expectations, providing support, and recognizing achievements.

• Communicate openly and regularly with workers to ensure they understand their roles and responsibilities.

• Set clear expectations and goals for workers to strive towards.

• Provide support and resources to help workers succeed in their roles.

• Recognize and reward achievements to motivate workers and boost morale.

Time study is a method used to analyze and measure the time taken to complete a task or activity.

• Time study involves breaking down a task into smaller elements and timing each element to determine the total time taken.

• It helps in identifying inefficiencies, improving productivity, and setting realistic time standards.

• Common techniques used in time study include stopwatch time study, work sampling, and predetermined motion time systems.

• For example, in a manufacturing plant, ti...read more