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Agent Interview Questions and Answers for Freshers

Updated 18 Mar 2024

Popular Companies

Q1. What you think of customer Support

Ans.

Customer support is crucial for customer satisfaction and loyalty.

  • Good customer support can turn a dissatisfied customer into a loyal one.

  • Prompt and effective resolution of customer issues is important.

  • Personalized and empathetic communication can enhance the customer experience.

  • Customer support should be available through multiple channels.

  • Continuous improvement and feedback analysis can help improve customer support.

  • Example: Amazon's customer support is known for its quick ...read more

Q2. Language you know

Ans.

I am fluent in English, Spanish, and French.

  • English

  • Spanish

  • French

Agent Jobs

Hiring DRA Certified only -agents DRA Certification mandatory 17K 0-5 years
Accenture
3.8
₹ 2 L/yr - ₹ 4 L/yr
Hyderabad / Secunderabad
Invoicing Agent 3-4 years
American Express Global Business Travel
4.3
Gurgaon / Gurugram
AI-ML with LLM, Semantic Kernel and Agentic Frameworks 3-8 years
HARMAN
3.7
Bangalore / Bengaluru
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