Customer Quality Engineer Interview Questions and Answers

I handle customer quality issues by identifying the root cause, communicating with the customer, and implementing corrective actions.

• Listen to the customer's concerns and gather all necessary information

• Investigate the issue thoroughly to identify the root cause

• Communicate with the customer to keep them informed throughout the process

• Implement corrective actions to prevent the issue from happening again

• Follow up with the customer to ensure their satisfaction

• Document the entir...read more

2 stroke engines have a simpler design and produce more power, but are less fuel efficient and emit more pollution compared to 4 stroke engines.

• 2 stroke engines complete a power cycle in 2 strokes of the piston, while 4 stroke engines complete it in 4 strokes.

• 2 stroke engines do not have valves, while 4 stroke engines have intake and exhaust valves.

• 2 stroke engines require a mixture of fuel and oil, while 4 stroke engines use separate fuel and oil systems.

• 2 stroke engines are...read more

Automobile is a vehicle designed for transportation, providing convenience and mobility to individuals and society.

• Automobiles are vehicles that are powered by an internal combustion engine or electric motor.

• They are designed for transportation of people and goods.

• Automobiles have greatly improved mobility and convenience, allowing people to travel long distances quickly and easily.

• They play a crucial role in the economy by facilitating trade and transportation of goods.

• Autom...read more

Process capability is the ability of a process to produce output within the specified limits of customer requirements.

• Process capability is a statistical measure that compares the variability of a process output to the variability of customer requirements.

• It helps to determine if a process is capable of producing products that meet customer specifications.

• Process capability is usually measured using indices such as Cp, Cpk, Pp, and Ppk.

• A process with a high capability index i...read more

Cp and Cpk are statistical process capability indices used to measure process capability.

• Cp measures the capability of a process to meet the specifications.

• Cpk measures the capability of a process to meet the specifications, taking into account the process mean and the spread of the process.

• The minimum acceptable value for Cp and Cpk depends on the industry and the specific application.

• In general, a Cp or Cpk value of 1.33 or higher is considered acceptable for most applicati...read more