Agent Interview Questions and Answers for Freshers

Customer support is crucial for customer satisfaction and loyalty.

• Good customer support can turn a dissatisfied customer into a loyal one.

• Prompt and effective resolution of customer issues is important.

• Personalized and empathetic communication can enhance the customer experience.

• Customer support should be available through multiple channels.

• Continuous improvement and feedback analysis can help improve customer support.

• Example: Amazon's customer support is known for its quick ...read more

I am fluent in English, Spanish, and French.

• English

• Spanish

• French