Associate CRM Interview Questions and Answers

BPO is Business Process Outsourcing, CRM is Customer Relationship Management, E-commerce is online buying and selling, Inbound is receiving calls, Outbound is making calls, Outsource is hiring external company, Insource is doing work in-house.

• BPO is the practice of hiring another company to perform a business process

• CRM is a strategy for managing a company's interactions with customers and potential customers

• E-commerce is the buying and selling of goods and services over the ...read more

Insurance/Assurance is a financial protection plan that provides coverage against potential risks or losses.

• Insurance is a contract between the insurer and the insured, where the insurer agrees to compensate the insured for specified losses.

• Assurance is a term used more commonly in the UK to refer to insurance.

• Types of insurance include health, life, auto, home, and travel insurance.

• Insurance premiums are paid by the insured to the insurer in exchange for coverage.

• Insurance h...read more

PolicyBazaar is an online platform for comparing and purchasing insurance policies.

• Online insurance marketplace

• Offers comparison of various insurance policies

• Facilitates purchase of insurance policies online

PolicyBazaar is a leading online insurance platform offering a wide range of insurance products from top insurers.

• One-stop shop for all insurance needs

• Wide range of insurance products from top insurers

• Easy comparison of policies and premiums

• Convenient online platform for purchasing insurance

• Trusted by millions of customers