Agent
Agent Interview Questions and Answers for Freshers
Updated 18 Mar 2024
Q1. What you think of customer Support
Ans.
Customer support is crucial for customer satisfaction and loyalty.
Good customer support can turn a dissatisfied customer into a loyal one.
Prompt and effective resolution of customer issues is important.
Personalized and empathetic communication can enhance the customer experience.
Customer support should be available through multiple channels.
Continuous improvement and feedback analysis can help improve customer support.
Example: Amazon's customer support is known for its quick ...read more
Q2. Language you know
Ans.
I am fluent in English, Spanish, and French.
English
Spanish
French
Agent Jobs
Hiring DRA Certified only -agents DRA Certification mandatory 17K • 0-5 years
Accenture
•
3.8
₹ 2 L/yr - ₹ 4 L/yr
Hyderabad / Secunderabad
Mega openings For DRA Certified- Debt Recovering agents • 1-3 years
Teleperformance (TP)
•
3.9
₹ 1 L/yr - ₹ 3 L/yr
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Invoicing Agent • 3-4 years
American Express Global Business Travel
•
4.3
Gurgaon / Gurugram
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